Blackberry 9630 User Guide - Page 104
Troubleshooting: Attachments, A skipped content bar appears in a document
UPC - 097738562511
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User Guide Files and attachments • To search for text in a file or an attachment, press F. • To move to the last cursor position after closing and reopening a file or an attachment, press G. In a spreadsheet • To move to a specific cell, press G. • To view the content of a cell, press the Space key. • To switch worksheets, press V. Highlight a worksheet. Press the Enter key. • To view columns or rows that are hidden by default, press H. To hide these columns or rows again, press H again. In a presentation • To switch presentation views, press M. • To move to the next slide when viewing a presentation in slide view, press N. • To move to the previous slide when viewing a presentation in slide view, press P. • To move to the last cursor position after closing and reopening a presentation that you were viewing in text view or in text and slide view, press G. Troubleshooting: Attachments A skipped content bar appears in a document More content is available for you to download to your BlackBerry® device. 1. To download the content, click the skipped content bar. 2. Click More. A message or attachment does not appear or is truncated Try performing the following actions: • Wait for a short period of time. Your BlackBerry® device receives long messages and attachments in sections. • If "More available" appears at the end of the message or attachment, press the Menu key. Click More or More All. • If you are downloading an attachment, cancel the download and wait for a short period of time. Try downloading the attachment again. A question mark appears on a slide A question mark appears on a slide if your BlackBerry® device has not downloaded the slide. To download the slide, highlight the slide. Press the Menu key. Click Retrieve. 102