Bose SoundDock Series II Owner's guide - Page 9

English TAB 2 TAB 3 TAB 4 TAB 5 TAB 6 TAB 7 TAB 8 SOUNDDOCK® SERIES II DIGITAL MUSIC SYSTEM Problem Your iPod/iPhone does not respond to the SoundDock® remote control buttons shown: Your SoundDock does not respond to any controls Your iPod/iPhone does not charge What to do • Remove your iPod/iPhone from the dock, wait five seconds, then firmly reseat the iPod/iPhone. • Try the remote from a different location. If it works there, check for interference from bright room lights or sunlight. Wipe off the small lens on the front end of the remote with a clean, dry cloth. • Make sure there is a clear pathway between the remote lens and your SoundDock system. • Remove and reinsert the battery as shown on page 5. • Replace the remote control battery as shown on page 5. • Unplug the power cord for one minute, then plug it back in. This resets the system (you should hear a tone when the system is powered back on). • Contact your local Bose® dealer about the problem. • Remove your iPod/iPhone from the dock and check for any connection obstructions. Reseat the iPod/ iPhone firmly. • Make sure your iPod is a compatible model (one that does not have four buttons above the click wheel). 7