Aastra OpenAttendant 210 User Guide OpenAttendant 205 - Page 13
Menu Template, Action, Play audio file, max. 4, digits
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Appendix Menu Template You can use the following template to plan and document the individual menus of your voice portal. Menu (name): Action Reaction Keys 0 - 9, * and #; Error, Timeout, Busy, No Reply Play audio file Play audio file (Which one?) PIN (max. 4 digits) (Which one?) Release (terminate connection) Direct-inward dialing Connect to operator Connect to phone number: (Call number?) Connect to voicebox: (Telephone number?) Connect to voicebox of the caller Previous menu Jump to menu: (Menu name?) Repeat menu text Menu fast rewind (5 sec.) Menu fast forward (5 sec.) 9
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Appendix
9
Menu Template
You can use the following template to plan and document the individual menus of
your voice portal.
Menu
(name)
:
Action
Reaction
Keys 0 - 9,
* and #;
Error, Timeout,
Busy, No Reply
Play audio file
(Which one?)
PIN
(max. 4
digits)
(Which one?)
Play audio file
Release (terminate
connection)
Direct-inward dialing
Connect to operator
Connect to phone number:
(Call number?)
Connect to voicebox:
(Telephone number?)
Connect to voicebox of the
caller
Previous menu
Jump to menu:
(Menu name?)
Repeat menu text
Menu fast rewind (5 sec.)
Menu fast forward (5 sec.)