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IP Telephones (Voice over IP

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IP Telephones (Voice over IP) 3. IP Telephones (Voice over IP) VoIP stands for "Voice over IP" and refers to the transmission of voice data via the Internet Protocol (IP). VoIP enables companies to use existing company data lines for telephoning without having to lay new telephone lines. To be able to use this technology however, suitable devices to support it are necessary. The following IP system telephones are suitable, e. g. Aastra 6773ip/ OpenPhone 73 IP and Aastra 6775ip/OpenPhone 75 IP. These telephones offer the same range of functions that the Aastra 6773/OpenPhone 73 and Aastra 6775/ OpenPhone 75 standard system telephones offer and are operated in exactly the same way. The number of keys and their functions and the displays are the same for both the standard and the IP system telephones. Key extensions can also be connected to IP system telephones (see also the chapter Key extensions starting on page 32). Note: Your system administrator will configure your IP system telephone for you and put it into operation. Contact the system administrator if you have any questions, if you would like more information, or if you need any help. If your system administrator has configured an IP system telephone for you, the following information will be of interest to you: ■ During some connections you may experience short breaks or hear an echo. This depends on the transmission quality of the line and is not due to your telephone functioning improperly. ■ If your telephone is being connected to the line or the connection is interrupted (e. g. if the company network breaks down), the required terminal software will be loaded when you reboot the telephone. This happens automatically and may take about 1 minute. The telephone is ready for use when the time and the labels of the configured call and feature keys are shown on the display. You can then use the telephone as per usual. ■ When telephoning via connected headset, it is advisable to wait a second after accepting an incoming call before you begin to speak. This brief time interval is necessary to allow the VoIP connection to be established between yourself and the caller. 67

Section	Page
Aastra 6771, 6773, 6775	1
(OpenPhone 71, 73, 75)	1
on the OpenCom 1000 Communications System	1
Contents Table of Contents	3
1. Aastra 677x (OpenPhone 7x) System Telephones	9
1.1 Using Your Telephone	10
1.1.1 Safety Precautions	10
1.1.2 Installation Site	11
1.1.3 Cleaning	11
1.1.4 Attaching the Pedestals and Adjusting the Inclination	12
1.1.5 Wall Mounting	13
1.2 Key Assignments	13
1.2.1 Dial Keypad with ABC Assignment	16
1.2.2 MenuCard Key	17
1.2.3 Info key	17
1.2.4 Arrow Key	17
1.2.5 OK Key	17
1.2.6 ESC Key	17
1.2.7 C Key	18
1.2.8 Redial Key	18
1.2.9 Enquiry Key	18
1.2.10 Disconnect Key	18
1.2.11 Muting Key	18
1.2.12 Hands-Free/Open-Listening Key	19
1.2.13 Headset Key	19
1.2.14 Plus/Minus Key	20
1.2.15 ABC Key	20
1.2.16 Programmable Keys	21
1.2.17 Call Keys	21
1.2.18 Labelling the Keys	24
1.3 Display and MenuCards	26
1.3.1 Changing the Language	26
1.3.2 Info Line(s)	27
1.3.3 Key Lines	28
1.3.4 MenuCard Display	29
1.3.5 Invoking MenüCards and Selecting Items from the List	30
1.3.6 Setting Windows and their Characteristics, Toggling	31
1.3.7 Entering/Deleting digits	32
1.3.8 Deleting Lists	32
1.3.9 Entering Text	33
1.3.10 Automatic Exit	34
1.4 Key extensions	34
1.4.1 Operating the Key extension Keys	36
1.4.2 Choosing a Key Level	36
1.4.3 Labelling a Key on the Key extension	36
1.5 Using a Headset	36
2. Telephoning	40
2.1 General Functions	40
2.1.1 Assignment of Internal and External Call Numbers	40
2.1.2 Signalling on the Call Keys	41
2.1.3 Manual or Automatic Line Seizure	41
2.1.4 Entering Numbers / Dialling Using the Call and Destination Keys	42
2.1.5 Multiple Calls	42
2.1.6 Calls in the Call Waiting Queue	42
2.1.7 Block Dialling/Automatic Dialling	43
2.1.8 Muting	43
2.1.9 Displaying Call Costs and Call Duration	43
2.1.10 Adjusting the Volume with the Plus/Minus Key	44
2.1.11 Redialling	44
2.1.12 Hands-free, Open-listening Mode	45
2.1.13 Blocked/Unblocked Call Numbers	46
2.1.14 Group Barring	46
2.1.15 DTMF Post-dialling/VF Signalling	46
2.1.16 Transmission of Call Numbers	47
2.1.17 MenuCards Before and During a Call	48
2.1.18 “Actions” MenuCard in the Idle State	48
2.2 Making External/Internal Calls	50
2.2.1 Making Internal Calls on a Telephone with an Internal Preferred Key	50
2.2.2 Making External Calls on a Telephone with an Internal Preferred Key	50
2.2.3 Making External Calls on a Telephone with an External Preferred Key	51
2.2.4 Making Internal Calls on a Telephone with an External Preferred Key	51
2.2.5 Using Destination Keys to Make Calls	52
2.2.6 Using Routes to Make Calls	52
2.2.7 “Actions” MenuCard while a Call is Being Signalled	52
2.2.8 “Actions” MenuCard on Busy	53
2.2.9 “Actions” MenuCard During a Conversation	54
2.3 Ending a Call	55
2.4 Accepting Calls	55
2.4.1 By Lifting the Handset or Pressing a Key	55
2.4.2 Calls During a Conversation	56
2.4.3 “Actions” MenuCard for Incoming Calls	58
2.5 Enquiry, Toggling, Transfer and Conference	58
2.5.1 Enquiry/Toggling by means of the R key or Another Call Key)	58
2.5.2 Transferring an Internal/External Call to an Internal Subscriber	59
2.5.3 Transferring an External Call to an External Subscriber	60
2.5.4 “Actions”MenuCard for Subscribers on Hold	60
2.5.5 Internal/External Three-Party Conference	61
2.6 Special Calls/Functions	63
2.6.1 Announcements	63
2.6.2 Call-back	64
2.6.3 Speed dialling	65
2.6.4 Recording	65
2.7 Making Calls from the Telephone Book	66
2.7.1 The Telephone Book	66
2.7.2 “Telephone book” MenuCard	67
2.7.3 Editing a Personal Telephone Book	67
3. IP Telephones (Voice over IP)	69
3.1 IP System Telephone Ports	70
3.2 Notes for the System Administrator	71
4. Team Functions	72
4.1 TOP TEAM Function	72
4.2 BROKER’S TEAM Function	74
4.3 PARALLEL TEAM Function	76
4.4 EXECUTIVE-SECRETARY Function	78
5. OpenVoice 500: Setting up and Querying Your Voicebox	80
5.1 The Voicemail Key	80
5.2 “Voicebox” Menu Card in the Idle State	81
5.3 Using OpenVoice	81
5.3.1 Switching the Voicebox On/Off	81
5.3.2 Listening to Messages	82
5.3.3 Calling Someone Back	84
5.3.4 Deflecting Calls	84
5.3.5 Leaving a Message in Another Voicebox	84
5.3.6 Connections to Other Telephones	85
5.3.7 Remote Query of Messages	86
5.4 Configuring the Voicebox	86
5.4.1 Record and Select Texts for Callers	86
5.4.2 Using a PIN to Protect Your Voicebox	88
5.4.3 E-mail Notification of New Messages	89
5.5 Configuring Your Voicebox from Your PC	89
5.6 Overview: Voice Menu	91
6. Features and MenuCards	92
6.1 How to Set Features	92
6.2 Main Menu	92
6.2.1 MenuCard “Main Menu”	92
6.2.2 MenuCard “Calls”	94
6.2.3 MenuCard “Call diverted”	97
6.2.4 MenuCard “Messages”	98
6.2.5 MenuCard “Phone Settings”	101
6.2.6 MenuCard “Protection”	103
6.2.7 MenuCard “Connections”	105
6.2.8 MenuCard “Special Features”	108
6.2.9 MenuCard “Central Configuration	109
6.3 Shortcut Menus	113
6.3.1 MenuCard “Info”	113
6.3.2 MenuCard “Active Features”	113
6.3.3 MenuCard “Setting Call Key”	114
7. Programming Keys	116
7.1 Programming a Destination	116
7.2 Programming Features	117
7.3 Stacking or Linking Functions	119
8. Appendix	122
8.1 Notes on Disposal	122
8.2 Declarations of Conformity	123
8.3 Ringer Signals and Tones	124
8.4 MenuCard “Main Menu”	125

Match case Limit results 1 per page

IP Telephones (Voice over IP)

VoIP stands for “Voice over IP” and refers to the transmission of voice data via the

Internet Protocol (IP). VoIP enables companies to use existing company data lines

for telephoning without having to lay new telephone lines. To be able to use this

technology however, suitable devices to support it are necessary.

The following IP system telephones are suitable, e. g. Aastra 6773ip/

OpenPhone 73 IP and Aastra 6775ip/OpenPhone 75 IP. These telephones offer the

same range of functions that the Aastra 6773/OpenPhone 73 and Aastra 6775/

OpenPhone 75 standard system telephones offer and are operated in exactly the

same way. The number of keys and their functions and the displays are the same

for both the standard and the IP system telephones. Key extensions can also be

connected to IP system telephones (see also the chapter

Key extensions

starting on

page 32).

Note:

Your system administrator will configure your IP sys-

tem telephone for you and put it into operation. Contact the

system administrator if you have any questions, if you would

like more information, or if you need any help.

If your system administrator has configured an IP system telephone for you, the

following information will be of interest to you:

■

During some connections you may experience short breaks or hear an echo.

This depends on the transmission quality of the line and is not due to your tele-

phone functioning improperly.

■

If your telephone is being connected to the line or the connection is inter-

rupted (e. g. if the company network breaks down), the required terminal

software will be loaded when you reboot the telephone. This happens auto-

matically and may take about 1 minute. The telephone is ready for use when

the time and the labels of the configured call and feature keys are shown on

the display. You can then use the telephone as per usual.

■

When telephoning via connected headset, it is advisable to wait a second after

accepting an incoming call before you begin to speak. This brief time interval is

necessary to allow the VoIP connection to be established between yourself and

the caller.