Binatone Solo Combo 15 User Guide - Page 35

The caller may have withheld their number by dialling 141. Or they may be calling from a network

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33 "When I press on the keys, nothing happens" tMake sure that the batteries are fitted in your cordless handset. If the Battery Level symbol on the display shows 'low', put your handset back on a charging pod to charge. UK "When I key in a number, it appears on the display, but I cannot make an external call" tTry a different position for the base unit - somewhere higher if possible, or further away from other electrical equipment. "The phone does not ring" tCheck that the base unit's mains power adapter is plugged in and power is switched on. tThe base unit needs mains power for normal operation of both the corded and cordless parts of the phone. tMake sure that you are using the telephone line cable that was supplied with your phone. tMake sure that the ringer volume settings are not set to off. Increase the ringer volume settings. "My call was cut off when I went out of range. Now I can't use my handset." tMove the cordless handset closer to the base unit before you try to make a call again. "There is interference and noise on the line" tMove the cordless handset closer to the base unit, or to a different position. tTry moving the base unit away from other electrical equipment, such as a television or a computer. tYou'll get the best reception if you place the base unit as high as possible. For example, in a two- floor building, the first-floor landing is an ideal place. "I hear 'beeps' from my handset while I'm on a call" tYou may be moving out of range of the base unit. Move closer or your call may be cut off. tCheck the Battery Level symbol on the display. If it's low, recharge the batteries. "The Caller Display feature isn't working" tYou need to subscribe to the Caller Line Identification service from your network service provider. tThe caller may have withheld their number by dialling 141. Or they may be calling from a network that does not transmit the caller's number (e.g. if they are making international calls.) "When I try to make a call, I hear busy tone" tBecause it is a multi-handset system, check whether another handset is already on a call. "The volume in the earpiece is low when I'm on a call" tMake sure you're holding the earpiece correctly over your ear. tAdjust the volume using on a cordless handset, or + on the base for the corded handset. "I cannot store a phonebook entry" tThe maximum number of 100 phonebook entries on a cordless handset, or 30 on the base, has been reached. You must delete existing entries to make space for new ones. 17.3 Intercom and transfer "I can't transfer a call" tMake sure that the other handset is in range of the base unit.

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33
UK
“When I press on the keys, nothing happens”
Make sure that the batteries are fitted in your cordless handset. If the Battery Level symbol on the
display shows ‘low’, put your handset back on a charging pod to charge.
“When I key in a number, it appears on the display, but I cannot make an external call”
Try a different position for the base unit – somewhere higher if possible, or further away from other
electrical equipment.
“The phone does not ring”
Check that the base unit’s mains power adapter is plugged in and power is switched on.
The base unit needs mains power for normal operation of both the corded and cordless parts of
the phone.
Make sure that you are using the telephone line cable that was supplied with your phone.
Make sure that the ringer volume settings are not set to off. Increase the ringer volume settings.
“My call was cut off when I went out of range. Now I can’t use my handset.”
Move the cordless handset closer to the base unit before you try to make a call again.
“There is interference and noise on the line”
Move the cordless handset closer to the base unit, or to a different position.
Try moving the base unit away from other electrical equipment, such as a television or a computer.
You’ll get the best reception if you place the base unit as high as possible. For example, in a two-
floor building, the first-floor landing is an ideal place.
“I hear ‘beeps’ from my handset while I’m on a call”
You may be moving out of range of the base unit. Move closer or your call may be cut off.
Check the Battery Level symbol on the display. If it’s low, recharge the batteries.
“The Caller Display feature isn’t working”
You need to subscribe to the Caller Line Identification service from your network service provider.
The caller may have withheld their number by dialling 141. Or they may be calling from a network
that does not transmit the caller’s number (e.g. if they are making international calls.)
“When I try to make a call, I hear busy tone”
Because it is a multi-handset system, check whether another handset is already on a call.
“The volume in the earpiece is low when I’m on a call”
Make sure you’re holding the earpiece correctly over your ear.
Adjust the volume using
on a cordless handset, or + on the base for the corded handset.
“I cannot store a phonebook entry”
The maximum number of 100 phonebook entries on a cordless handset, or 30 on the base, has been
reached. You must delete existing entries to make space for new ones.
17.3
Intercom and transfer
“I can’t transfer a call”
Make sure that the other handset is in range of the base unit.