Acer Predator G9-793 User Manual W10 - Page 80

Troubleshooting, Error messages

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80 - Frequently asked questions Frequently asked questions Troubleshooting This chapter shows you how to deal with common system problems. Read it before calling a technician if a problem occurs. Solutions to more serious problems require opening up the computer. Do not attempt to open the computer yourself; contact your dealer or authorized service center for assistance. Troubleshooting tips This computer incorporates an advanced design that delivers onscreen error message reports to help you solve problems. If the system reports an error message or an error symptom occurs, see "Error messages" below. If the problem cannot be resolved, contact your dealer. Error messages If you receive an error message, note the message and take the corrective action. The following table lists the error messages in alphabetical order together with the recommended course of action. Error messages CMOS battery bad CMOS checksum error Disk boot failure Equipment configuration error Corrective action Contact your dealer or an authorized service center. Contact your dealer or an authorized service center. Insert a system (bootable) disk, then press Enter to reboot. Press F2 (during POST) to enter the BIOS utility, then press Exit in the BIOS utility to reboot. Hard disk 0 error Contact your dealer or an authorized service center.

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80 - Frequently asked questions
Troubleshooting
This chapter shows you how to deal with common system
problems.
Read it before calling a technician if a problem occurs.
Solutions to more serious problems require opening up the
computer. Do not attempt to open the computer yourself;
contact your dealer or authorized service center for
assistance.
Troubleshooting tips
This computer incorporates an advanced design that delivers
onscreen error message reports to help you solve problems.
If the system reports an error message or an error
symptom occurs, see "Error messages" below. If the problem
cannot be resolved, contact your dealer.
Error messages
If you receive an error message, note the message and take
the corrective action. The following table lists the error
messages
in
alphabetical
order
together
with
the
recommended course of action.
Error messages
Corrective action
CMOS battery
bad
Contact your dealer or an authorized
service center.
CMOS checksum
error
Contact your dealer or an authorized
service center.
Disk boot failure
Insert a system (bootable) disk, then
press
Enter
to reboot.
Equipment
configuration
error
Press
F2
(during POST) to enter the
BIOS utility, then press
Exit
in the BIOS
utility to reboot.
Hard disk 0 error
Contact your dealer or an authorized
service center.
Frequently asked questions