Binatone Solo Combo 15 User Guide - Page 34

Troubleshooting

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32 8 Stop message playback. 9 Turn off the answering machine. tWhen you have finished listening to your messages, simply hang up the phone to end. Note: If your answering machine is off but Remote Access is activated, the answering machine will answer your call after 14 rings and play the "ANSWER ONLY" outgoing message, so that you can access it remotely. If you enter an incorrect Remote Access Code, you will hear a triple-beep error tone, and you will need to enter the code again. If you enter the wrong Remote Code twice consecutively, the call will end automatically. 17 TROUBLESHOOTING 17.1 ALWAYS check that: tYou have followed all the steps listed in the user guide to install and set up your telephone. tAll connectors are securely inserted into their sockets. tMains power for the base unit is switched on at the socket. tThe handset's batteries are correctly and securely installed and are sufficiently charged. 17.2 Everyday use "I cannot make or answer calls" tIf the handset's display is blank, it may have been switched off. Press and hold to switch it back on. tCheck that the corded base unit's mains power adapter is plugged in and power is switched on. The corded base unit needs mains power for normal operation of both the corded and cordless parts of the phone. tMake sure that you are using the telephone line cable supplied with your phone. Other telephone line cables might not work. tMove the cordless handset closer to the corded base unit. tCheck the Battery Level symbol on the cordless handset display. If it is low, put the cordless handset back on a charging pod to recharge the batteries. tSwitch off the power at the mains socket, wait for a short while and then switch it back on. This may solve the problem. "I cannot make calls" tIf the cordless handset display shows "KEYS LOCKED", press and hold unlock the keypad before you make a call with the cordless handset. on the handset to tIf the base display shows the locked icon , press and hold * on the base to unlock the base keypad before you make a call with the base. tOnly one handset (or the base unit) can be connected to an external line at a time. You cannot make calls if the base is already being used by either the answering machine or another handset.

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32
8
Stop message playback.
9
Turn off the answering machine.
When you have finished listening to your messages, simply hang up the phone to end.
Note:
If your answering machine is off but Remote Access is activated, the answering machine will answer
your call after 14 rings and play the
“ANSWER ONLY”
outgoing message, so that you can access it
remotely.
If you enter an incorrect Remote Access Code, you will hear a triple-beep error tone, and you will
need to enter the code again. If you enter the wrong Remote Code twice consecutively, the call will
end automatically.
17
TROUBLESHOOTING
17.1
ALWAYS check that:
You have followed all the steps listed in the user guide to install and set up your telephone.
All connectors are securely inserted into their sockets.
Mains power for the base unit is switched on at the socket.
The handset’s batteries are correctly and securely installed and are sufficiently charged.
17.2
Everyday use
“I cannot make or answer calls”
If the handset’s display is blank, it may have been switched off. Press and hold
to switch it back on.
Check that the corded base unit’s mains power adapter is plugged in and power is switched on. The
corded base unit needs mains power for normal operation of both the corded and cordless parts
of the phone.
Make sure that you are using the telephone line cable supplied with your phone. Other telephone
line cables might not work.
Move the cordless handset closer to the corded base unit.
Check the Battery Level symbol on the cordless handset display. If it is low, put the cordless handset
back on a charging pod to recharge the batteries.
Switch off the power at the mains socket, wait for a short while and then switch it back on. This may
solve the problem.
“I cannot make calls”
If the cordless handset display shows
“KEYS LOCKED“
, press and hold
on the handset to
unlock the keypad before you make a call with the cordless handset.
If the base display shows the locked icon
, press and hold * on the base to unlock the base
keypad before you make a call with the base.
Only one handset (or the base unit) can be connected to an external line at a time. You cannot make
calls if the base is already being used by either the answering machine or another handset.