Asus ProArt Display PA27AC PA27A Series User Guide - Page 31

Accessories Compliance and Standards HDMI cable, DisplayPort cable, Thunderbolt cable, Power cord, USB cable, Quick start guide, Warranty card, Support CD, Cable clip, Color Calibration Testing Report, Input/Output port cover, Color Calibrator (only for PA27AC-K) Energy Star**, UL/cUL, CB, CE, EuP, FCC, CCC, BSMI, CU, VCCI, TCO 7.0, J-MOSS, RoHS, WEEE, PSE, KCC, ICES-3, ErP, CEL, ISO 9241-307, UkrSEPRO, RCM, MEPS, PC Recycle, KC, e-Standby, TUV Flicker Free, TUV Low Blue Light, Windows 7, 8.1 and 10 WHQL, Mac Compliance*** *Specifications are subject to change without notice. **measuring a screen brightness of 200 nits without audio/USB/Card reader connection. ***Requires Mac OS 10.10.x, 10.11.x, 10.12.x. 3.3 Troubleshooting (FAQ) Problem Possible Solution Power LED is not ON • Press the button to check if the monitor is in the ON mode. • Check if the power cord is properly connected to the monitor and the power outlet. • Check if the power switch is ON. The power LED lights amber and there is no screen image • Check if the monitor and the computer are in the ON mode. • Make sure the signal cable is properly connected the monitor and the computer. • Inspect the signal cable and make sure none of the pins are bent. • Connect the computer with another available monitor to check if the computer is properly working. Screen image is too light or dark • Adjust the Contrast and Brightness settings via OSD. Screen image bounces or a wave pattern is • Make sure the signal cable is properly present in the image connected to the monitor and the computer. • Move electrical devices that may cause electrical interference. Screen image has color defects (white does • Inspect the signal cable and make sure not look white) that none of the pins are bent. • Perform All Reset via OSD. • Adjust the R/G/B color settings or select the Color Temperature via OSD. ASUS PA27A Series LCD Monitor 3-11