AMD 4800 User Guide - Page 24

Customer Care

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18 Reference HDTV/HDTV Adapter Troubleshooting For more advanced troubleshooting information, contact AMD Customer Care for ATI products at ati.amd.com. Table 3-2 HDTV/HDTV Adapter Troubleshooting Tips Problem Possible Solution The colors on the Ensure that the connections between the component video TV display are adapter and the HDTV are correct. incorrect. There is no The TV will not display anything until Windows starts; this display on the TV. may take several minutes. Make sure the TV is set to YPbPr input. Make sure that the HDTV component video adapter is properly connected. DVDs will not play in highquality modes. Copy-protected DVDs restrict playback to 480i and 480p modes. The entire display is not visible. If the component input device supports it, try 720p mode. The display appears tilted. Consult the HDTV documentation. The CRT display The system is in component output mode. Restart the is green. computer with only the CRT monitor connected. Customer Care For detailed instructions on how to use your product, refer to the documentation included on the installation CD. To activate Customer Care, you must register your product at ati.amd.com/ online/registration. If you require further assistance with your product, the following Customer Care options are available: ATI Radeon HD 4800 Series © 2008 Advanced Micro Devices, Inc.

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HDTV/HDTV Adapter Troubleshooting
For more advanced troubleshooting information, contact AMD Customer Care
for ATI products at
ati.amd.com
.
Table 3–2 HDTV/HDTV Adapter Troubleshooting Tips
Problem
Possible Solution
The colors on the
TV display are
incorrect.
Ensure that the connections between the component video
adapter and the HDTV are correct.
There is no
display on the TV.
The TV will not display anything until Windows starts; this
may take several minutes.
Make sure the TV is set to YPbPr input.
Make sure that the HDTV component video adapter is
properly connected.
DVDs will not
play in high-
quality modes.
Copy-protected DVDs restrict playback to 480i and 480p
modes.
The entire
display is not
visible.
If the component input device supports it, try 720p mode.
The display
appears tilted.
Consult the HDTV documentation.
The CRT display
is green.
The system is in component output mode. Restart the
computer with only the CRT monitor connected.
Customer Care
For detailed instructions on how to use your product, refer to the documentation
included on the installation CD.
To activate Customer Care, you must register your product at
ati.amd.com/
online/registration
.
If you require further assistance with your product, the following Customer Care
options are available:
18
Reference
ATI Radeon HD 4800 Series
©
2008
Advanced Micro Devices, Inc.