3Com 3CXFE574BT User Guide - Page 21

Troubleshooting Windows NT Installations

Page 21 highlights

Troubleshooting Windows NT Installations 17 Setup With Networking Installed 1 In the Control Panel, double-click Network. 2 Open the Adapter tab and click Add. 3 Click Have Disk. Put the Installation Disk in the floppy drive and click OK. 4 When the Select OEM Option window opens, select FE574B-3Com 10/100 LAN PCCard-Fast Ethernet and click OK. 5 In the 3Com LAN card dialog box, accept the default settings and click Continue. The default settings work in most instances. However, you may specify network link settings, auto polarity, and IRQ and I/O values. 6 After Windows copies all of the required files, it displays the LAN card name, FE574B-3Com 10/100 LAN PCCard-Fast Ethernet. Click Close. 7 Depending on your current network settings, you may see the Microsoft TCP/IP Properties screen. 8 When prompted to reboot the computer, remove the Installation Disk from the floppy drive and click Yes. Troubleshooting Windows NT Installations Basic troubleshooting, applicable for all problem situations. Inspect all cables and connections. Check whether your card if fully inserted into the slot. Verify whether you have the latest BIOS for your system. If not, check the Web site for your computer and follow the BIOS upgrade instructions. The event log lists any problems found during system operation. To check the event log for errors, select Programs/Admin Tools/Event Viewer from the Start menu. Failure after Suspend/Resume. This usually indicates a power-management problem. Since Windows NT 4.0 does not support power management, we recommend that you disable power management in the BIOS. Make sure you have the latest BIOS for your computer or upgrade your software from Microsoft.

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Troubleshooting Windows NT Installations
17
Setup With Networking Installed
1
In the Control Panel, double-click
Network
.
2
Open the Adapter tab and click
Add
.
3
Click
Have Disk
. Put the
Installation Disk
in the floppy
drive and click
OK
.
4
When the Select OEM Option window opens, select
FE574B-3Com 10/100 LAN PCCard-Fast Ethernet
and
click
OK
.
5
In the 3Com LAN card dialog box, accept the default
settings and click
Continue
.
The default settings work in most instances. However, you
may specify network link settings, auto polarity, and IRQ
and I/O values.
6
After Windows copies all of the required files, it
displays the LAN card name,
FE574B-3Com 10/100
LAN PCCard-Fast Ethernet. C
lick
Close
.
7
Depending on your current network settings, you
may see the Microsoft TCP/IP Properties screen.
8
When prompted to reboot the computer, remove the
Installation Disk
from the floppy drive and click
Yes
.
Troubleshooting Windows NT Installations
Basic troubleshooting,
applicable for all
problem situations.
Inspect all cables and connections.
Check whether your card if fully inserted into the slot.
Verify whether you have the latest BIOS for your system. If
not, check the Web site for your computer and follow the
BIOS upgrade instructions.
The event log lists any problems found during system
operation. To check the event log for errors, select
Programs/Admin Tools/Event Viewer from the Start menu.
Failure after
Suspend/Resume.
This usually indicates a power-management problem.
Since Windows NT 4.0 does not support power
management, we recommend that you disable power
management in the BIOS. Make sure you have the latest
BIOS for your computer or upgrade your software from
Microsoft.