Brother International 1870N Network Users Manual - English - Page 133

Brother Internet Print (TCP/IP) Troubleshooting, the Brother Internet Print Port.

Get Brother International 1870N - HL B/W Laser Printer PDF manuals and user guides
UPC - 012502602408
View all Brother International 1870N manuals
Add to My Manuals
Save this manual to your list of manuals

Page 133 highlights

CHAPTER 13 TROUBLESHOOTING Brother Internet Print (TCP/IP) Troubleshooting 1. The first step in troubleshooting is to make sure that you have a valid Email connection on both the sending PC and the receiving print server. Try sending an E-mail message from the PC to a user at the remote site who can receive mail via the POP3 server. If this does not work, there may be an E-mail configuration problem on the PC, on the local E-mail server, or on the remote POP3 server. Double check to make sure that the E-mail parameters that you configured on the PC and on the remote print server match those that are configured on the E-mail servers. 2. If you can print small files OK but are having problems printing large files, the problem may be in the e-mail system! Some E-mail systems have difficulties printing large files. If the file does not reach its destination intact, then the problem is with the E-mail system. 3. You can also enable the partial e-mail print facility on your client PC, this will split the e-mail up into fragments which should then not overwhelm your e-mail server. To do this, select the property dialog of the Brother Internet Print Port. 13-11

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
  • 123
  • 124
  • 125
  • 126
  • 127
  • 128
  • 129
  • 130
  • 131
  • 132
  • 133
  • 134
  • 135
  • 136
  • 137
  • 138
  • 139
  • 140
  • 141
  • 142
  • 143
  • 144
  • 145
  • 146
  • 147
  • 148
  • 149
CHAPTER 13 TROUBLESHOOTING
13-11
Brother Internet Print (TCP/IP)
Troubleshooting
1.
The first step in troubleshooting is to make sure that you have a valid E-
mail connection on both the sending PC and the receiving print server.
Try sending an E-mail message from the PC to a user at the remote site
who can receive mail via the POP3 server. If this does not work, there
may be an E-mail configuration problem on the PC, on the local E-mail
server, or on the remote POP3 server. Double check to make sure that
the E-mail parameters that you configured on the PC and on the remote
print server match those that are configured on the E-mail servers.
2.
If you can print small files OK but are having problems printing large
files, the problem may be in the e-mail system! Some E-mail systems
have difficulties printing large files. If the file does not reach its
destination intact, then the problem is with the E-mail system.
3.
You can also enable the partial e-mail print facility on your client PC,
this will split the e-mail up into fragments which should then not
overwhelm your e-mail server. To do this, select the property dialog of
the Brother Internet Print Port.