Asus M51AD M31AD_M51AD User's Manual - Page 37

Troubleshooting, Troubleshooting

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ENGLISH Chapter 5 Troubleshooting Troubleshooting This chapter presents some problems you might encounter and the possible solutions. ? My computer cannot be powered on and the power LED on the front panel does not light up. • Check if your computer is properly connected. • Check if the wall outlet is functioning. • Check if the Power Supply Unit is switched on. Refer to the section Turning your computer ON in Chapter 1. ? My computer hangs. • Do the following to close the programs that are not responding: 1. Simultaneously press + + keys on the keyboard, then click Task Manager. 2. Do the following based on the operating system: On Windows® 7: a) Click Applications tab. b) Select the program that is not responding, then click End Task. On Windows® 8.1: Under Task Manager in the Processes tab, select the program that is not responding, then click End Task. • If the keyboard is not responding, press and hold the Power button on the top of your chassis until the computer shuts down. Then press the Power button to turn it on. ? I cannot connect to a wireless network using the ASUS WLAN Card (on selected models only)? • Ensure that you enter the correct network security key for the wireless network you want to connect to. • Connect the external antennas (optional) to the antenna connectors on the ASUS WLAN Card and place the antennas on the top of your computer chassis for the best wireless performance. ASUS M31AD and M51AD 37

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ENGLISH
ASUS M31AD and M51AD
37
Chapter 5
Troubleshooting
Troubleshooting
This chapter presents some problems you might encounter and the possible solutions.
?
My computer cannot be powered on and the power LED on the front
panel does not light up.
•
Check if your computer is properly connected.
•
Check if the wall outlet is functioning.
•
Check if the Power Supply Unit is switched on. Refer to the section
Turning
your computer ON
in Chapter 1.
?
My computer hangs.
•
Do the following to close the programs that are not responding:
1.
Simultaneously press <Alt> + <Ctrl> + <Delete> keys on the keyboard,
then click
Task Manager
.
±.
Do the following based on the operating system:
On Windows
®
7:
a) Click
Applications
tab.
b) Select the program that is not responding, then click
End Task
.
On Windows
®
8.1:
Under
Task Manager
in the
Processes
tab, select the program that is
not responding, then click
End Task
.
•
If the keyboard is not responding, press and hold the Power button on the top
of your chassis until the computer shuts down. Then press the Power button
to turn it on.
?
I cannot connect to a wireless network using the ASUS WLAN Card
(on selected models only)?
•
Ensure that you enter the correct network security key for the wireless network
you want to connect to.
•
Connect the external antennas (optional) to the antenna connectors on the
ASUS WLAN Card and place the antennas on the top of your computer
chassis for the best wireless performance.