Asus MG24UQ MG24UQ Series User Guide for English Edition - Page 27

General Instruction

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Cannot select 3840x2160@60Hz • Check the DP version of your graphics card. for DP (a) If it is DP 1.1, 3840x2160@60Hz output is not available to your card. Change to a DP 1.2 card. (b) If it is DP 1.2, set DisplayPort Stream to DP 1.2. PC is on, but DP cannot display anything • Check if your PC is in hibernation. Press any key on the keyboard or click the mouse • Remove and insert the DP signal cable on the PC and display to see if the cable clicks. • Press the power button on the display to see if it is on. • If the card is DP 1.1, press the Source button and select Switch to DP 1.1. 3-12 Chapter 3: General Instruction

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3-12
Chapter 3: General Instruction
Cannot select 3840x2160@60Hz
for DP
•
Check the DP version of your graphics card.
(a) If it is DP 1.1, 3840x2160@60Hz output is not
available to your card. Change to a DP 1.2 card.
(b) If it is DP 1.2, set DisplayPort Stream to DP
1.2.
PC is on, but DP cannot display
anything
•
Check if your PC is in hibernation. Press any key
on the keyboard or click the mouse
•
Remove and insert the DP signal cable on the PC
and display to see if the cable clicks.
•
Press the power button on the display to see if it
is on.
•
If the card is DP 1.1, press the Source button and
select Switch to DP 1.1.