Aastra 2770ip User Guide Aastra 2770ip

Aastra 2770ip Manual

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  • Aastra 2770ip | User Guide Aastra 2770ip - Page 1
    Aastra 2770ip / Aastra 2700ip (Softphone) on the Aastra 800, OpenCom 100 and OpenCom 1000 Communications Systems User Guide
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    to quality and design. The following operating instructions will assist you in using your Aastra 2770ip / Aastra 2700ip (Softphone) and answer most of the questions that may arise. If you require further technical support or information about other Aastra products, please refer to our website at
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    Tab 12 4.3 Audio Tab 12 4.4 Output volume Tab 13 4.5 Input volume Tab 14 4.6 Voicemail Tab 14 5. Using the Softphone with an Interface (Aastra 2770ip / OpenPhone 75 IPC 15 5.1 Program Start 15 5.2 Operation 16 5.2.1 Drag & Drop 20 5.2.2 Volume Settings 21 5.3 Audio
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    2
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    the communications system, is required to operate the Softphone. The Softphone's technology is based on VoIP (Voice over Internet Protocol). The Softphone is available in two different versions: one with an active telephone user interface (Aastra 2770ip / formerly: OpenPhone 75 IPC) and one without
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    Programming Interface): A programming interface developed by Microsoft and Intel for telephony applications that use Microsoft Windows. TSP (TAPI Service Provider): Hardware-dependent driver module providing TAPI functionality for specific devices (e.g. for the OpenCom 100 and the OpenCom 1000
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    General Information System Requirements 1.2 System Requirements 1.2.1 Minimum ■ CPU: PIII 1 GHz or comparable processor ■ RAM: 64 MB ■ Hard drive capacity: 20 MB ■ VGA: 800 * 600, 8 bit ■ Sound: full-duplex-capable sound card ■ Microphone / Speaker ■ Network or RAS connection ■ Operating System:
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    1.3 Characteristics ■ Photo-realistic user interface with Skin technology ■ Fully-fledged system terminal with all features comparable with e. g. Aastra 6775ip (OpenPhone 75 IP) ■ Automatic software update (from communications system) ■ Answering machine with e-mail notification ■ Recording of
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    Installation Characteristics 2. Installation Please note that to install the Softphone you must have administrator rights for your PC. 1. Run the "IPhoneSetup.exe" file. select the directory on your hard drive into which you would like to install the Softphone and confirm by clicking on Next. 7
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    IPC) without an interface can only be used with a CTI application and cannot be used without a CTI application. If you have selected the Softphone with an interface (Aastra 2770ip / OpenPhone 75 IPC), you can now select the skins you would also like to install and then click on Next. Activate one of
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    Installation Characteristics 6. Select the directory in the Start menu in which the Softphone is to be installed, then click on Next. 7. Click on Next to start the installation. 8. Once the installation is successfully completed, click on Finish. 9
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    Functionality Characteristics 3. Functionality Installing the Softphone also automatically installs a current version of DirectX, if it is not already on your PC. In a standard DirectX installation, DirectSound is configured with default settings
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    for the first time, the configuration assistant used to configure the Aastra 2770ip / OpenPhone 75 IPC (Softphone with a user interface) or Aastra 2700ip / OpenPhone IPC (Softphone without a user interface) opens automatically. These options can subsequently be accessed via the Options menu
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    dialup connection (if working at home or for a telecommuting workstation). 4.2 Display Tab This tab is not available for the version of the Softphone (Aastra 2700ip / OpenPhone IPC) which does not have an interface. Select the desired interface from the Skin selection and the Device type. Activate
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    caller speaks. The Local echo option is only available if your sound card supports the direct output of microphone data to the speaker. This means that speech that you can use the Softphone while playing music data, for example. Deactivate this option if you experience problems with the input and
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    from the microphone. Wait until the slide control has come to rest. 4.6 Voicemail Tab This tab is not available for the version of the Softphone (Aastra 2700ip / OpenPhone IPC) that does not have an interface. You can configure the internal answering machine here. ■ Select the time after which the
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    option to send the recorded message as part of the e-mail. 5. Using the Softphone with an Interface (Aastra 2770ip / OpenPhone 75 IPC) If you have installed the Softphone with a user interface (Aastra 2770ip / OpenPhone 75 IPC), a telephone user interface is displayed when the program is started
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    OpenPhone 75 IPC) Operation bility with the communications system is checked. Maybe, the Softphone software will be updated. In this case, confirm with Yes. 5.2 Operation The Softphone with a user interface (Aastra 2770ip / OpenPhone 75 IPC) can be used with a mouse or keyboard of any workstation
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    Using the Softphone with an Interface (Aastra 2770ip / OpenPhone 75 IPC) Operation Ctrl Shift PC Key(s) (Alpha-) Phone Key(s) Comment numeric ✔ abc... Alphanu- 2 (long) Text input / meric A -> B -> C ... Toggle be- tween upper and lower
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    Using the Softphone with an Interface (Aastra 2770ip / OpenPhone 75 IPC) Operation Ctrl Shift PC Key(s) (Alpha-) Phone Key(s) Comment numeric Back C Short key press ✔ Back ✔ C C C Long key press Short key press ✔ ✔ C C Long
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    Using the Softphone with an Interface (Aastra 2770ip / OpenPhone 75 IPC) Operation Ctrl Shift PC Key(s) (Alpha-) Phone Key(s) Comment numeric ✔ Arrow right = (+) Long key press Enter O Short key press ✔ Enter O Long key
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    Using the Softphone with an Interface (Aastra 2770ip / OpenPhone 75 IPC) Operation Ctrl Shift PC Key(s) (Alpha-) Phone You can also use call numbers derived from other applications to make calls. If the application supports Drag & Drop, mark the call number with the mouse. Click on the marked call
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    Using the Softphone with an Interface (Aastra 2770ip / OpenPhone 75 IPC) Audio Function- 5.2.2 Volume Settings During the call state, while playing back a recording, or performing any other actions that use the sound card, the Softphone temporarily modifies the workplace computer's volume settings.
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    Using the Softphone with an Interface (Aastra 2770ip / OpenPhone 75 IPC) Audio FunctionThe "Record" and "Play" can also be sent. The functionality of the keys depends on whether or not the Softphone is idle. When the Softphone is in its idle state, click on the "Play" key to play back a previously
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    Using the Softphone with an Interface (Aastra 2770ip / OpenPhone 75 IPC) Audio Function- While a call is in progress using the Softphone, you can directory My Documents/Recordings or in the Recordings subdirectory of the Softphone's installation directory. The file names contain the date, time
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    the state is shown as text. Double click on the symbol with the left mouse key to minimise or restore the Softphone (for the Softphone variant with interface only: Aastra 2770ip / OpenPhone 75 IPC). You can open the application menu by clicking with the right mouse key. The following functions are
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    www.aastra.com As of 11.06.2009 Subject to changes
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Aastra 2770ip / Aastra 2700ip
(Softphone)
on the Aastra 800, OpenCom 100 and OpenCom 1000
Communications Systems
User Guide