3Ware 9500S-4LP User Guide

3Ware 9500S-4LP - Escalade RAID Controller Manual

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  • 3Ware 9500S-4LP | User Guide - Page 1
    User Guide 3ware® Serial ATA RAID Controller Supports the 9000 Series PN 720-0114-00 September, 2004
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    of AMCC. The 3ware logo, 3BM, StorSwitch, TwinStor, and R5 Fusion are all trademarks of AMCC. All other trademarks herein are property of their respective owners. Disclaimer AMCC assumes no responsibility for errors or omissions in this document, nor does AMCC make any commitment to update the
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    Level to Use 12 3ware Tools for Configuration and Management 14 3BM (3ware BIOS Manager 14 3DM 2 (3ware Disk Manager 14 3ware CLI (Command Line Interface 14 Monitoring, Maintenance, and Troubleshooting Features 15 Getting Started with Your 3ware RAID Controller 17 3ware BIOS Manager (3BM 19
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    Drives Configured on a 9000 Series Controller 102 Adding a Drive through 3DM 103 Removing a Drive 103 Rescanning the Controller 106 Maintaining Units 109 Checking Unit and Drive Status through 3DM 109 Reviewing Alarms and Errors 111 ii 3ware 9000 Series Serial ATA RAID Controller User Guide
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    and Firmware Under Windows 133 Updating the 3ware Driver Under Windows 135 Updating the 3ware Driver Under Red Hat 145 Updating the 3ware Driver Under SuSE 146 Updating the 3ware Driver Under FreeBSD 147 Viewing Battery Information 147 Testing Battery Capacity 148 Troubleshooting: Problems
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    Feedback on this manual 181 Index 183 iv 3ware 9000 Series Serial ATA RAID Controller User Guide
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    done so, see 3ware 9000 Series Serial ATA RAID Controller Installation Guide for instructions. How this Guide is Organized There are often multiple ways to accomplish the same configuration and maintenance tasks for your 3ware RAID controller. This manual includes instructions for performing tasks
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    common problems and solutions, and explains error messages. Includes definitions for terms used throughout this guide. Provides compliance and conformity statements, warranty information, and tells you how to contact technical support. 2 3ware 9000 Series Serial ATA RAID Controller User Guide
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    Conventions The following conventions are used through this guide: „ 3BM refers to the 3ware BIOS Manager „ 3DM refers to the 3ware Disk Manager, version 2. „ In the sections that describe using 3DM, current controller is used to refer to the controller which is currently selected in this drop-down
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    About This Guide 4 3ware 9000 Series Serial ATA RAID Controller User Guide
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    „ Support for arrays greater than 2 terabytes „ An enhanced firmware platform allows future upgrades. Anticipated upgrades include on-line capacity expansion (OCE), RAID Level Migration (RLM), Internationalization, and Enclosure Management Services (EMS). „ 3ware's remote management software, 3ware
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    Unit (BBU), which can preserve the contents of the cache memory for up to 72 hours. System Requirements 3ware RAID controllers require the following „ Workstation-class or server-class motherboard which meets the following criteria: „ PCI slots that comply with PCI 2.2 or above standards. „ PCI slot
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    1M (39") for serial ATA controllers. „ Operating System 3ware RAID controllers may be used with: „ Windows 2000 (SP3 or newer), Windows XP (SP1 or newer), Windows Server 2003 „ Red Hat Linux „ SuSE Linux „ Other versions of Linux using the open source Linux driver „ FreeBSD „ Other Requirements
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    are important to understand when working with a RAID controller: „ Arrays and Units. In the storage industry, the term "array" is used to describe two or more disk drives that appear to the operating system as a single unit. When you work with 3ware software, "unit" is the term used to refer
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    levels and configurations are available for drives attached to a 3ware RAID controller: „ RAID 0 „ RAID 1 „ RAID 5 „ RAID 10 „ RAID 50 „ Single Disk „ JBOD „ Hot Spare RAID 0 Provides striping, but no mirroring or redundancy of any kind. Striped disk arrays achieve high transfer rates because they
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    3. RAID 5 Configuration Example RAID 10 This array is a combination of RAID 1 with RAID 0. Striped and mirrored arrays for fault tolerance and high performance. Requires a minimum of four drives to use both RAID 0 and RAID 1 techniques. 10 3ware 9000 Series Serial ATA RAID Controller User Guide
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    a unit through 3ware software. (3BM, 3DM 2, or CLI). Like disks in other RAID configurations, single disks contain 3ware Disk Control Block (DCB) unconfigured disk attached to your 3ware RAID controller. JBOD configuration is no longer supported in the 3ware 9000 series. AMCC recommends that you use
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    drive or hot spare RAID 0 or RAID 1 RAID 0 RAID 1 with hot spare RAID 5 RAID 5 + hot spare RAID 10 Combination of RAID 0, RAID 1, single disk RAID 5 + hot spare RAID 10 + hot spare Combination of RAID 0, RAID 1, hot spare, for single disk 12 3ware 9000 Series Serial ATA RAID Controller User Guide
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    4, or 4 subunits of 3. With 10 drives, a RAID 50 will contain 2 subunits of 5 drives each. Combination of RAID 0, 1, 5, 10, hot spare, and single disk Drive Capacity Considerations The capacity of , see the discussion of drive coercion under "Creating a Hot Spare" on page 89. www.3ware.com 13
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    daemon (under Linux) and a service (under Windows) which runs in the background on the controller's host system, and can be accessed through a web browser to provide ongoing monitoring and administration of the controller and associated drives. 3DM supports hot spare and hot swap for redundant units
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    by first logging into the system. The 3ware CLI is described in 3ware 9000 Series Serial ATA RAID Controller CLI Guide. Monitoring, Maintenance, and Troubleshooting Features Several 3ware RAID controller features aid in monitoring and troubleshooting your drives. „ SMART Monitoring (Self-Monitoring
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    in cache, it could be lost if a power failure occurred. With a Battery Backup Unit (BBU) installed, the cache stored on the 3ware controller can be restored. For more information, see "Updating the 3ware Driver Under Windows" on page 135. 16 3ware 9000 Series Serial ATA RAID Controller User Guide
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    follow the instructions in 3ware 9000 Series Serial ATA RAID Controller Installation Guide. If you do not have a hardcopy of this manual, you can download it from the 3ware website at http:/ /www.3ware.com/support/userdocs.asp Configure the RAID Unit and Drives You may want to review the information
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    SuSE Linux, and FreeBSD are provided in 3ware 9000 Series Serial ATA RAID Controller Installation Guide. You will also find instructions for updating the driver under "Updating the Driver and Firmware" on page 132. Set Up Management and Maintenance Features 3ware RAID controllers come with software
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    those shown in this chapter. For instructions specific to the BIOS manager for 3ware 7000- and 8000-series controllers, see the 3ware Escalade ATA User Guide for 7000 & 8000 Series Controllers, available from the 3ware website, http:// www.3ware.com/support/userdocs.asp This section is organized
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    1 Power up or reboot your system. 2 While the system is starting, watch for a screen similar to Figure 5. 3ware ATA RAID Controller: Escalade 9500S-12 BIOS: BE9X X.XX.XX.XXX Firmware: FE9X X.XX.XX.XXX Unit 0 Port 0 Port 1 Mirror - IC35L120AVVA07-0 - IC35L120AVVA07-0 111.74GB 115.03 GB 115.03
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    alert you to the problem. For information about software. Although similar to 3BM, some screens and features are different for the 7000/8000-series. For detailed information, see the version of the 3ware Escalade ATA RAID Controller User Guide that supports the 7000 and 8000 series controllers
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    an array, and hot spares. If this updated before your 3ware 9000 series controller can use them. (If you want to move a unit from a 7/8000 controller to the 9000 controller, you must convert the drives first. For more information, see the 22 3ware 9000 Series Serial ATA RAID Controller User Guide
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    section "Replacing an Existing Controller with a New Controller," in the 3ware 9000 Series Serial ATA RAID Controller Installation Guide.) When some of „ Create „ Delete „ Maintain „ Rebuild „ Policy „ BBU Specify (or unspecify) a drive as a hot spare Enter Up and Down Arrow Keys Alt-A Alt+C Alt+D
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    Advanced Detail screen, where you can see the software versions (BIOS, Firmware, monitor) and slot # of the 3ware card. Return to the main 3ware BIOS Manager screen, from the Advanced Details screen Move utility and save all changes F8 24 3ware 9000 Series Serial ATA RAID Controller User Guide
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    Displaying Advanced Details The Advanced Details screen shows you details about your controller, and about the version of associated software installed on your system. To see the advanced details „ Press Shift . When you're finished using help, press Esc to close the help window. www.3ware.com 25
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    3ware BIOS Manager (3BM) Exiting the 3BM Configuration Utility When you are ready to exit the 3BM is not required to save those changes. For details about changing policies, see "Setting Policies for a Controller through 3BM" on page 76. 26 3ware 9000 Series Serial ATA RAID Controller User Guide
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    software developed by the OpenSSL Project for use in the OpenSSL Toolkit (http://www.openssl.org/). 3ware Disk Manager 2 (3DM 2), allows you to view the status of and manage 3ware RAID controllers and associated drives. 3DM runs as a service under Microsoft Windows, and as a daemon under Linux
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    3ware.com/support/userdocs.asp. Browser Requirements for 3DM 3DM runs in most current web browsers. Tested and supported taken in Internet Explorer.) The actual "look" of the windows will depend on the browser, 3DM version and operating system 3ware 9000 Series Serial ATA RAID Controller User Guide
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    Windows system The 3ware RAID controller works with Windows 2000, Windows XP, and Windows Server 2003. The latest service packs should be installed for any Windows release. To install 3DM on a Windows system 1 Insert the 3DM CD-ROM and click Install 3DM 2 when the menu appears. Or, if you downloaded
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    Next to go on to the next screen. „ In the Server field, enter the name of your email server. If you do not know your server name, ask your system administrator or check the e-mail preferences , separating each entry with a comma (,). 30 3ware 9000 Series Serial ATA RAID Controller User Guide
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    when you reach the last screen. 3DM Installation gives you the option of starting 3DM and opening the browser window. 8 If you elect to launch the web interface, a Security Alert may appear, as shown in Figure browser, log in as Administrator and use the default password, 3ware. www.3ware.com 31
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    the CD-ROM disk: mount /dev/cdrom /mnt 3 Change the directory and run the install script: For Linux:32-bit x86 systems cd /mnt/packages/3dm2/linux/x86 ./install.3dm For Linux:64-bit systems cd /mnt/packages/3dm2/linux/x86_64 ./install.3dm 32 3ware 9000 Series Serial ATA RAID Controller User Guide
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    . (The first question appears for Linux, but not for FreeBSD.) 1 Was RPM used to install the Escalade driver and/or 3DM? The default answer you will be asked to provide additional information: the name of the mail server, the user name for the person who will send the E-mail notification 3ware.com 33
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    web browsers before starting 3DM again to close the server socket. Starting 3DM and Logging In 3DM runs as a service under Windows, and as a daemon under Linux. It is a good idea to leave 3DM running on the system that contains your 3ware RAID controller. That way email alerts can be sent by 3DM
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    the computer that contains the 3ware controller. For example: https://:888/ Note: If you are using a 64-bit AMD processor with a 64-bit version of Linux, use "http://" instead of "https://". The 3DM login screen appears. Starting 3DM under Microsoft Windows „ From the Start menu, choose
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    browser, enter the URL or IP of the system containing the 3ware RAID controller. If you don't know the URL or IP for the system, you can contact your network administrator or from a Windows command prompt, type ipconfig. From a Linux command prompt, type ifconfig. Logging In When you first view 3DM
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    expect to see a controller that is not listed, it may not be compatible with the driver that is loaded; a firmware flash upgrade may be required. main area of the page provides summary or detail information about your 3ware RAID controller and the resources connected to it. As you work in 3DM,
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    the specific alarm message, and the exact date and time it occurred. The BBU page shows the status of a Battery Backup Unit (BBU), if one is installed, and allows you to test the battery. The 3DM to an electronic copy of this User Guide. 38 3ware 9000 Series Serial ATA RAID Controller User Guide
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    names in Table 5 provide links to details about that page. Table 5: List of 3DM Pages 3DM Page Controller Summary Page Controller Details Page Description Provides basic information about each 3ware RAID controller in your system. To see this page, click Summary in the menu bar. Provides detailed
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    this page, choose Monitor > Alarms on the menu bar. Shows the status of a Battery Backup Unit (BBU), if one is installed, and allows you to test the battery. To view this page, choose Monitor > page, click 3DM 2 Settings on the menu bar. 40 3ware 9000 Series Serial ATA RAID Controller User Guide
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    . 3 Type the current password in the Current Password field. If you are changing the password for the first time, the factory-set default password is 3ware. 4 Enter the new password in the New Password field and again in the Confirm New Password field. 5 Click the Change Password button to enact the
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    „ Enter the SMTP server name or IP of your mail server. 3 Click Save E-mail Settings. To send a test message You can send a test message to make sure you've entered the e-mail notification settings correctly. „ Click Send Test Message. 42 3ware 9000 Series Serial ATA RAID Controller User Guide
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    drives attached to your 3ware RAID controller can change while you are viewing information about them in 3DM, it's important to refresh the page information regularly. That way you can be assured that the information you see in 3DM is current. You can manually
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    3ware Disk Manager (3DM 2) To set the frequency of page refreshes 1 Click 3DM 2 Settings on the screen automatically, select Never in the Minutes Between Refresh field. You can then refresh manually by clicking Refresh on your web browser. 44 3ware 9000 Series Serial ATA RAID Controller User Guide
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    „ Unit Details Page „ Drive Information Page „ SMART Details About Drive at Particular Port Page „ Controller Settings Page „ Scheduling Page „ Maintenance Page „ Alarms Page „ Battery Backup Page „ 3DM 2 Settings Page Controller Summary Page Figure 15. Controller Summary Page www.3ware.com 45
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    the controller.) Firmware. The firmware version running on the controller. Driver. The driver version being used to interact with the controller. Status. The overall status of the controller. exist, the status will appear as Error. 46 3ware 9000 Series Serial ATA RAID Controller User Guide
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    drop-down list on the menu bar. You can also open or download an error log from this screen. Model. The model name of the controller. Serial #. The serial number of the controller. Firmware. The firmware version running on the controller. Driver. The driver version being used to interact with the
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    Windows and Linux operating systems do: as 1KB = 1024 bytes. Previous versions of 3DM 1.x used the 1KB = 1000 bytes definition. Consequently capacities of units listed under 3DM v 1.x may appear to be larger than they do under 3DM 2. 48 3ware 9000 Series Serial ATA RAID Controller User Guide
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    unit. The specific information shown depends on what type of unit it is. For example, details about a RAID 10 unit made up of two subunits, each of which contains two drives, will include details about the unit see a list of all drives, with the drive you selected highlighted. www.3ware.com 49
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    (capacities of subunits are not shown). Type. The type of unit or subunit it is. RAID 0, RAID 1, RAID 5, RAID 10, RAID 50, Single Disk, Spare, JBOD, or Disk Stripe. The stripe size of the unit, the port # you clicked on is highlighted. 50 3ware 9000 Series Serial ATA RAID Controller User Guide
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    controller Firmware. The firmware version of the drive. Unit. The unit the drive belongs to, if applicable. Status. The status of the drive: OK, Not Supported, Read Timeout, Read Failure, Orphan, DCB Data Check, Unsupp DCB, Unconv DCB, Offline JBOD, or Not Present. (In the event of a problem
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    3ware Disk Manager (3DM 2) SMART Details About Drive at Particular Port Page Figure 20. S.M.A.R.T Data Page The SMART Details page appears how to interpret the SMART data. The SMART data meaning varies by disk drive manufacturer and model. 52 3ware 9000 Series Serial ATA RAID Controller User Guide
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    Controller Settings Page The Controller Settings page appears when you choose Management > Controller Settings from the menu bar. The Controller Settings page lets you view and change settings that affect the units on the controller controller. 9000-series controllers show controllers firmware
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    then the controller firmware can initiate a verify task at any time. If a verify time window is scheduled, then the controller will not start a verify task for that unit outside the time window, and may unit will be set back to Degraded. 54 3ware 9000 Series Serial ATA RAID Controller User Guide
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    you want to ensure that a rebuild will complete successfully without manually intervention. If the rebuild fails and Continue on Source Error During at the same time when the controller is powered up. (This setting only applies when the feature is supported by the disk drives and has 3ware.com 55
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    . When these schedules are set to be ignored, these tasks can be performed at any time, and are not restricted to the scheduled times. 56 3ware 9000 Series Serial ATA RAID Controller User Guide
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    the 9000series controllers. For details interfere with peak I/O times. If all 7 schedule slots are filled, you must first remove one or you have scheduled time slots set. Two self-tests can be scheduled: Upgrade UDMA mode. This the UDMA mode may be downgraded from ATA 150 to ATA 133, to ATA 100, to
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    ), and lets you create new units by configuring available drives. Rescan Controller Use the Rescan Controller button to have 3DM scan the available drives in the controller and update the list of available drives shown. This is useful in 58 3ware 9000 Series Serial ATA RAID Controller User Guide
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    previously part of a 3ware RAID configuration and they still have valid DCB (Disk Configuration Block) information on them, the controller tries to piece notified of the unit. In Linux or FreeBSD, a device node will be associated with each unit created. In Windows the device manager will reflect the
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    need help regarding a status displayed here, please contact Technical Support. Remove Drive. The Remove Drive link removes a drive from the controller so that you can safely unplug it. In the Unit may even damage the system and the drive. 60 3ware 9000 Series Serial ATA RAID Controller User Guide
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    normally. For RAID 0, single disks, JBODs, and spares, there is only a slight performance loss. For redundant units, you can set the background task rate on the Controller Settings page unplug the drives and move the unit to another controller. the data on the unit remain intact. www.3ware.com 61
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    The operating system is notified that the unit was removed. In Linux the device node associated with this unit is removed. In Windows the Device Manager will reflect the changes under the disk drives appear in the list of Available Drives. 62 3ware 9000 Series Serial ATA RAID Controller User Guide
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    likely a reset of the controller or a system hang. on another controller and access Linux the device node associated with this unit is removed. In Windows a drive from the controller so that you can on the current controller. Begin by selecting window like the one in Figure 24 shows
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    with applications that have many sequential reads and writes. A larger stripe size will give better performance with applications that have a lot of random reads 64 3ware 9000 Series Serial ATA RAID Controller User Guide
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    the policies for the unit. These policies can also be set and changed on the Controller Settings page. For details about these policies, see "Unit Policies" on page 54. Note: If the configuration window disappears while you are selecting drives, 3DM 2 may have refreshed. Click Create Unit again. If
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    driver by 3DM. The time shown for alarms generated by 9000-series controllers is the time received by the driver from firmware. Message. The specific text relating to the alarm condition. Battery Backup Page Figure 27. Battery Backup Page 66 3ware 9000 Series Serial ATA RAID Controller User Guide
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    whether the BBU is present. Firmware. Indicates the BBU firmware version. Serial Number. Indicates the BBU serial number. BBU Ready. Indicates if the BBU is able to backup the 3ware RAID controller or not. If the BBU is "Ready", write cache can be enabled on the 3ware RAID controller. When the
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    3ware RAID controller's cache memory. This field is set to zero at the start of a new test and is updated after the test completes. A capacity of zero will also show if the BBU BBU last detected the battery pack was removed and replaced. 68 3ware 9000 Series Serial ATA RAID Controller User Guide
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    this section to set up and manage notifications of events by email. Send E-mail. This field determines whether e-mail notification is Enabled or Disabled. www.3ware.com 69
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    machine on which you are running 3DM has access to a name server, you may enter the machine name of the mail server in the Server field. Otherwise, use the IP address. Save E-mail Settings button. refresh. All other 3DM pages do. 70 3ware 9000 Series Serial ATA RAID Controller User Guide
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    do so will cause 3DM to stop responding and you will have to restart it by hand. Change Port button. Saves a new port number. www.3ware.com 71
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    3ware Disk Manager (3DM 2) 72 3ware 9000 Series Serial ATA RAID Controller User Guide
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    following steps tell you how to display information about the controller you want to work with. To see details about a particular controller in 3DM 1 Start 3DM and log in. The 3DM Controller Summary page appears, listing all the 3ware controllers installed in your system. The right-most column of
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    BIOS Manager (3BM). Note: If you accidentally bypass display of the controller you want to work with, press Ctrl-Alt-Del to restart your computer and try again For details about working with 3BM, see "3ware BIOS Manager (3BM)" on page 19. 74 3ware 9000 Series Serial ATA RAID Controller User Guide
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    Policies in 3DM You can view the current state of controller policies in 3DM, in the Other Controller Settings section of the bottom of the Controller Settings Page. Changes to these policies can only be made in 3ware BIOS Manager (3BM). „ Number of drives per spinup „ Delay between spinup
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    , when Staggered Spinup is enabled, the ATA-6 scheme is used. If your drives support the SATA OOB method, select that method here. There is no electronic method for the controller to know if a drive supports this method, so it must be set 76 3ware 9000 Series Serial ATA RAID Controller User Guide
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    properly, the drives must support the selected method. All of these policies.can be set and changed on the 3BM Policy screen, shown in Figure 29. Figure 29. 3BM Policy Screen Exporting JBOD Disks By default, JBOD disks (unconfigured disks) connected to the 3ware RAID controller are not exported to
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    staggered spinup. If you enable staggered spinup and have drives that do not support it, the setting will be ignored. To enable or disable spinup and set the delay between spinups 1 At the main 3BM screen, Tab to Policy and press Enter. 78 3ware 9000 Series Serial ATA RAID Controller User Guide
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    of ports on the controller. „ Delay between spinup: Select the number of seconds-from 1 to 6. „ Staggered Method: Select either ATA-6 or SATA OOB as the type software RAID layer (using some redundancy) on top of the 3ware RAID configuration. If case of a second drive failure, the software RAID layer
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    Configuring Your Controller 80 3ware 9000 Series Serial ATA RAID Controller User Guide
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    A unit is any configured disk or array of disks connected to your 3ware RAID controller. This section includes instructions for performing the following configuration tasks: „ Creating a New Unit „ Creating a Hot Spare „ Enabling and Disabling the Unit Write Cache „ Setting Unit Policies through
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    from the main 3ware BIOS Manager screen shown in Figure 31. From this screen you can configure new units, delete existing ones, or perform maintenance tasks. For information about working in 3BM, see "3ware BIOS Manager (3BM)" on page 19. 82 3ware 9000 Series Serial ATA RAID Controller User Guide
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    the following: „ Drives to be included in the unit „ Type of configuration „ Stripe size, if appropriate for the RAID level Drives to be included in the unit You may include from one to twelve drives in the unit, depending on the unit, see "Adding a Drive through 3DM" on page 103. www.3ware.com 83
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    disks or hot spares), you RAID type you select, select a Stripe Size. 6 If you have 12 drives attached to the controller and selected RAID 50 as the configuration in step 3, select whether you want 3, 4, or 6 Drives Per Subunit. 7 Click Ok. 84 3ware 9000 Series Serial ATA RAID Controller User Guide
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    Maintenance list at the top of the page and the operating system will be notified of the new unit. In Linux, a device node will now be associated with each unit created. In Windows the device manager will reflect the changes under the disk drives icon. 8 Partition and format the unit. (Steps will
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    the Unit Write Cache" on page 91. 7 Tab to the field Stripe Size and select the desired striping size (16, 64, or 256 KB). 86 3ware 9000 Series Serial ATA RAID Controller User Guide
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    Figure 35. Stripe Sizes for a RAID 5 8 (Optional) Tab to see the discussion of the "Overwrite ECC errors" feature in 3DM, under "Controller Settings Page" on page 53. Note: You can enable or disable this setting more than one controller, the details about changes about to be made may extend beyond one
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    , and mounted before it can be used. To partition and format under Windows 1 Boot the system and log in as a system administrator. 2 Partition and format the new arrays or disks using the Administrative Tools from the Start menu: 88 3ware 9000 Series Serial ATA RAID Controller User Guide
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    and format under Linux 1 Boot the system and log in as root. 2 Open a terminal window. 3 Partition the system and log in as root. 2 Open a terminal window. 3 Partition the unit: fdisk -BI /dev/da0; disklabel hot spare after you create a redundant unit. In order to replace a failed drive, a hot spare
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    3BM screen, in the list of Available Drives, highlight the drive you want to use. 2 Type s to specify that the selected drive will be the hot spare. You'll see the words "Hot Spare" appear next to the drive in the Available Drives list. 90 3ware 9000 Series Serial ATA RAID Controller User Guide
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    Hot Spare Indicated If a hot to support, 3BM controller, the battery preserves the contents of the controller cache memory for a limited period of time (up to 72 hours) in the event of a system power loss. When a BBU is installed, if the battery is not "Ready," write cache is disabled. www.3ware
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    you have made. For more information about the write cache settings, see the reference section, "Controller Settings Page" on page 53. Enabling or Disabling the Write Cache through 3BM 1 At the , Tab to the field Array's Write Cache State. 92 3ware 9000 Series Serial ATA RAID Controller User Guide
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    Management > Controller Settings from the menu bar. 2 In the Unit Policies section of the Controller Settings Page, check the boxes to select the policies you want to be in effect for each unit The page refreshes, and a message at the top confirms the change you have made (Figure 39). www.3ware.com
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    it and then recreate it with new drives. There is no way to modify an existing unit without overwriting data on the drives involved. 94 3ware 9000 Series Serial ATA RAID Controller User Guide
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    following the instructions under "Creating a controller to the 9000 controller, you must convert the drives first. For more information, see the section "Replacing an Existing Controller with a New Controller," in the 3ware 9000 Series Serial ATA RAID Controller Installation Guide.) www.3ware
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    a system hang. Under Windows, go to Start > Administrative Tools > Computer Management, and select Disk Management. Remove the logical drive letter for the unit. Under Linux and FreeBSD, you can to remove and click Delete Unit (Figure 40). 96 3ware 9000 Series Serial ATA RAID Controller User Guide
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    Available Drives list (Figure 41). You can now use them as part of another unit, or designate them as Spares, for use in a rebuild. www.3ware.com 97
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    and Others. Warning: Any data on the unit will be lost once the unit is deleted. Backup any data that you want to keep. 98 3ware 9000 Series Serial ATA RAID Controller User Guide
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    Hot swap carriers are required unless you power down first. When you remove a unit (in contrast to deleting a unit), information about the unit remains intact on the drives. This allows the drives to be reassembled into a unit again on this controller, or if moved to another controller. www.3ware
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    software Through 3DM Note: If you do not have hot swap carriers, you do not need to remove a Windows, go to Start > Administrative Tools > Computer Management, and select Disk Management. Remove the logical drive letter for the unit. Under Linux 3ware 9000 Series Serial ATA RAID Controller User Guide
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    and unit on the current controller, click Rescan Controller. Removing a Unit Through 3BM Note: Even though removing a unit is supported in 3BM, you can also simply power down to remove the applicable drives since you are not booted yet. 1 If your drives are not in hot swap carriers, you do not need
  • 3Ware 9500S-4LP | User Guide - Page 108
    from 7xxx/8xxx format to 9xxx format using a 3ware utility available from 3ware Technical Support. You cannot move drives back from the 9xxx controller to an older controller and maintain the data. If you want to swap drives back and forth between controller cards, be sure to have a backup of your
  • 3Ware 9500S-4LP | User Guide - Page 109
    through 3DM without powering down the system. Without hot swap carriers, you should not add a drive via 3DM. Simply power down to add the applicable drives. Refer to the 3ware 9000 Series Serial ATA RAID Controller Installation Guide for more details. Warning: Physically adding a drive without
  • 3Ware 9500S-4LP | User Guide - Page 110
    on page 99. The steps below will destroy any information that identifies this drive as part of a RAID unit. Existing data on this drive will no longer be available. To remove a drive 1 In 3DM that is shown in the list of Available Drives.) 104 3ware 9000 Series Serial ATA RAID Controller User Guide
  • 3Ware 9500S-4LP | User Guide - Page 111
    Removing a Drive Figure 43. Removing a Drive in 3DM 3 When 3DM asks you to confirm that you want to remove the drive, click OK. You can now remove the drive from your system. If you removed a drive that was part of a unit, the unit may become degraded, as shown in (Figure 44). www.3ware.com 105
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    Controller When you make a change by physically adding drives or units, you can have 3DM rescan the controller to update controller through 3DM 1 In 3DM, choose Management > Maintenance. 2 On the Maintenance Page, click Rescan Controller. 106 3ware 9000 Series Serial ATA RAID Controller User Guide
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    for information about units and drives, and updates the information shown on the Maintenance page. To rescan the controller through 3BM There is not an explicit "rescan" command in 3BM. However, if you restart the computer, it will rescan the controllers. You can then start 3BM and use it for
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    Configuring Units 108 3ware 9000 Series Serial ATA RAID Controller User Guide
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    Maintaining Units 3ware RAID controllers include a number of features in the firmware that help maintain the integrity of your drives, check for errors, repair bad sectors, and rebuild units when drives degrade. In addition, 3ware BIOS Manager (3BM) and 3ware Disk Manager (3DM) provide tools to let
  • 3Ware 9500S-4LP | User Guide - Page 116
    Summary Page" on page 45 „ "Controller Details Page" on page 47 „ "Unit Information Page" on page 48 „ "Unit Details Page" on page 49 „ "Drive Information Page" on page 50 „ "SMART Details About Drive at Particular Port Page" on page 52 110 3ware 9000 Series Serial ATA RAID Controller User Guide
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    for download from the Controller Details page „ SMART data for individual drives Viewing Alarms The Alarms page in 3DM shows a log of all events (also called Asynchronous Event Notifications, or AENs) that have occurred on units. These events include alarms that occur when the 3ware RAID controller
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    information from the firmware log. This can be useful when troubleshooting certain types of problems. For example, you might want to send the saved file to 3ware Customer Support for assistance when troubleshooting. To download the error log 1 Choose Information > Controller Details from the
  • 3Ware 9500S-4LP | User Guide - Page 119
    rebooted, about 10 minutes after the driver loads. (If a rebuild schedule is enabled, the initialization will happen at the next scheduled rebuild time.) Initialization of RAID 0 Units RAID 0 units do not need to be is fully fault tolerant while the initialization is taking place. www.3ware.com 113
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    driver startup, a flag is set that indicates that the driver loaded. Upon an orderly shutdown, the flag is rewritten, indicating that there was a clean shutdown. During the next system power cycle the firmware does not erase user data. 114 3ware 9000 Series Serial ATA RAID Controller User Guide
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    to be "degraded." Rebuilding is the process by which the RAID unit is made fault tolerant again. You can still read 3ware software for the 7000 and 8000 series provided separate features for verify and media scan.) Verification is useful because it can provide early warning of a disk drive problem
  • 3Ware 9500S-4LP | User Guide - Page 122
    the problem sector. This forces the drive to reallocate the defective sector with a good spare sector. How Errors Are Handled Verification makes use of the same error checking and error repair techniques used during ordinary use of drives configured through 3ware RAID controllers. When verification
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    whether UDMA Mode can be upgraded, and whether SMART thresholds have Controller Settings Page, select one of the five radio buttons to indicate the relative task rate for Rebuild and Verify Tasks. The furthest left buttons set the firmware Controller Settings Page" on page 53. www.3ware.com 117
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    windows for „ Removing a Task Schedule „ Adding a New Task Schedule Slot „ Selecting Self-tests to be Performed Tip: If you day, time, and duration. Sometimes you may want to manually start rebuild and verify tasks. For information about how to 3ware 9000 Series Serial ATA RAID Controller User Guide
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    the meantime. Rebuilds occur at the scheduled time when a drive degrades and there is a hot spare, or when a rebuild has been manually requested. If a rebuild does not complete in the scheduled time block, it will continue where it from the drop-down list at the top of the page. www.3ware.com 119
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    is not turned on, rebuilds, initialization, and verify can happen whenever they are required, are manually started, or if the 'Auto-verify' policy is enabled for a particular unit (verifies only). 12:00 am and running for 24 hours. 120 3ware 9000 Series Serial ATA RAID Controller User Guide
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    You can now add another schedule. Adding a New Task Schedule Slot When you add a rebuild or verify task schedule, you specify scheduled duration to complete. To add a task schedule slot 1 Choose Management > Schedule from the menu bar. Slot button. The page refreshes and the new schedule is added to
  • 3Ware 9500S-4LP | User Guide - Page 128
    Units If a hot spare is specified and a redundant unit degrades, an event notification is generated and the hot spare dynamically replaces the failed drive in the redundant unit without user intervention. The rebuild process will 122 3ware 9000 Series Serial ATA RAID Controller User Guide
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    a hot spare large enough to replace the degraded drive, you can manually replace the drive and start the rebuild process. Manual rebuilds can be started from either 3BM or 3DM, although the rebuild itself only happens when the operating system is running. If multiple drives are faulted in a RAID 10
  • 3Ware 9500S-4LP | User Guide - Page 130
    . Rebuilding Units through 3BM When a RAID unit becomes degraded, it is marked as such, and the drive(s) that failed are marked as Not In Use in the 3BM screens. Figure 46, shows an example of how a degraded RAID 5 unit appears in 3BM. 124 3ware 9000 Series Serial ATA RAID Controller User Guide
  • 3Ware 9500S-4LP | User Guide - Page 131
    Rebuilding Units Figure 46. Degraded RAID 5 Array to be Rebuilt To rebuild a unit through 3BM 1 Reboot the system and start 3BM. A red message box informs you that the indicated as Not in Use, the drive may still be usable. Try rebuilding with the Not in Use drive intact. Simply www.3ware.com 125
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    . 5 Press F8 to save your changes and exit 3BM. The unit will begin rebuilding about ten minutes after the operating system finishes loading and the 3ware driver has loaded. 126 3ware 9000 Series Serial ATA RAID Controller User Guide
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    check parity for a RAID 5 or check data consistency for a RAID 1. If the unit For RAID 1 and 10, this involves copying the the mirror. For RAID 5 this involves recalculating and rewriting the RAID 5 parity. If has not previously been initialized and you manually select Verify Unit in either 3BM or
  • 3Ware 9500S-4LP | User Guide - Page 134
    Maintaining Units You can manually start a verify through either 3DM or 3BM. as described review the information about the unit to make sure it is the one you want to verify. 4 Tab to the Verify Array field, change the setting to Yes. 128 3ware 9000 Series Serial ATA RAID Controller User Guide
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    rebuild, initialization, or verification, the unit cannot be verified in 3BM. You must boot the system and let the task finish in the background. www.3ware.com 129
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    Maintaining Units 130 3ware 9000 Series Serial ATA RAID Controller User Guide
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    of the controller. Under Windows, you can follow the first 8 steps under "Updating the 3ware Driver Under Windows" on page 135. You can also use the 3ware Command Line Interface to check the version. For more information, see 3ware 9000 Series Serial ATA RAID Controller CLI Guide. www.3ware.com
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    Your Controller Updating the Driver and Firmware You can download the latest driver from the 3ware website, at www.3ware.com. For Linux and FreeBSD, updating the driver also updates the firmware. For Windows, you can update both driver and firmware, or only the driver. Note: For Linux, do
  • 3Ware 9500S-4LP | User Guide - Page 139
    Updating the Driver and Firmware Updating the 3ware Driver and Firmware Under Windows You can update both the driver and the firmware under Windows, using the utility 3wUpdate.exe, which is included with the driver files when you download them. If you only need to update the driver, you can use this
  • 3Ware 9500S-4LP | User Guide - Page 140
    .) Warning: Do not power off the system while it is rebooting, as that will disrupt the firmware flashing process. After rebooting, you will see the following screen again: 8 When prompted to restart your computer a second time, click OK. 134 3ware 9000 Series Serial ATA RAID Controller User Guide
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    that the process is complete: Updating the 3ware Driver Under Windows When you want to update only the 3ware RAID controller driver and not the firmware, you can use the steps below. The steps for updating the driver are somewhat different under Windows 2000 and Windows XP. Follow the appropriate
  • 3Ware 9500S-4LP | User Guide - Page 142
    Driver tab (see Figure 50). Figure 50. 3ware Serial ATA RAID Controller Properties Dialog 10 Click the Update Driver... button. 11 Click Next on the Upgrade Device Driver Wizard (see Figure 51). Figure 51. Upgrade driver welcome screen 136 3ware 9000 Series Serial ATA RAID Controller User Guide
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    Updating the Driver and Firmware 12 Once you reach the Upgrade Device Driver screen display shown in Figure 52, be sure to select "Display a list of know drivers for this device so that I can choose a specific driver." Afterwards, click Next and follow the instructions. Figure 52. Upgrade device
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    box to highlight it. Then click Next. Be sure to select the correct driver name, otherwise the driver upgrade will not be successful. The Start Device Driver Installation screen appears (see Figure 56). Figure 55. Select a Device Driver 138 3ware 9000 Series Serial ATA RAID Controller User Guide
  • 3Ware 9500S-4LP | User Guide - Page 145
    Updating the Driver and Firmware Figure 56. Start Device Driver Installation 16 Click Next to start the driver installation. 17 If the Digital Signature Not Found screen appears, click Yes to continue and follow the instructions to complete the driver installation. 18 The final upgrade driver
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    pop-up menu appears. 9 Click the Driver tab (see Figure 58). Figure 58. 3ware Serial ATA RAID Controller Properties Dialog 10 Click the Update Driver... button. 11 When the Upgrade Device Driver Wizard appears, click Next (Figure 59). 140 3ware 9000 Series Serial ATA RAID Controller User Guide
  • 3Ware 9500S-4LP | User Guide - Page 147
    Updating the Driver and Firmware Figure 59. Upgrade driver welcome screen 12 When you reach the Hardware Update Wizard screen display shown in Figure 60, be sure to select "Don't search, I will choose the driver to install." Afterwards, click Next and follow the instructions. Figure 60. Upgrade/
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    9000 ATA RAID Controller) listed in the dialog box to highlight it. Then click Next. Be sure to select the correct driver name, otherwise the driver upgrade will not be successful. The Start Device Driver Installation screen appears. 142 3ware 9000 Series Serial ATA RAID Controller User Guide
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    Updating the Driver and Firmware Figure 63. Select a Device Driver 16 If the Digital Signature Not Found screen appears, click Yes to continue and follow the instructions to complete the driver installation. 17 The Completing the Hardware Update Wizard dialog appears, after which you may be prompted
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    . Found New Hardware Screen 19 Click Next and follow the prompts on the screen to install a second driver. 20 When the second Completing the Found New Hardware screen appears, click Finish. Figure 65. Completing Found New Hardware Wizard 144 3ware 9000 Series Serial ATA RAID Controller User Guide
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    Updating the Driver and Firmware Updating the 3ware Driver Under Red Hat 1 Download and extract the driver, as described on page 132. 2 Backup any critical data prior to updating the 3ware driver. 3 Change the directory to the location with the extracted driver. 4 Copy the files to the appropriate
  • 3Ware 9500S-4LP | User Guide - Page 152
    Controller 7 If you are using lilo, run lilo to update to the boot loader. You should see a printout of kernels that are able to boot on this system after running lilo. Updating the 3ware Driver Under SuSE 1 Download and extract the driver 146 3ware 9000 Series Serial ATA RAID Controller User Guide
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    If you wish to load the driver automatically every time the system is rebooted, add the line 'twa_load="YES"' to the file /boot/loader.conf Viewing Battery Information The Battery Backup Unit (BBU) is an add-on card that can be attached to a 3ware 9000 RAID controller to supply power from a battery
  • 3Ware 9500S-4LP | User Guide - Page 154
    Controller memory for up to 72 hours. When power is restored, the cached write data is written to the disks. Note: When the BBU status is not "Ready," write caching is automatically disabled on all units attached to the controller . 148 3ware 9000 Series Serial ATA RAID Controller User Guide
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    Battery Backup Information Screen in 3DM 3 When a message cautions you that testing the battery will disable the BBU for up to 24 hours, click OK to continue. After the battery test starts, you will see the change to "Charging." Eventually, the battery voltage will say "OK" again. www.3ware.com 149
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    Screen While Battery is Testing To test the battery in a BBU in 3BM 1 At the main 3BM screen, tab to the BBU button and press Enter. 2 Tab to Test Battery Capacity and press Enter. Figure 68. Battery Backup Information Screen in 3BM 150 3ware 9000 Series Serial ATA RAID Controller User Guide
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    For support, troubleshooting tips, frequently asked questions, software releases, and compatibility information related to 3ware RAID controllers, refer to: „ 3ware support page at: http://www.3ware.com/support/ „ 3ware knowledgebase: http://www.3ware.com/KB/kb.asp „ 3ware software downloads: http
  • 3Ware 9500S-4LP | User Guide - Page 158
    Troubleshooting: Problems and Solutions You may also want to take a snapshot of these pages so that you can respond to questions about your system configuration to the Customer Support representative. 152 3ware 9000 Series Serial ATA RAID Controller User Guide
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    3ware Driver" on page 131 Current drivers are available for download on the 3ware website at http:/ /www.3ware.com/downloads. Instructions for installing drivers are provided in the 3ware 9000 Series Serial ATA RAID Controller Installation Guide. Hardware Installation Q1: The rail on the 3ware RAID
  • 3Ware 9500S-4LP | User Guide - Page 160
    Troubleshooting: Problems and Solutions RAID controller requires that drives be set as Single (if available on your drive) or Master. Q5: I am using a Dell Dimension system that locks-up when booting after a 3ware card is installed. What is going on? This symptom is caused by a Dell BIOS bug.
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    might appear during installation. Figure 69. A Warning for All Software Removal Requests Figure 70. Confirmation of Successful Software Removal Figure 71. Administrator Privileges Required Warning Figure 72. Firmware Upgrade Requirement Warning Figure 73. System Reboot Request www.3ware.com 155
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    Troubleshooting: Problems and Solutions AEN Messages AEN (automatic event notifications) are messages issued by the 3ware RAID controller when an error is detected such or when an action is 023h 024h 025h 026h 027h 028h 029h 02Ah 02Bh 156 3ware 9000 Series Serial ATA RAID Controller User Guide
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    032h 036h 037h 038h 039h 03Ah 03Bh 03Ch 03Dh 03Fh 040h 041h 042h 043h 044h 045h 046h 047h 048h 049h 04Ah 04Bh 04Ch 04Dh www.3ware.com 157
  • 3Ware 9500S-4LP | User Guide - Page 164
    Troubleshooting: Problems and Solutions Table 6: AEN 3ware RAID controller has detected a soft reset from the device driver. If the 3ware RAID controller fails to respond to the device driver within a reasonable amount of time, the device driver may issue a soft reset to the 3ware RAID controller
  • 3Ware 9500S-4LP | User Guide - Page 165
    3ware RAID controller performs a "rollcall" of all drives attached to the card. After detection of the drives, the 3ware RAID controller loading the driver. AEN 007h AEN_INIT_DONE The 3ware RAID controller has completed the initialization sequence of RAID levels 1, 10, 5, or 50. For RAID 5, the
  • 3Ware 9500S-4LP | User Guide - Page 166
    Troubleshooting: Problems and Solutions (clean shutdown). If the system loses power or is reset it may be auto-initiated by a hot spare failover. In either case, the user is notified of the event by this AEN. AEN 00Ch AEN_INIT_STARTED The 3ware RAID controller notifies the user by this AEN whenever
  • 3Ware 9500S-4LP | User Guide - Page 167
    UDMA mode, the controller will upgrade its UDMA mode to be optimal. AEN 023h AEN_SECTOR_REPAIR The 3ware RAID controller supports a feature called dynamic host's request. At this point, the 3ware RAID controller has a good copy of the requested data in its cache memory. It will then use this data to
  • 3Ware 9500S-4LP | User Guide - Page 168
    Troubleshooting: Problems and Solutions should be paid to any drive in an array that the user of the problem. Contact Technical Support for a replacement controller. AEN 025h AEN_LOST_CACHED_WRITE To improve performance, this 3ware RAID controller features caching layer firmware. For write commands
  • 3Ware 9500S-4LP | User Guide - Page 169
    was created on a very old 3ware product is connected to a newer 3ware RAID controller, this AEN is posted and the 3ware RAID controller rejects the drive. Please contact 3ware technical support if this event occurs. AEN 029h AEN_VERIFY_STARTED The 3ware RAID controller allows the user to verify data
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    rebuild is useful for troubleshooting. AEN 02Eh AEN_REPLACE_DRIVE_TOO_SMALL The 3ware RAID controller notifies the user by Controller only support UltraDMA100/133 drives when using the parallel to serial ATA converter. This AEN indicates that an unsupported drive was detected during rollcall or a hot
  • 3Ware 9500S-4LP | User Guide - Page 171
    is paused. AEN 03Dh AEN_VERIFY_PAUSED This AEN will be sent when the verify operation is paused. AEN 03Fh AEN_FLASH_FILE_CORRUPT The 3ware RAID controller stores some configuration parameters as files in its flash memory. This AEN will be sent when a corrupted flash file system is found on the
  • 3Ware 9500S-4LP | User Guide - Page 172
    Troubleshooting: Problems and Solutions AEN 041h AEN_UGT_CORRUPT The 3ware RAID controller tries to keep the unit numbers persistent across soft resets. This AEN will be sent when unit number assignments were lost from some unknown reasons. Please contact AMCC 3ware technical support once this event
  • 3Ware 9500S-4LP | User Guide - Page 173
    to operate, this AEN will be posted to the user. The Battery Backup Unit becomes not ready and is unable to backup the 3ware RAID controller. This indicates that the Battery Backup Unit must be replaced. AEN 049h AEN_TEMPERATURE_NORMAL The Battery Backup Unit measures and evaluates the battery pack
  • 3Ware 9500S-4LP | User Guide - Page 174
    Troubleshooting: Problems 3ware RAID controller. The user must replace the battery pack if the temperature error persists. The use of a PCI card in the slot adjacent to the BBU can back up the 3ware RAID controller. This test performs 3ware RAID controller 3ware RAID controller 3ware RAID controller in
  • 3Ware 9500S-4LP | User Guide - Page 175
    of the battery is below the error level. When this occurs the Battery Backup Unit becomes not ready and is unable to backup the 3ware RAID controller. The user must replace the battery pack. AEN 05Ah AEN_BATTERY_PRESENT This AEN is posted to the host when the Battery Backup Unit detects that
  • 3Ware 9500S-4LP | User Guide - Page 176
    . This AEN is posted when cache synchronization was not successful for some reason. AEN 0FFh AEN 0FFh AEN_QUEUE_FULL This is an internal error. Please contact 3ware Technical Support. 170 3ware 9000 Series Serial ATA RAID Controller User Guide
  • 3Ware 9500S-4LP | User Guide - Page 177
    , and manage 3ware controllers, disks, and units, without having to boot the operating system. It is available for download from ww.3warecom/downloads as part of the firmware image. For 9000 Linux and FreeBSD users, it is included in the driver. „ 3DM. 3ware Disk Manager. The 3ware disk manager is
  • 3Ware 9500S-4LP | User Guide - Page 178
    the I²C bus port. „ Export a unit. To remove the association of a unit with a controller. Does not affect the data on the drives. Used for array roaming, when you want to swap out a unit without powering down the system, and move the unit 172 3ware 9000 Series Serial ATA RAID Controller User Guide
  • 3Ware 9500S-4LP | User Guide - Page 179
    hot-swap carrier is used. „ I²C-(or Inter-IC) bus. A two-wire serial bus solution used as a control, diagnostic, environmental, and power management for EMS (enclosure management services the 3ware RAID controller exported JBODs to the OS. By default, this is not the case in 9000-series controllers.
  • 3Ware 9500S-4LP | User Guide - Page 180
    between drive groups that will spin up, at one time, on a particular controller. „ Stripe size. The size of the data written to each disk drive in RAID unit levels that support striping. The size of stripes can be set for a given unit 174 3ware 9000 Series Serial ATA RAID Controller User Guide
  • 3Ware 9500S-4LP | User Guide - Page 181
    the RAID 10 unit. „ UDMA mode. UDMA mode is a protocol that supports bursting data up to 133 MB/sec with PATA disk drives and 1500 Mbit/sec with SATA disk a RAID 1 and RAID 10 unit, a verify will compare the data of one mirror with the other. For RAID 5 and RAID 50, a verify will calculate RAID 5
  • 3Ware 9500S-4LP | User Guide - Page 182
    Glossary 176 3ware 9000 Series Serial ATA RAID Controller User Guide
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    can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference shielded cables and connectors between all parts of the computer system. www.3ware.com 177
  • 3Ware 9500S-4LP | User Guide - Page 184
    Windows Hardware Quality Lab (WHQL) AMCC is committed to Microsoft Windows Hardware Quality Labs (WHQL) certification for all its products. However, a product's software drivers Compatibility Directive 89/23/EEC Low Voltage Directive . 178 3ware 9000 Series Serial ATA RAID Controller User Guide
  • 3Ware 9500S-4LP | User Guide - Page 185
    Warranty Appendix B. Warranty, Technical Support and Service Limited Warranty RAID Controller Hardware. 3-Year Hardware Warranty: AMCC warrants this product against defects in material and workmanship for a period of thirty-six (36) months from the date of original purchase. AMCC, at no charge and
  • 3Ware 9500S-4LP | User Guide - Page 186
    may not apply. Obtaining Warranty Protection To obtain warranty service during the warranty period call AMCC toll free at (800)-945-7273 or (408) 523-1145 (direct) as soon as you have identified a problem with your AMCC 3ware Serial ATA RAID Controller unit. You will be issued a return material
  • 3Ware 9500S-4LP | User Guide - Page 187
    AMCC Technical Support and Services Product information, Frequently Asked Questions, software upgrades, driver files and other support are available through the AMCC World Wide Web site at http://www.3ware.com. AMCC's 3ware software library is accessible at: http://www.3ware.com/support/download
  • 3Ware 9500S-4LP | User Guide - Page 188
    Appendix B. Warranty, Technical Support and Service 182 3ware 9000 Series Serial ATA RAID Controller User Guide
  • 3Ware 9500S-4LP | User Guide - Page 189
    drive, removing 103 enabling remote access 43 errors 111 hot spare 90 incoming port number 71 installing on Linux 32 installing on Windows 29 main screen 37 Maintenance page 58 managing email event notification 42, 69 menus 38 Other Controller Settings 55 page refresh 70 page refresh frequency 43
  • 3Ware 9500S-4LP | User Guide - Page 190
    F FCC 177 firmware updating 132 updating for Linux and FreeBSD 132 updating in Windows 133 H hardware installation, troubleshooting 153 help, getting for 3BM 25 hot spare 12 introduction 89 specifying in 3BM 90 specifying in 3DM 90 hot spare (definition) 173 hot swap 8 hot swapping (definition) 173
  • 3Ware 9500S-4LP | User Guide - Page 191
    Support 179 troubleshooting 151 ATA cables 153 BIOS 153 Disk Array Configuration Utility 153 hardware installation 153 software installation 154 troubleshooting 3DM 153 TwinStor 10 U ultra DMA protocol 161 unconfigured disks, exporting, 3BM 77 uninstalling 3DM, Linux 34 uninstalling 3DM, Windows
  • 3Ware 9500S-4LP | User Guide - Page 192
    working in 3BM 23 write cache 16, 54 disabling on degrade in 3BM 79 enabling 91 enabling in 3BM 92 enabling in 3DM 92 186 3ware 9000 Series Serial ATA RAID Controller User Guide
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3ware
®
Serial ATA RAID Controller
Supports the 9000 Series
PN 720-0114-00
September, 2004
User Guide