Asus TX97-XV User Manual - Page 95

Diagnostics, Troubleshooting, System Lockup

Get Asus TX97-XV PDF manuals and user guides View all Asus TX97-XV manuals
Add to My Manuals
Save this manual to your list of manuals

Page 95 highlights

A. Troubleshooting (Diagnostics) A. Troubleshooting Diagnostics All installed graphics modes in the mach64 accelerator can be viewed and tested, by running the INSTALL program from the DOS prompt, or by running a diagnostics program called M64DIAG.EXE. Do not run it in a windowed or full-screen DOS box. In the INSTALL program, select Test Graphics Adapter from the Diagnostics... option of the Main Menu. The Test Graphics Adapter menu has the following options: • VGA Tests ... • Accelerator Tests ... Any time you suspect there is a problem, especially during installation, run the above tests. The information provided in this appendix will enable you to solve most problems. Troubleshooting Because a typical computer system consists of many different parts, difficulties may arise from a combination of items, from software or hardware installation, to monitor compatibility. Listed below are several checks you can make to help determine what the problem is. System Lockup • If you are using a memory manager such as QEMM or 386MAX you need to modify the command line in the CONFIG.SYS file so that the address of the graphics device video BIOS, C000 - C7FF, is excluded. For example, add "EXCLUDE = C000 - C7FF" to the command line. • Remove all unnecessary boards. • Disable shadow RAM. • Ensure that the board is seated correctly and that the device has been installed using the proper utilities. • Try the device in a different system and reset to factory defaults using the INSTALL program. If the device works in another system, the problem is likely due to incorrect configuration. ASUS TX97-XV User's Manual 99

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
99
ASUS TX97-XV User's Manual
Diagnostics
All installed graphics modes in the mach64 accelerator can be viewed and tested,
by running the INSTALL program from the DOS prompt, or by running a diagnos-
tics program called M64DIAG.EXE. Do not run it in a windowed or full-screen
DOS box.
In the INSTALL program, select Test Graphics Adapter from the Diagnostics...
option of the Main Menu. The Test Graphics Adapter menu has the following op-
tions:
•
VGA Tests ...
•
Accelerator Tests ...
Any time you suspect there is a problem, especially during installation, run the
above tests. The information provided in this appendix will enable you to solve
most problems.
Troubleshooting
Because a typical computer system consists of many different parts, difficulties
may arise from a combination of items, from software or hardware installation, to
monitor compatibility. Listed below are several checks you can make to help deter-
mine what the problem is.
System Lockup
•
If you are using a memory manager such as QEMM or 386MAX you need to
modify the command line in the CONFIG.SYS file so that the address of the
graphics device video BIOS, C000 - C7FF, is excluded. For example, add
"EXCLUDE = C000 - C7FF" to the command line.
•
Remove all unnecessary boards.
•
Disable shadow RAM.
•
Ensure that the board is seated correctly and that the device has been installed
using the proper utilities.
•
Try the device in a different system and reset to factory defaults using the
INSTALL program. If the device works in another system, the problem is
likely due to incorrect configuration.
A. Troubleshooting
(Diagnostics)
A. Troubleshooting