Audiovox PW101 User Guide - Page 4

The Connected Equipment Guarantee is Null and Void If: • The power conditioner and/or the damaged equipment in use during the Occurrence is not provided to Audiovox for inspection upon Audiovox's request. • Audiovox determines that the power conditioner has been improperly installed, altered in any way, tampered with, and that the damage did not result from the Occurrence or that no Occurrence in fact took place. • The damaged equipment is covered by a manufacturer's warranty, service contract, or insurance. The coverage under the Connected Equipment Guarantee is secondary to any applicable warranties, service contracts, and all other insurance. • Audiovox determines the connected equipment was not used under normal operating conditions or in accordance with labels and instructions. The power conditioner must be connected directly to the power source and must not be "daisy-chained" together in serial fashion with other powerstrips, UPS, or other surge protectors or power cords. • The Occurrence is due to low voltage disturbances (i.e. brown out or sags). • Audiovox is not permitted to promptly inspect the site where damage occurred. Filing a Claim To receive service under this Guarantee, you must be the original purchaser/user of the product in question. All damage claims must be made with 15 days from the date of the Occurrence and must be accompanied by a receipt for the damaged equipment or the Connected Equipment Guarantee is void. To File a Claim: 1. Contact Audiovox at 1-800-645-4994 (United States) or 1-800-323-4815 (Canada) within 15 days of the Occurrence. Provide the following information: a. Part number of power conditioner. b. The equipment that was connected to the power conditioner at the time of the Occurrence. c. The equipment that was damaged during the Occurrence and the extent of the damage. d. The date of the Occurrence. e. Where you purchased the power conditioner. f. When you purchased the power conditioner. g. Copy of the original receipts (for the product and connected equipment). 2. Your Audiovox customer service representative will instruct you on how to forward your equipment and power conditioner which were in use during the Occurrence, your receipts, and how to proceed with your claim. What the Guarantee Does NOT Cover • Loss of software, media, stored information, or data of any kind. • Loss of business profits, business interruption, or downtime. ") • Damage associated with sustained over-voltages, vandalism, theft, normal wear and tear, obsolescence, abuse, misuse, non-authorized alteration or catastrophic events. t • Incidental, indirect, special, or consequential damages arising out of the use of this power conditioner, including without limitation all freight, mileage, travel time, and insurance charges associated with coverage claims. • Product purchased, serviced, or used outside the United States or Canada. t If you purchased your product outside the United States or Canada, the Connected Equipment Guarantee does not apply. d ©2007 AEC, 150 Marcus Blvd. Hauppauge, NY 11788 g PW100/101_NA_IB_02