Bose 43478 User Manual - Page 58

REFERENCE REFERENCE Français Español English Problem What to do LIFESTYLE® remote behaves erratically or it does not work (If this occurs in conjunction with use of a plasma-screen TV, see the problem listed next.) • Check batteries and their polarity (+ and -). • Make sure the VS-2/media center input and output cords are securely connected, uncoiled, and extended to their full length. • Make sure the VS-2 cable between the VS-2 and the media center is securely connected, uncoiled and straightened as much as possible. • If you are using a plasma-screen TV, make sure the media center power source is as far away from the TV as possible. • Move the remote (or the media center) a few feet to avoid an area of "dead spots." • Make sure the remote control and media center house codes match. • Contact Bose® Customer Service for assistance. With a plasma-screen TV turned on, the LIFESTYLE® remote behaves erratically • Momentarily disconnect the video cable (composite, S-video, or component) and see if remote performance improves. • If performance improves, the problem may be remedied by obtaining "ferrite chokes" and placing them on the cable to draw away the interference. To purchase the chokes, contact Bose Customer Service for assistance. System turns on by itself, • Change the house code setting to prevent signals from conflicting with another nearby or behaves erratically LIFESTYLE® system. (See "Changing remote control switch settings" on page 53.) Radio does not work • Make sure antennas are connected properly. • Move AM antenna at least 20 inches (50 cm) from the media center. • Adjust antenna position to improve reception. • Make sure the AM antenna is in an upright position. • Move antennas farther from media center, TV, or other electronic equipment. • Select another station. You may be in an area of weak signal coverage for some stations. The disc does not play A CD or DVD does not play correctly • After pressing the CD/DVD button, wait a few seconds before pressing Play. • Make sure the disc is properly inserted (label side up). • Eject the disc and try loading it again. • The CD may be dirty. See "Cleaning discs" on page 55. • Try another CD. The CD may be defective or not compatible. See "Types of discs you can use with this system" on page 5. • Check the disc for scratches, fingerprints, smears, or dirt. See "Protecting and caring for your system" on page 54. FM sound is distorted • Adjust antenna position to reduce interference. FM sound is noisy in surround mode Sound is distorted • Weak FM stations will produce static in the surround speakers. Select the 2-speaker mode in the Settings menu to minimize noise. See "Stored CDs settings options" on page 45. • Make sure speaker cables are not damaged and the connections are secure. • Reduce the output level from any external components connected to the media center. No sound from TV, CD/DVD, VCR, or AUX • Check the connections. • Make sure that component is turned on. • Refer to the component owner's manual. No video on screen, though the TV audio functions • Check the TV video input selection. Make sure it is correct for the video source. 58