Bissell BISSELL Healthy Home Vacuum User Guide - English - Page 13

Maintenance and care Clearing clogs continued 1 If suction is normal at the hose, follow these steps to check for and clear the clog for floor cleaning: 1. Check diverter area at back of machine for diverter position and clogs. When the hose wand is inserted in the base, the diverter should be to the left. If a clog is visible near the diverter, the plastic cover may be removed to clear the clog by removing the 3 screws. 2. Check the foot hose for clogs (1). If you are not able to tell from the outside if a clog is present, remove the bottom 3 screws from the diverter cover to loosen and straighten the foot hose (2). Remove any clogs found and fully reassemble the cleaner before attempting to check suction again or using the cleaner. Thermal motor protection An internal thermal protector has been designed into your cleaner to protect it from overheating. When the thermal protector activates, the main vacuum motor will stop operating. If this happens, proceed as follows. 1. Turn the cleaner OFF and unplug from electrical outlet. 2. Check the cleaner for the source of overheating problem (i.e. full dirt cup, dirty filters or clog). 3. Fix the problem by following the steps in the maintenance section of the user guide. 4. When the motor cools for approximately 30 minutes, the thermal protector automatically resets and cleaning may continue. If the cleaner will not turn on or the thermal protector continues to activate, your cleaner may need servicing. Call BISSELL Consumer Services or visit the website to locate an authorized Service Center. Note: The thermal protector controls the main vacuum motor only, not the brush motor. If the thermal protector activates, the brush will continue to operate normally; however, there will be no suction. www.bissell.com Diverter Foot Hose 2 800.237.7691 13