Bissell Pet Hair Eraser Lithium Ion Cordless Pet Hand Vacuum 2390 User Guide - Page 11

Page 11 highlights

Troubleshooting WARNING To reduce the risk of electric shock, turn power switch off and disconnect plug from electrical outlet before performing maintenance or troubleshooting checks. Problem Possible causes Vacuum won't Battery is fully discharged turn on Vacuum cleaner has low suction Dirt container is full Dirt container is not installed properly Filters need cleaning Filters need replacing Battery needs charging Clog in tool Visible dirt Dirt container is full of debris escaping from Filter is missing or installed vacuum incorrectly Machine is in the ON position Hand vacuum won't charge Not the correct charger Remedies Charge battery. Follow charging battery instructions on page 5. Empty dirt container. Position container correctly and snap firmly into place. Follow filter instructions on page 9 Visit www.bissell.com or call 1-800237-7691 to order replacement filters. Charge battery. Follow charging battery instructions on page 5. Remove tool and remove any debris or hair in either opening of the tool. Empty dirt container. Check filter for correct installation. Set the hand vacuum in the OFF position. Use only the charger that comes with the machine. Correct charger model # is listed on the white warning label on the hand vac. Please do not return this product to the store. Other maintenance or service not included in the manual should be performed by an authorized service representative. For any questions or concerns, BISSELL is happy to be of service. Contact us directly at 1-800-237-7691. www.BISSELL.com 11

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11
Troubleshooting
WARNING
To reduce the risk of electric shock, turn power switch off and disconnect plug from
electrical outlet before performing maintenance or troubleshooting checks.
Problem
Possible causes
Remedies
Vacuum won’t
turn on
Battery is fully discharged
Charge battery. Follow charging
battery instructions on page 5.
Vacuum
cleaner has
low suction
Dirt container is full
Empty dirt container.
Dirt container is not installed
properly
Position container correctly and
snap firmly into place.
Filters need cleaning
Follow filter instructions on page 9
Filters need replacing
Visit www.bissell.com or call 1-800-
237-7691 to order replacement filters.
Battery needs charging
Charge battery. Follow charging
battery instructions on page 5.
Clog in tool
Remove tool and remove any debris
or hair in either opening of the tool.
Visible dirt
escaping from
vacuum
Dirt container is full of debris
Empty dirt container.
Filter is missing or installed
incorrectly
Check filter for correct installation.
Hand vacuum
won’t charge
Machine is in the ON position
Set the hand vacuum in the OFF
position.
Not the correct charger
Use only the charger that comes with
the machine. Correct charger model
# is listed on the white warning label
on the hand vac.
Please do not return this product to the store.
Other maintenance or service not included in the manual should be
performed by an authorized service representative.
For any questions or concerns, BISSELL is happy to be of service.
Contact us directly at 1-800-237-7691.