Asus G11CD ASUS G11CB_G11CD user s manual for English - Page 37

Display, Contact your Internet Service Provider

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ENGLISH Display Problem Possible Cause No display output after turning the computer on (Black screen) The signal cable is not connected to the correct VGA port on your computer. Signal cable problems Action • Connect the signal cable to the correct display port (onboard VGA or discrete VGA port). • If you are using a discrete VGA card, connect the signal cable to the discrete VGA port. Try connecting to another monitor. LAN Problem Possible Cause The LAN cable is not connected. Action Connect the LAN cable to your computer. LAN cable problems Ensure the LAN LED is on. If not, try another LAN cable. If it still does not work, contact the ASUS service center. Cannot access the Internet Your computer is not properly connected to a router or hub. Network settings Problems caused by the antivirus software Driver problems Ensure that your computer is properly connected to a router or hub. Contact your Internet Service Provider (ISP) for the correct LAN settings. Close the anti-virus software. Reinstall the LAN driver ASUS G11CB / G11CD 37

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ASUS G11CB / G11CD
37
ENGLISH
Display
Problem
Possible Cause
Action
No display output
after turning the
computer on
(Black screen)
The signal cable is not
connected to the correct
VGA port on your computer.
• Connect the signal cable to the correct
display port (onboard VGA or discrete
VGA port).
• If you are using a discrete VGA card,
connect the signal cable to the discrete
VGA port.
Signal cable problems
Try connecting to another monitor.
LAN
Problem
Possible Cause
Action
Cannot access the
Internet
The LAN cable is not
connected.
Connect the LAN cable to your
computer.
LAN cable problems
Ensure the LAN LED is on. If not, try
another LAN cable. If it still does not
work, contact the ASUS service center.
Your computer is not
properly connected to a
router or hub.
Ensure that your computer is properly
connected to a router or hub.
Network settings
Contact your Internet Service Provider
(ISP) for the correct LAN settings.
Problems caused by the anti-
virus software
Close the anti-virus software.
Driver problems
Reinstall the LAN driver