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3Com 3CRDSF9PWR-US User Guide - Page 13

Roubleshooting, Lossary, Btaining, Upport, Roducts, Egulatory, Otices - support

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D TROUBLESHOOTING Problem Management 239 Troubleshooting Solutions 239 Fail Safe Commands 241 E GLOSSARY ...243 F OBTAINING SUPPORT FOR YOUR 3COM PRODUCTS Register Your Product to Gain Service Benefits 249 TTroubleshoot Online 249 Purchase Extended Warranty and Professional Services 250 Access Software Downloads 250 Telephone Technical Support and Repair 250 Contact Us 251 REGULATORY NOTICES

Section	Page
About This Guide	3
User Guide Overview	3
Intended Audience	5
Conventions	5
Related Documentation	5
Getting Started	15
About the OfficeConnect Managed Fast Ethernet PoE Switch	16
Summary of Hardware Features	16
Front Panel Detail	17
LED Status Indicators	18
System Specifications	19
Approved SFP Transceivers	19
Installing the Switch	20
Setting Up for Management	21
Methods of Managing a Switch	21
Web Interface Management	22
Command Line Interface Management	22
SNMP Management	23
Switch Setup Overview	23
IP Configuration	25
Automatic IP Configuration using DHCP	25
Manual IP Configuration	25
Using the Command Line Interface (CLI)	26
Connecting to the Console Port	26
Prerequisites	26
Connecting the Workstation to the Switch	27
Manually set the IP Address using the Console Port	27
Viewing IP Information using the Console Port	28
Setting Up Web Interface Management	30
Prerequisites	30
Choosing a Browser	30
Web Management Over the Network	31
Setting Up Command Line Interface Management	31
CLI Management via the Console Port	31
CLI Management over the Network	32
Setting Up SNMP Management V1 or V2	32
Default Users and Passwords	33
Changing Default Passwords	33
Upgrading Software using the CLI	33
Using the 3Com Web Interface	35
Starting the 3Com Web Interface	36
Multi-Session Web Connections	36
Accessing the 3Com Web Interface	37
Understanding the 3Com Web Interface	38
Device Representation	40
Using the 3Com Web Interface Management Buttons	40
Using Screen and Table Options	41
Viewing Configuration Information	41
Adding Configuration Information	42
Modifying Configuration Information	43
Removing Configuration Information	43
Saving the Configuration	44
Resetting the Device	45
Restoring Factory Defaults	47
Logging Off the Device	48
Viewing Basic Settings	49
Viewing Device Settings	50
Configuring the Polling Interval	51
Viewing Color Keys	52
Managing Device Security	53
Configuring System Access	54
Viewing System Access Settings	55
Defining System Access	56
Modifying System Access	57
Removing System Access	58
Defining RADIUS Clients	59
Defining Port-Based Authentication (802.1X)	61
Viewing 802.1X Authentication	62
Defining 802.1X Authentication	64
Defining Local Database Authentication	66
Configuring Local Database Authentication	67
Viewing Port Settings	68
Configuring Port Settings	69
Viewing User Listing	70
Creating User Entries	71
Modifying User Entries	72
Removing User Entries	73
Encrypting Connection to the Web Interface (HTTPS)	74
Configuring HTTPS	75
Displaying the Web Server Certificate	76
Changing the Digital Certificate	77
Using the Secure Shell Protocol (SSH)	79
Displaying the SSH Key	80
Generating the SSH Key	81
Defining Access Control Lists	82
Viewing MAC Based ACLs	83
Configuring MAC Based ACLs	84
Removing MAC Based ACLs	86
Viewing IP Based ACLs	88
Defining IP Based ACLs	90
Removing IP Based ACLs	93
Viewing ACL Binding	95
Configuring ACL Binding	96
Removing ACL Binding	97
Using Broadcast Storm Control	98
Displaying Broadcast Storm Control Settings	99
Configuring Broadcast Storm Control	100
Managing System Information	103
Viewing System Description	104
Defining System Settings	106
Configuring the System Name	107
Configuring System Time	108
Saving the Device Configuration	110
Resetting the Device	111
Configuring Ports	113
Viewing Port Settings	114
Defining Port Settings	116
Viewing Port Details	118
Aggregating Ports	121
Viewing Link Aggregation	122
Configuring Link Aggregation	123
Modifying Link Aggregation	125
Removing Link Aggregation	127
Viewing LACP	128
Modifying LACP	129
Configuring VLANs	131
Viewing VLAN Details	132
Viewing VLAN Port Details	133
Creating VLANs	134
Renaming VLANs	135
Modifying VLAN Settings	136
Modifying Port VLAN Settings	138
Removing VLANs	139
Configuring IP and MAC Address Information	141
Defining IP Addressing	142
Configuring ARP Settings	143
Viewing ARP Settings	144
Defining ARP Settings	145
Removing ARP Entries	146
Viewing Address Tables	148
Viewing Address Table Settings	149
Viewing Port Summary Settings	150
Configuring IGMP Snooping	151
Defining IGMP Snooping and Query	152
Configuring Spanning Tree	155
Viewing Spanning Tree	156
Defining Global Settings for Spanning Tree	158
Defining Port Settings for Spanning Tree	160
Configuring SNMP	163
Setting SNMP Agent Status	164
Defining SNMP Communities and Traps	165
Removing SNMP Communities or Traps	167
Configuring Quality of Service	169
Viewing CoS Settings	170
Defining CoS	170
Defining the Queue Mode	172
Viewing CoS to Queue Mapping	173
Defining CoS to Queue Mapping	174
Viewing DSCP to CoS Mapping	175
Configuring DSCP to CoS Mapping	176
Configuring Trust Settings	177
Viewing Bandwidth Settings	178
Defining Bandwidth Settings	180
Configuring Voice VLAN	182
Viewing Voice VLAN	183
Defining Voice VLAN	184
Defining Voice VLAN Port Settings	186
Viewing Voice VLAN Port Definitions	188
Viewing the OUI Summaries	190
Modifying OUI Definitions	191
Managing System Files	193
Backing Up System Files	195
Restoring Files	196
Restoring the Software Image	197
Managing Power over Ethernet Devices	199
Viewing PoE Settings	200
Defining PoE Settings	202
Managing System Logs	205
Viewing Logs	206
Configuring Logging	207
Viewing Statistics	209
Viewing Port Statistics	210
Managing Device Diagnostics	215
Configuring Port Mirroring	216
Defining Port Mirroring	217
Removing Port Mirroring	219
Configuring Cable Diagnostics	220
Viewing Cable Diagnostics	220
Defining Cable Diagnostics	221
Pinging Another Device	223
3Com Network Management	225
3Com Network Supervisor	225
3Com Network Director	226
3Com Network Access Manager	226
3Com Enterprise Management Suite	227
Integration Kit with HP OpenView Network Node Manager	227
Device Specifications and Features	229
Related Standards	229
Environmental	229
Physical	229
Electrical	230
Switch Features	230
Pin-Outs	235
Null Modem Cable	235
PCAT Serial Cable	235
Modem Cable	236
Ethernet Port RJ45 Pin Assignments	236
Troubleshooting	239
Problem Management	239
Troubleshooting Solutions	239
Fail Safe Commands	241
Glossary	243
Obtaining Support for Your 3Com Products	249
Register Your Product to Gain Service Benefits	249
TTroubleshoot Online	249
Purchase Extended Warranty and Professional Services	250
Access Software Downloads	250
Telephone Technical Support and Repair	250
Contact Us	251