Acer Altos G320 Altos G320 User's Guide - Page 84

First steps checklist, Hardware diagnostic testing, the server on power indicator should be lit? - drivers

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74 5 Troubleshooting First steps checklist • AC power available at the wall outlet? • Are the power supplies plugged in? Check the AC cable(s) on the back of the chassis and at the AC source. • Are all cables correctly connected and secured? • Is the processor fully seated in the socket on the mainboard? • Are all standoffs in the proper location and not touching any components, causing a potential short? • Are all add-in PCI boards fully seated in their slots on the mainboard? • Are all jumper settings on the mainboard correct? • Are all jumper and switch settings on add-in boards and peripheral devices correct? If applicable, ensure that there are no conflicts for example, two add-in boards sharing the same interrupt. • Are all peripheral devices installed correctly? • If the system has a hard disk drive, is it properly formatted or configured? • Are all device drivers properly installed? • Are the configuration settings made in BIOS setup correct? • Is the operating system properly loaded? Refer to the operating system documentation. • Did you press the system power button on the front panel to turn the server on (power indicator should be lit)? • Is the system power cord properly connected to the system and plugged into a NEMA 5-15R outlet for 100-120 V or a NEMA 6-15R outlet for 200-240 V? • Are all integrated components from the tested components lists? Check the tested memory, and chassis lists, as well as the supported hardware and operating system list. Hardware diagnostic testing This section provides a more detailed approach to identifying a hardware problem and locating its source.

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5 Troubleshooting
74
First steps checklist
•
AC power available at the wall outlet?
•
Are the power supplies plugged in? Check the AC cable(s) on the
back of the chassis and at the AC source.
•
Are all cables correctly connected and secured?
•
Is the processor fully seated in the socket on the mainboard?
•
Are all standoffs in the proper location and not touching any
components, causing a potential short?
•
Are all add-in PCI boards fully seated in their slots on the
mainboard?
•
Are all jumper settings on the mainboard correct?
•
Are all jumper and switch settings on add-in boards and peripheral
devices correct? If applicable, ensure that there are no conflicts -
for example, two add-in boards sharing the same interrupt.
•
Are all peripheral devices installed correctly?
•
If the system has a hard disk drive, is it properly formatted or
configured?
•
Are all device drivers properly installed?
•
Are the configuration settings made in BIOS setup correct?
•
Is the operating system properly loaded? Refer to the operating
system documentation.
•
Did you press the system power button on the front panel to turn
the server on (power indicator should be lit)?
•
Is the system power cord properly connected to the system and
plugged into a NEMA 5-15R outlet for 100-120 V or a NEMA 6-15R
outlet for 200-240 V?
•
Are all integrated components from the tested components lists?
Check the tested memory, and chassis lists, as well as the supported
hardware and operating system list.
Hardware diagnostic testing
This section provides a more detailed approach to identifying a
hardware problem and locating its source.