Acer VL7860 User Manual - Page 39

Appendices, Troubleshooting

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29 Appendices English Troubleshooting If you experience a problem with your Acer projector, refer to the following troubleshooting guide. If the problem persists, please contact your local reseller or service center. Image Problems and Solutions # Problem Solution 1 No image appears • Connected as described in the "Getting Started" onscreen section. • Ensure none of the connector pins are bent or broken. • Make sure you have removed the lens cap and the projector is switched on. 2 Partial, scrolling • For an incorrectly displayed image: or incorrectly • Open "My Computer", open the "Control displayed image Panel", and then double-click the "Display" (for PC icon. (Microsoft® • Select the "Settings" tab. Windows® 2000, • Verify that your display resolution setting is XP, Vista®, lower than or equal to WUXGA-RB (1920 x Windows 7, 1200). Windows 8.1, • Click the "Advanced Properties" button. Windows 10, If the problem still appears, change the monitor display Macintosh® OS you are using and follow the steps below: compliant, • Verify that the resolution setting is lower than ChromeOS or equal to WUXGA-RB (1920 x 1200). Compliant)) • Click the "Change" button under the "Monitor" tab. • Click "Show all devices". Next, select "Standard monitor types" under the SP box, and choose the resolution mode you need under the "Models" box. • Verify that the resolution setting of the monitor display is lower than or equal to WUXGA-RB (1920 x 1200). 3 Partial, scrolling • For an incorrectly displayed image: or incorrectly • Follow the steps for item 2 (above) to adjust the displayed image resolution of your computer. (For notebooks) • Press the toggle output settings. Example: [Fn]+[F4], Compaq [Fn]+[F4], Dell [Fn]+[F8], Gateway [Fn]+[F4], IBM [Fn]+[F7], HP [Fn]+[F4], NEC [Fn]+[F3], Toshiba [Fn]+[F5] • If you experience difficulty changing resolutions or your monitor freezes, restart all equipment including the projector.

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29
English
Appendices
Troubleshooting
If you experience a problem with your Acer projector, refer to the following
troubleshooting guide. If the problem persists, please contact your local reseller
or service center.
Image Problems and Solutions
#
Problem
Solution
1
No image appears
onscreen
•
Connected as described in the "Getting Started"
section.
•
Ensure none of the connector pins are bent or
broken.
•
Make sure you have removed the lens cap and the
projector is switched on.
2
Partial, scrolling
or incorrectly
displayed image
(for PC
(Microsoft®
Windows® 2000,
XP, Vista®,
Windows 7,
Windows 8.1,
Windows 10,
Macintosh® OS
compliant,
ChromeOS
Compliant))
•
For an incorrectly displayed image:
•
Open "My Computer", open the "Control
Panel", and then double-click the "Display"
icon.
•
Select the "Settings" tab.
•
Verify that your display resolution setting is
lower than or equal to WUXGA-RB (1920 x
1200).
•
Click the "Advanced Properties" button.
If the problem still appears, change the monitor display
you are using and follow the steps below:
•
Verify that the resolution setting is lower than
or equal to WUXGA-RB (1920 x 1200).
•
Click the "Change" button under the
"Monitor" tab.
•
Click "Show all devices". Next, select "Standard
monitor types" under the SP box, and choose
the resolution mode you need under the
"Models" box.
•
Verify that the resolution setting of the monitor
display is lower than or equal to WUXGA-RB
(1920 x 1200).
3
Partial, scrolling
or incorrectly
displayed image
(For notebooks)
•
For an incorrectly displayed image:
•
Follow the steps for item 2 (above) to adjust the
resolution of your computer.
•
Press the toggle output settings. Example:
[Fn]+[F4], Compaq [Fn]+[F4], Dell [Fn]+[F8],
Gateway [Fn]+[F4], IBM [Fn]+[F7], HP [Fn]+[F4],
NEC [Fn]+[F3], Toshiba [Fn]+[F5]
•
If you experience difficulty changing resolutions or
your monitor freezes, restart all equipment including
the projector.