Blackberry 9630 User Guide - Page 146
Troubleshooting: Browser, I receive a prompt to switch browsers when streaming a song or video
UPC - 097738562511
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User Guide Browser Troubleshooting: Browser No browser is available on my device Depending on your wireless service plan, this feature might not be supported. Verify that your BlackBerry® device is connected to the wireless network. I cannot set up automatic synchronization for bookmarks If encryption for data in the device memory is turned on, you cannot set up automatic synchronization for bookmarks. Related topics Turn on encryption, 119 I cannot play a song or video on a web page Your BlackBerry® device might not support the size or file format of the song or video file. I receive a prompt to switch browsers when streaming a song or video If you receive a prompt to switch browsers, you cannot stream songs or videos with the browser configuration that you are using. If you switch to the WAP Browser, extra fees might apply. For more information, contact your wireless service provider or administrator. To stop receiving this prompt, in the browser options, click General Properties. Clear the Prompt Before Switching to WAP for streaming media check box. 144