Avanti IM4520G-IS Instruction Manual - Page 11

PROBLEMS WITH YOUR ICE MAKER? You can solve many common ice maker problems easily, saving you the cost of a possible service call. Try the suggestions below to see if you can solve the problem before calling the servicer. Problem The compressor works abnormally with a buzzing Noise. Add Water indicator Light is on. Ice full indicator light is on. Indicator lights are off. The ice made is too large and with pieces sticking together. Conditions for ice making cycle are right but no ice is made. Ice Jam Indicator light turns on when first plugged in. Ice Full (Amber) and Add Water (Amber) indicator lights are on. TROUBLESHOOTING GUIDE Possible Cause Suggested Solutions The voltage is lower than Stop the ice maker and do not restart recommended. until the voltage is normal. There is not enough water in the reservoir. Ice storage cabinet is full to the top. Blown fuse/ no power/blown breaker The water temperature in the storage tray or ambient is too low. Refrigerant leaks/ sealed system is blocked. Press the ON/OFF button, fill with water, and press the power button again to restart. Remove some of the ice. Replace fuse / turn power on. Stop the machine and reset the ice making cycle. Restart the machine after turning it off. Contact customer service. Motor or Control Panel issue. Possible cooling system issue. Press the ON/OFF button and unplug the unit to reset the system. If the problem persists contact customer service. Press the ON/OFF button and unplug the unit to allow the system to reset. Wait approximately 10 minutes before connecting the unit and restarting the ice making process. If the problem persists, contact customer service. Service For Your Ice Maker We are proud of our customer service organization and the network of professional service technicians that provide service on your Avanti ice maker. With the purchase of your Avanti ice maker, you can be confident that if you ever need additional information or assistance, the Avanti Products Customer Service team will be here for you. Just call us toll-free. Product information 800-323-5029 Part orders 800-220-5570 In-home repair service 800-220-5570 Avanti Products Customer Services Whatever your questions are about our products, help is available. You may order parts and accessories that will be delivered directly to your home, by personal check, money order, master card, or visa. An Avanti Products authorized service center will provide expert repair service, scheduled at a time that is convenient for you. Our trained servicers know your ice maker inside and out. 11