Asus M51AD M31AD_M51AD User's Manual - Page 42

Display, Contact your Internet Service Provider - driver network

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ENGLISH Display Problem No display output after turning the computer on (Black screen) Possible Cause The signal cable is not connected to the correct VGA port on your computer. Signal cable problems Action • Connect the signal cable to the correct display port (onboard VGA or discrete VGA port). • If you are using a discrete VGA card, connect the signal cable to the discrete VGA port. Try connecting to another monitor. LAN Problem Possible Cause The LAN cable is not connected. LAN cable problems Cannot access the Internet Your computer is not properly connected to a router or hub. Network settings Problems caused by the anti-virus software Driver problems Action Connect the LAN cable to your computer. Ensure the LAN LED is on. If not, try another LAN cable. If it still does not work, contact the ASUS service center. Ensure that your computer is properly connected to a router or hub. Contact your Internet Service Provider (ISP) for the correct LAN settings. Close the anti-virus software. Reinstall the LAN driver 42 Chapter 5: Troubleshooting

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Chapter 5: Troubleshooting
ENGLISH
Display
Problem
Possible Cause
Action
No display
output after
turning the
computer on
(Black screen)
The signal cable is
not connected to the
correct VGA port on your
computer.
Connect the signal cable to the
correct display port (onboard VGA or
discrete VGA port).
If you are using a discrete VGA
card, connect the signal cable to the
discrete VGA port.
Signal cable problems
Try connecting to another monitor.
LAN
Problem
Possible Cause
Action
Cannot access
the Internet
The LAN cable is not
connected.
Connect the LAN cable to your
computer.
LAN cable problems
Ensure the LAN LED is on. If not,
try another LAN cable. If it still does
not work, contact the ASUS service
center.
Your computer is not
properly connected to a
router or hub.
Ensure that your computer is properly
connected to a router or hub.
Network settings
Contact your Internet Service Provider
(ISP) for the correct LAN settings.
Problems caused by the
anti-virus software
Close the anti-virus software.
Driver problems
Reinstall the LAN driver