Bose SoundDock Series II Owner's guide - Page 8

TAB 8 TAB 7 TAB 6 TAB 5 TAB 4 TAB 3 TAB 2 English SOUNDDOCK® SERIES II DIGITAL MUSIC SYSTEM Troubleshooting Problem Your iPod/iPhone does not dock properly No sound Your iPod/iPhone does not navigate playlists using the remote What to do • Remove your iPod/iPhone from the dock and check for obstructions on the connectors in the dock and on your iPod/iPhone. Then reseat it in the dock. • Remove your iPod/iPhone from the dock, wait five seconds, then firmly reseat it. You may need to do this a few times. • Increase the volume setting for the system. • Increase the volume on the iPod/iPhone or your second audio device, if it is playing. • Make sure the system is plugged in, your iPod/iPhone or other audio device is turned on, and audio is playing. • Press the Play/stop button on the remote control. Press and hold this button to hear a second device while the iPod/iPhone is charging. • Unplug the power cord for one minute, then plug it back in. This resets the system (you should hear a tone when the system is powered back on). • Make sure you have the latest version of software on your iPod/iPhone. • Make sure there are no empty playlists on your iPod/iPhone. 6