Bissell OptiClean™ Multi Cyclonic Pet User Guide - Page 16

Troubleshooting Vacuum cleaner won't turn on Possible causes WARNING: To reduce the risk of electric shock, turn power OFF and disconnect polarized plug from electrical outlet before performing Rmeaminetednieasnce or troubleshooting. 1. Power cord not plugged in 1. Check electrical plug 2. Blown fuse/tripped breaker in home 2. Check/replace fuse or reset breaker 3. Damaged power cord 3. Unplug, check for damage, have cord replaced at an authorized service center if necessary 4. Thermal protector activated 4. Allow cleaner to cool for 30 minutes, see page 12 Vacuum cleaner and tools won't pick up dirt Possible causes Remedies 1. Incorrect height adjustment 2. Hose not attached to suction opening 3. Twist 'n Snap hose not securely attached 4. Crack or hole in hose 5. Broken or worn drive belt 6. Rotating floor brush bristles worn 7. Rotating floor brush jammed 8. Clog in vacuum 9. Dirt container full 10. Dirt container not installed properly 11. Filters are dirty 12. TurboBrush® Tool is clogged or debris is wrapped 1. Adjust powerfoot to correct height 2. Firmly push hose wand into hose wand base 3. Make sure Twist 'n Snap hose is snapped into locked position 4. Check hose and replace if needed 5. Replace drive belt, see page 14 6. Replace brush, see page 13 7. Remove brush and clean debris from brush ends 8. Clear clogs, see page 11 9. Empty dirt container 10. Position correctly and lock in place 11. Check pre-motor and post-motor filters, see page10 12. See page 15 for Maintaining TurboBrush® Tool Brush not rotating Possible causes Remedies 1. Brush switch turned to "Off" 1. Make sure brush switch is in "On" position 2. Vacuum is in upright position 2. Recline vacuum to operate brush 3. Brush is jammed 3. Remove obstruction or debris, see page 13, unplug cleaner to reset brush, see page 13 4. Brush needs to be reset 4. Unplug cleaner to reset brush, see page 14 16 www.bissell.com 800.237.7691