Bosch TAS4511UC Instructions for Use - Page 17

Troubleshooting

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EN 15 Troubleshooting The following table provides solutions for problems and glitches that may arise as you use your TASSIMO machine. If you do not ind a solution for your speciic problem, or the problem persists after troubleshooting please contact TASSIMO Customer Service at 1-877-TDISCS1 (1-877-834-7271). ! Note: If piercing unit is missing, it may be purchased from TASSIMO or Bosch Customer Service Department at 1-877-TDISCS1 or only in the USA on www.tassimo.com. Problem Appliance not working; no symbols light up. Machine brews but no drink dispensed. O Automatic mode not working, appliance remains in stand-by mode. O Automatic mode skipped, appliance goes straight to N Manual mode. Possible cause There is no power supply. The water tank was removed during the brewing process or there is air in the system. The loat in the water tank is stuck. No T DISC inserted. The barcode could not be detected. The barcode could not be detected. Solution Check that the appliance is properly plugged into the power supply. Replace the water tank in the appropriate position in your TASSIMO machine. Start a cleaning process with the Service T DISC. Clean the water tank and ensure the loat can move. Check if T DISC has been inserted. Clean the bar code reading window and try again or smooth the barcode on the T DISC out with your thumb. Use another T DISC. If problems persist contact TASSIMO Customer Service Department at 1-877TDISCS1. Clean the bar code reading window. Use another T DISC. You can still prepare the drink by holding down the start/stop button. More Customer Service information is available online at www.tassimo.com 7/2009 TAS45 USA 090724.indd 15 24.07.2009 11:23:05

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15
7/2009
EN
Troubleshooting
The following table provides solutions for problems and
glitches that may arise as you use your TASSIMO machine.
±f you do not ind a solutIon for your specIic problem, or the
problem persists after troubleshooting please contact
TASSIMO
Customer Service at 1-877-TDISCS1 (1-877-834-7271)
.
!
Note:
If piercing unit is missing,
it may be purchased from TASSIMO
or Bosch Customer Service Department
at 1-877-TDISCS1 or only in the USA on www.tassimo.com.
Problem
Possible cause
Solution
ApplIance not workIng;
no symbols light up.
There is no power supply.
Check that the applIance Is
properly plugged into the
power supply.
Machine brews but no
drInk dIspensed.
The water tank was removed
during the brewing process or
there is air in the system.
Replace the water tank In the
appropriate position in your
TASSIMO machine. Start a
cleaning process with the
Service T DISC.
The ²oat In the water tank Is
stuck.
Clean the water tank and
ensure the ²oat can move.
O
Automatic mode
not workIng, applIance
remains in stand-by
mode.
No T DISC inserted.
Check If T D±SC has been
inserted.
The barcode could not be
detected.
Clean the bar code reading
window and try again or
smooth the barcode on the
T DISC out with your thumb.
Use another T DISC.
If problems persist contact
TASSIMO Customer Service
Department at 1-877-
TDISCS1.
O
Automatic mode
skIpped, applIance
goes straight to
N
Manual mode.
The barcode could not be
detected.
Clean the bar code reading
window.
Use another T DISC.
You can stIll prepare the drInk
by holding down the start /stop
button.
More Customer Service information is available online at www.tassimo.com
TAS45 USA 090724.indd
15
24.07.2009
11:23:05