Adaptec 1863700 User Reference - Page 15

Common Error Messages, Select, Starting SCSISelect

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Troubleshooting Common Error Messages Here is what you should do if the following messages appear at bootup: "Device connected, but not ready" The host received no answer when it requested data from an installed SCSI device. 1 Run SCSISelect® and set the Send Start Unit Command to Yes for the particular SCSI device ID. See Starting SCSISelect on page 16. 2 Ensure that the device is set to spin up when the power is switched on. The spin up option is typically set by a jumper. (See the documentation for the device.) "Start unit request failed" The SCSI card BIOS was unable to send a Start Unit Command to the device. Verify all cables are properly connected. If the error still occurs, the SCSI device may be defective. "Time-out failure during..." An unexpected time-out occurred. 1 Verify that the SCSI bus is properly terminated. 2 Verify that all cables are properly connected. Try disconnecting the SCSI device cables from the SCSI card and then starting the computer. If the computer successfully restarts, one of the SCSI devices may be defective. 9

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9
Troubleshooting
Common Error Messages
Here is what you should do if the following messages appear at
bootup:
“Device connected, but not ready”
The host received no answer when it requested data from an
installed SCSI device.
1
Run SCSI
Select
®
and set the Send Start Unit Command to
Yes
for the particular SCSI device ID. See
Starting SCSISelect
on
page 16.
2
Ensure that the device is set to spin up when the power is
switched
on
. The spin up option is typically set by a jumper.
(See the documentation for the device.)
“Start unit request failed”
The SCSI card BIOS was unable to send a Start Unit Command to
the device. Verify all cables are properly connected. If the error still
occurs, the SCSI device may be defective.
“Time-out failure during...”
An unexpected time-out occurred.
1
Verify that the SCSI bus is properly terminated.
2
Verify that all cables are properly connected.
Try disconnecting the SCSI device cables from the SCSI card and
then starting the computer. If the computer successfully restarts, one
of the SCSI devices may be defective.