Bose 43478 User Manual - Page 57

REFERENCE English Español Français REFERENCE Troubleshooting Problem What to do System doesn't do anything • Make sure the AC power cord is inserted securely into the power supply. • Make sure the power supply DC output cord is inserted securely into the VS-2. • Make sure the VS-2 cable securely connected between the VS-2 and the media center. • Make sure the Acoustimass® module and the power supply are fully plugged into operating AC wall outlets. • Be sure to press a source button (CD/DVD, AM/FM, etc.) on the LIFESTYLE® remote control. • Unplug the power supply for 60 seconds, then reconnect it. This allows the unit to reset itself after a power surge or power interruption. No sound • Increase the volume. • Check to see if MUTE is lit on the display. If it is, press the Mute button on the remote con- trol to unmute the sound. • Check the connections for any external components. Make sure that you have pressed the correct remote button for the source you want to hear. • For CD or DVD play, be sure the disc is placed correctly, label-side up, in the disc tray. • Connect the FM and AM antennas. • Make sure that the power switch on the Acoustimass module is set to ON (I). • Make sure that the audio input cable: - Connector is firmly seated in the media center Main Speaker jack. - Multi-pin connector at the other end is firmly seated in the Acoustimass module AUDIO INPUT jack. • Check connections between the cube speakers and the module. • Turn off the media center for 60 seconds, then on again, to restore communication between the media center and the speakers. • Make sure that the power switch on the Acoustimass module is set to ON (I). Sound is marred by a • Contact Bose® Customer Service to determine if and how other electrical components in loud hum or buzz, which the room may be creating unwanted signals, and the possible remedies. may be electrical in nature (not harmonic) No sound from center speaker • Make sure the center speaker cable is connected at both ends. • Select 3- or 5-speaker mode. Too much sound from center speaker • Decrease the Center Channel setting. No sound from surround speakers • Select 5-speaker mode. • Increase the Surround setting for the source being played. • Make sure the video sound source is stereo- and surround-encoded, and the component used (TV, VCR, DVR, etc.) is stereo. Surround speakers are too loud • Decrease the Surround setting for the source being played. • Make sure that the left and right front speakers are connected to the front speaker jacks (blue), and the left and right surround speakers are connected to the surround speaker jacks (orange). Storing tracks of a CD takes much longer than it should • Remove the CD and check for scratches, which may slow the process or make it impossible to store all tracks. • Or, if the CD needs cleaning, refer to "Cleaning discs" on page 55. 57