Asus M51AD M31AD_M51AD User's Manual - Page 43

ENGLISH Audio Problem No Audio Possible Cause Speaker or headphone is connected to the wrong port. Speaker or headphone does not work. The front and back audio ports do not work. Driver problems Action • R efer to your computer's user manual for the correct port. • Disconnect and reconnect the speaker to your computer. Try using another speaker or headphone. Try both the front and back audio ports. If one port failed, check if the port is set to multi-channel. Reinstall the audio driver System Problem System speed is too slow The system often hangs or freezes. Possible Cause Too many programs are running. Computer virus attack Hard disk drive failure Memory module problems There is not enough air ventilation for your computer. Incompatible softwares are installed. Action Close some of the programs. • Use an anti-virus software to scan for viruses and repair your computer. • Reinstall the operating system. • S end the damaged hard disk drive to ASUS Service Center for servicing. • Replace with a new hard disk drive. • Replace with compatible memory modules. • Remove the extra memory modules that you have installed, then try again. • Contact the ASUS Service Center for assistance. Move your computer to an area with better air flow. Reinstall the OS and reinstall compatible softwares. ASUS M31AD and M51AD 43