Acer TravelMate 8473Z User Guide - Page 68

Troubleshooting, Error messages

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48 English Troubleshooting This chapter shows you how to deal with common system problems. Read it before calling a technician if a problem occurs. Solutions to more serious problems require opening up the computer. Do not attempt to open the computer yourself; contact your dealer or authorized service center for assistance. Troubleshooting tips This notebook PC incorporates an advanced design that delivers onscreen error message reports to help you solve problems. If the system reports an error message or an error symptom occurs, see "Error messages" below. If the problem cannot be resolved, contact your dealer. See "Requesting service" on page 47. Error messages If you receive an error message, note the message and take the corrective action. The following table lists the error messages in alphabetical order together with the recommended course of action. Error messages CMOS battery bad CMOS checksum error Disk boot failure Equipment configuration error Hard disk 0 error Hard disk 0 extended type error I/O parity error Keyboard error or no keyboard connected Corrective action Contact your dealer or an authorized service center. Contact your dealer or an authorized service center. Insert a system (bootable) disk, then press to reboot. Press (during POST) to enter the BIOS utility, then press Exit in the BIOS utility to reboot. Contact your dealer or an authorized service center. Contact your dealer or an authorized service center. Contact your dealer or an authorized service center. Contact your dealer or an authorized service center.

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48
English
Troubleshooting
This chapter shows you how to deal with common system problems. Read it before
calling a technician if a problem occurs. Solutions to more serious problems require
opening up the computer. Do not attempt to open the computer yourself; contact
your dealer or authorized service center for assistance.
Troubleshooting tips
This notebook PC incorporates an advanced design that delivers onscreen error
message reports to help you solve problems.
If the system reports an error message or an error symptom occurs, see "Error
messages" below. If the problem cannot be resolved, contact your dealer. See
"Requesting service" on page 47
.
Error messages
If you receive an error message, note the message and take the corrective action.
The following table lists the error messages in alphabetical order together with the
recommended course of action.
Error messages
Corrective action
CMOS battery bad
Contact your dealer or an authorized service center.
CMOS checksum
error
Contact your dealer or an authorized service center.
Disk boot failure
Insert a system (bootable) disk, then press <
Enter
> to
reboot.
Equipment
configuration error
Press <
F2
> (during POST) to enter the BIOS utility,
then press
Exit
in the BIOS utility to reboot.
Hard disk 0 error
Contact your dealer or an authorized service center.
Hard disk 0 extended
type error
Contact your dealer or an authorized service center.
I/O parity error
Contact your dealer or an authorized service center.
Keyboard error or no
keyboard connected
Contact your dealer or an authorized service center.