Acer Altos G320 Altos G320 User's Guide - Page 83

Troubleshooting, Resetting the system, Problems following initial system installation - driver

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73 Troubleshooting This chapter helps you identify and solve problems that might occur while you are using the system. For any issue, first ensure you are using the latest firmware and files. In addition to the server firmware and files, also update any drivers used for components you have installed in your system, such as video drivers, network drivers and SCSI drivers. If you are unable to resolve your server problems on your own, contact your dealer or local Acer representative for assistance. Resetting the system Before going through in-depth troubleshooting, attempt first to perform reset the system using one of the methods below. To do this Soft boot reset to clear the system memory and reload the operating system. Clear system memory, restart POST and reload the OS. Cold boot reset. Turn the system power off and then on. This clears system memory, restarts POST, reloads the operating system and halts power to all peripherals. Press Ctrl+Alt+Del Reset button Power off/on Problems following initial system installation Problems that occur at initial system startup are usually caused by an incorrect installation or configuration. Hardware failure is a less frequent cause. If the problem you are experiencing is with a specific software application, see "There is problem with the application software" on page 81.

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73
Troubleshooting
This chapter helps you identify and solve problems that might occur
while you are using the system.
For any issue, first ensure you are using the latest firmware and files. In
addition to the server firmware and files, also update any drivers used
for components you have installed in your system, such as video
drivers, network drivers and SCSI drivers.
If you are unable to resolve your server problems on your own, contact
your dealer or local Acer representative for assistance.
Resetting the system
Before going through in-depth troubleshooting, attempt first to
perform reset the system using one of the methods below.
Problems following initial system installation
Problems that occur at initial system startup are usually caused by an
incorrect installation or configuration. Hardware failure is a less
frequent cause. If the problem you are experiencing is with a specific
software application, see "
There is problem with the application software
"
on page 81.
To do this
Press
Soft boot reset to clear the system memory and reload the
operating system.
Ctrl+Alt+Del
Clear system memory, restart POST and reload the OS.
Reset button
Cold boot reset. Turn the system power off and then on.
This clears system memory, restarts POST, reloads the
operating system and halts power to all peripherals.
Power off/on