Acer KA242Y User Manual - Page 27

Troubleshooting

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Troubleshooting Before sending your LCD monitor for servicing, please check the troubleshooting list below to see if you can self-diagnose the problem. VGA IN/HDMI1.4 Mode (Optional) Problem No picture visible LED status Blue Off Remedy Using the OSD menu, adjust brightness and contrast to maximum or reset to their default setting. Check the power switch. Amber Check if the AC power cord is properly connected to the monitor. Check if the video signal cable is properly connected at the back of monitor. Check if the computer system is switched on and in power saving/standby mode. If OSD Lock is On, the LED status set Amber. Note: Acer monitor is purposed for video and visual display of information obtained from electronic devices. Regulatory Compliance 217186 60950-1

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Troubleshooting
Before sending your LCD monitor for servicing, please check the troubleshooting list below
to see if you can self-diagnose the problem.
VGA IN/HDMI1.4
Mode (Optional)
Problem
LED status
Remedy
No picture visible
Blue
Using the OSD menu, adjust brightness and
contrast to maximum or reset to their default
setting.
Off
Check the power switch.
Check if the AC power cord is properly
connected to the monitor.
Amber
Check if the video signal cable is properly
connected at the back of monitor.
Check if the computer system is switched on
and in power saving/standby mode.
If OSD Lock is On, the LED status set Amber.
Note:
Acer monitor is purposed for video and visual display of information obtained from
electronic devices.
Regulatory Compliance
217186
60950-1