Asus BM6820 BM6620_BM6820_BP6320 User's Manual - Page 68

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System Problem Possible Cause Action ENGLISH 68 Too many programs are running. System speed is too slow Computer virus attack Close some of the programs. • U  se an anti-virus software to scan for viruses and repair your computer. •  Reinstall the operating system. • Send  the damaged hard disk drive to ASUS Service Center for servicing. •  Replace with a new hard disk drive. • R  eplace with compatible memory modules. •  Remove the extra memory modules that you have installed, then try again. Move your computer to an area with better air flow. Reinstall the OS and reinstall compatible softwares. Hard disk drive failure The system often hangs or freezes. Memory module problems There is not enough air ventilation for your computer. Incompatible softwares are installed. Chapter 7: Troubleshooting

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Chapter 7: Troubleshooting
ENGLISH
System
Problem
Possible Cause
Action
System speed is
too slow
Too many programs are
running.
Close some of the programs.
Computer virus attack
•
Use an anti-virus software to
scan for viruses and repair your
computer.
•
Reinstall the operating system.
The system often
hangs or freezes.
Hard disk drive failure
•
Send the damaged hard disk
drive to ASUS Service Center for
servicing.
•
Replace with a new hard disk drive.
Memory module problems
•
Replace with compatible memory
modules.
•
Remove the extra memory
modules that you have installed,
then try again.
There is not enough
air ventilation for your
computer.
Move your computer to an area with
better air ²ow.
Incompatible softwares are
installed.
Reinstall the OS and reinstall
compatible softwares.