Asko D5424 User manual 8090770 Asko D5424 EN - Page 25

Troubleshooting

Page 25 highlights

Troubleshooting Problem Possible causes Action The dishes are not clean. The spray arms do not rotate. Remove the arms and clean them. Check that the dishes are not blocking the spray arms. Detergent is too old. Detergent is a Avoid large packages. perishable product. Incorrect detergent dosage. Dose according to water hardness. Far too much or far too little detergent can result in poor dishwashing results. Dishwashing program too weak. Select a higher temperature or a more powerful program. Dishes loaded incorrectly. Do not cover dishes with large bowls or lids. Avoid placing very tall glasses in the corners of the baskets. Glasses and cups have toppled over Load the dishes securely. during the program. The filter is not correctly fitted. Screw the filter firmly into place. See the section Care and maintenance instructions. Spots or films on the dishes. Incorrect rinse aid dosage setting. See the sections Rinse aid and Settings. Too high temperature and/or too much Wash crystal at a low temperature and detergent can cause etching on crys- with a conservative amount of deter- tal. Unfortunately, this cannot be re- gent. Contact the detergent manufac- paired, only prevented. turer. The dishes have a sticky white/blue Rinse aid dosage setting too high. film. Reduce the amount. See the sections Rinse aid and Settings. If you have very soft water, you may want to dilute the rinse aid 50:50 with water. Spots on stainless steel or silver. Some types of food, such as mustard, Rinse off these types of food if not mayonnaise, lemon, vinegar, salt, and starting the dishwasher immediately. dressings, can cause spots on stain- Or why not run the Rinse & Hold pro- less steel if left for too long. gram? All stainless steel can cause spots on Silver and stainless steel items should silver if they come into contact during not come into contact during dishwash- dishwashing. Aluminum can also ing. cause spots on dishes. Spots left after washing. Lipstick and tea can be difficult to wash Use a detergent with a bleaching off. agent. Rattling sound when dishwashing. The dishes are not correctly placed or Check that the dishes are placed se- the spray arms are not rotating. curely. Spin the spray arms to make sure they can rotate. Customer Care Center 25 1-800-898-1879 www.askousa.com

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Action
Possible causes
Problem
Remove the arms and clean them.
The spray arms do not rotate.
The dishes are not clean.
Check that the dishes are not blocking
the spray arms.
Avoid large packages.
Detergent is too old. Detergent is a
perishable product.
Dose according to water hardness. Far
too much or far too little detergent can
result in poor dishwashing results.
Incorrect detergent dosage.
Select a higher temperature or a more
powerful program.
Dishwashing program too weak.
Do not cover dishes with large bowls
or lids. Avoid placing very tall glasses
in the corners of the baskets.
Dishes loaded incorrectly.
Load the dishes securely.
Glasses and cups have toppled over
during the program.
Screw the filter firmly into place. See
the section Care and maintenance in-
structions.
The filter is not correctly fitted.
See the sections Rinse aid and Set-
tings.
Incorrect rinse aid dosage setting.
Spots or films on the dishes.
Wash crystal at a low temperature and
with a conservative amount of deter-
gent. Contact the detergent manufac-
turer.
Too high temperature and/or too much
detergent can cause etching on crys-
tal. Unfortunately, this cannot be re-
paired, only prevented.
Reduce the amount. See the sections
Rinse aid and Settings. If you have
very soft water, you may want to dilute
the rinse aid 50:50 with water.
Rinse aid dosage setting too high.
The dishes have a sticky white/blue
film.
Rinse off these types of food if not
starting the dishwasher immediately.
Or why not run the Rinse & Hold pro-
gram?
Some types of food, such as mustard,
mayonnaise, lemon, vinegar, salt, and
dressings, can cause spots on stain-
less steel if left for too long.
Spots on stainless steel or silver.
Silver and stainless steel items should
not come into contact during dishwash-
ing.
All stainless steel can cause spots on
silver if they come into contact during
dishwashing. Aluminum can also
cause spots on dishes.
Use a detergent with a bleaching
agent.
Lipstick and tea can be difficult to wash
off.
Spots left after washing.
Check that the dishes are placed se-
curely. Spin the spray arms to make
sure they can rotate.
The dishes are not correctly placed or
the spray arms are not rotating.
Rattling sound when dishwashing.
25
Customer Care Center
1-800-898-1879
www.askousa.com
Troubleshooting