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Brother International 3200c Users Manual - English - Page 240

Software Difficulties

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DIFFICULTY SUGGESTIONS Software Difficulties Cannot perform '2 in 1' printing. Check that the paper size setting in the application and in the printer driver are the same. Cannot print when using Paint Brush. Try setting the Display setting to '256 colors.' Cannot print when using Adobe Illustrator. Try to reduce the printing resolution. Thick line and thin line appear alternately. (banding) Turn OFF 'Bi-Directional Printing' from the 'Quality/Color' tab in the printer driver. There are some dense lines. When using ATM fonts, some characters are missing or some characters are printed in the same place. Turn ON 'Reverse Order' from the 'Paper' tab in the printer driver. If you are using Windows® 98, select 'Printer Settings' from the 'Start' menu. Open 'Brother XXXX' properties. Click 'Spool Setting' on the 'Details' tab. Select 'RAW' from 'Spool Data Format'. Printing is slow. In the Quality/Color tab of the Print dialog box, select Auto in the Document section. True2Life is not working correctly. If the image data is not full color (such as 256 color) in your application, True2Life does not function. Please use at least 24 bit color data with the True2Life feature. "MFC is Busy" or "MFC Connect Failure" Error Message appears. Make sure the MFC is not displaying an error message on the LCD. "MFC Connect Failure" If the MFC is not connected to your PC and you have loaded the Brother software, the PC will show "MFC Connect Failure" each time you restart Windows®. You can ignore this message or you can turn it off by deselect the AutoLoad PopUp check box in the Brother Control Center chapter. (See How to Turn Off AutoLoad, page 15-2.) 23 - 9 T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E

Section	Page
USER’S GUIDE MFC-3200C	1
Brother Numbers	3
Frequently Asked Questions (FAQs)	3
For Customer Service	3
Ordering Accessories and Supplies	4
Notice – Disclaimer of Warranties (USA and Canada)	5
Compilation and Publication Notice	5
BROTHER MULTIFUNCTION CENTER/FACSIMILE MACHINE LIMITED WARRANTY (Canada Only)	8
Quick Reference Guide	9
Table of Contents	11
1 Introduction	24
Using This Manual	24
Finding Information	24
Conventions Used in this Manual	24
Product Registration	25
Fax Test Sheet and Product Registration (USA Only)	25
On-Line Registration (USA and Canada)	25
MFC-3200C Control Panel Overview	26
About Fax Machines	28
Custom Features	28
Do You Have Voice Mail on the Phone Line?	28
Why Should There Be Trouble?	28
How Can You Avoid Possible Problems?	28
Fax Tones and Handshake	28
ECM (Error Correction Mode)	29
2 Assembly and Connections	30
Packing List	30
Choosing a Location	31
Assembly	32
Removing the Protective Yellow Bar	32
Setting Up the MFC	33
Loading Paper in the Paper Tray	37
Installing the Ink Cartridges	38
Important	40
Connecting the MFC	42
Connecting an External Telephone	42
Connecting an External Telephone Answering Device (TAD)	42
Sequence	42
Connections	43
Recording Outgoing Message (OGM)	44
Special Line Considerations	44
Roll Over Phone Lines	44
Two-Line Phone System	44
Converting Telephone Wall Outlets	45
Installing MFC, External Two-Line TAD and Two-Line Telephone	45
Multi-Line Connections (PBX)	46
If You are Installing the MFC to Work with a PBX:	46
Custom Features on Your Phone Line	47
3 Paper	48
About Paper	48
Handling and Using Special Paper	48
Recommended Paper for the MFC-3200C	48
Paper Capacity of Paper Tray	49
Paper Specifications for Paper Tray	49
Print Area	50
4 On-Screen Programming	51
User-Friendly Programming	51
Menu Selection Table	51
Alternating Displays	51
Navigation Keys	52
Key Operations Table	58
5 Initial Setup	60
Getting Started	60
Setting Paper Type	60
Setting Paper Size	60
Setting Date and Time	61
Setting Station ID	61
Entering Text	62
Inserting Spaces	62
Making Corrections	62
Repeating Letters	62
Special Characters and Symbols	62
Setting the Ring Volume	63
Setting the Beeper Volume	63
Setting the Speaker Volume	64
Setting the Handset Volume	64
Choosing the Handset Volume (For Volume Amplify)	65
Setting Volume Amplify	65
Turning On Automatic Daylight Savings Time	66
Setting Tone/Pulse Dialing Mode	66
Memory Storage	66
6 Setup Receive	67
Basic Receiving Operations	67
Choosing the Receive Mode	67
To Select or Change Your Receive Mode	68
Setting Ring Delay	68
Setting the F/T Ring Time (For FAX/TEL Mode Only)	69
Easy Receive	69
Printing a Reduced Incoming Fax (Auto Reduction)	70
Advanced Receiving Operations	71
Operation from Extension Telephones	71
For FAX/TEL Mode Only	71
Using a Cordless External Handset	71
Changing the Remote Codes	71
Printing a Fax in Memory	72
Polling	72
Setting Up Polling Receive	72
Setting Up Sequential Polling Receive	73
Canceling a Scheduled Job	73
7 Setup Send	74
Before You Begin	74
Using the ADF (Automatic Document Feeder)	74
Sending Faxes with Multiple Settings	75
Basic Sending Operations	75
Contrast	75
Fax Resolution	76
Manual Transmission	76
Automatic Transmission	76
Color Fax Transmission	77
Manual and Automatic Fax Redial	77
Dual Access (Not Available for Color Faxes)	77
Real Time Transmission	78
Checking Job Status	78
Canceling a Job in Memory	79
Advanced Sending Operations	80
Composing Electronic Cover Page	80
Composing Your Own Comments	80
Cover Page for the Next Fax Only	81
Always Send a Cover Page	81
Using a Printed Cover Page	82
Overseas Mode	82
Delayed FAX (Not Available for Color Faxes)	83
Delayed Batch Transmission (Not Available for Color Faxes)	83
Setting Up Polled Transmit (Not Available for Color Faxes)	84
8 Auto Dial Numbers and Dialing Options	85
Storing Numbers for Easy Dialing	85
Storing One Touch Dial Numbers	85
Storing Speed Dial Numbers	86
Changing One Touch and Speed Dial Numbers	86
Setting Up Groups for Broadcasting	87
Dialing Options	88
Manual Dialing	88
Search	88
One Touch Dialing	89
Speed Dialing	89
Access Codes and Credit Card Numbers	90
Broadcasting (Not Available for Color Faxes)	90
Pause	91
Hold	91
Fax Redial	91
Tone/Pulse	92
9 Telephone Services	93
Custom Features	93
Distinctive Ring	93
What Does Your Telephone Company’s “Distinctive Ring” Do?	93
What Does Brother’s “Distinctive Ring” Do?	93
Do You Have Voice Mail?	94
Before You Choose the Ring Pattern to Register	94
VERY IMPORTANT	95
Registering the Distinctive Ring Pattern	95
Caller ID	95
Viewing Caller ID List	96
Printing Caller ID List	96
10 Remote Fax Options (Not Available for Color Faxes)	97
Fax Forwarding/Paging	97
Programming a Fax Forwarding Number	97
Programming Your Pager Number	97
Setting Fax Storage	98
Backup Print	98
Changing Remote Retrieval Access Code	99
Remote Retrieval	99
Using Remote Retrieval Access Code	99
Remote Commands	100
Retrieving Fax Messages	101
Changing Fax Forwarding Number	101
11 Printing Reports	102
MFC Settings and Activity	102
Customizing the Transmission Verification Report	102
Setting the Fax Activity Report Interval	102
Using the Reports Key	103
To Print a Report	103
12 Making Copies	104
Basic Copy Operations	104
Making a Single Copy	104
Making Multiple Copies	104
Out of Memory Message	105
Temporary Copy Settings	105
Copying Using Multiple Settings	105
Using the Options Key	106
Paper Type	106
Paper Size	107
Copy Quality	107
Copy Brightness	107
Reducing and Enlarging Copies	108
Selecting Fixed Reduction Ratios:	108
Special Copy Option	109
2 in 1	109
Changing Default Copy Settings	110
Copy Quality	111
Color Adjustment	111
Copy Contrast	111
Legal Limitations	112
13 Using the MFC as a Printer	113
Features	113
Printer Driver	113
Choosing the Right Kind of Paper	114
How to print your document	114
Simultaneous Printing/Fax	115
Printer Operation Key	115
Ink Key	115
Clearing Data from the Memory	115
Checking the Print Quality	115
14 Printer Driver Settings (For Windows® Only)	116
Using the Brother MFC-3200C Printer Driver	116
How to Access the Printer Driver Settings	116
Features in the Brother Native Driver	117
Paper Tab	117
Paper Size	117
Orientation	118
Copy/Page Order	118
Paper Thickness	119
Scaling	119
Paper Source	119
Quality/Color Tab	120
Quality	120
Media	121
Document	121
Color Matching	122
Custom Setting	122
Color/Mono	124
Bi-Directional Printing	124
Fast Draft Mode	124
Advanced Tab	124
Watermark	124
Watermark Style	125
Device Options	126
Print Date & Time	126
Support	127
Features in the Printer Uni-Driver (WHQL) (For Windows® XP)	128
Layout Tab	128
*1 Orientation	128
*2 Pages Per Sheet	129
Paper/Quality Tab	129
*1 Tray Selection	130
*2 Quality Settings	130
*3 Color	130
Advanced Options	131
*1 Paper /Output	131
*2 Graphic	132
*3 Document Options	132
*4 Printer Features	133
15 Using the Windows®-Based Brother MFL-Pro Control Center (For Windows® 98/98SE/Me and 2000 Profess...	134
Brother MFL-Pro Control Center	134
AutoLoad the Brother Control Center	135
How to Turn Off AutoLoad	135
Brother Control Center Features	136
Auto Configuration	136
Scanning Operations	136
Copy Operations	137
PC Fax Operation	137
Scanner Settings for Scan, Copy and PC Fax Buttons	137
Global Settings	137
Setting Up the Scanner Configurations	138
To Access the Scanner Configurations Screen:	138
Perform an Operation from the Control Center Screen	138
Scan to File	139
Scanner Settings	139
Destination Folder	140
Scan to E-mail	140
Scanner Settings	141
E-mail Application	141
File Attachments	141
Conversion Options	142
Format	142
Show QuickSend Menu	142
QuickSend List	142
Scan to Word Processor	143
Scanner Settings	143
Word Processor	144
User Defined Button	145
Scanner Settings	145
Target Application	145
Copy	145
Scanner Settings	146
Copy Settings	146
Send a Fax	146
Scanner Settings	146
FAX Settings	147
16 Using the Windows®-Based Brother SmartUI Control Center (For Windows® XP)	148
Brother SmartUI Control Center	148
AutoLoad the Brother Control Center	149
How to Turn Off Auto Load	149
Brother Control Center Features	150
Auto Configuration	150
Hardware Section: Changing the Scan to Button Configuration	151
Scan To E-mail	151
Scan To Image	152
Scan To OCR	153
Software Section	155
Scan	155
Copy	156
Fax	156
Custom	156
Scan to File	157
Scan to E-mail	158
File Attachments	160
Scanner Settings	161
Scan to OCR (Word Processing Program)	162
Scan to Graphics Application (example: Microsoft Paint)	164
Copy	166
Fax Setting (PC Fax using the Brother Fax Driver)	168
FAX Settings	169
Custom: User Defined Buttons	170
Customizing a User Defined Button	170
1. Select the Scan Action	170
2. Select Configuration for the Scan Type.	171
3. Select Scan Settings.	175
17 How to scan using Windows®	176
Scanning a Document (For Windows® 98/98SE/Me and 2000 Professional)	176
TWAIN Compliant	176
How to Access the Scanner	176
Scanning a Document into the PC	176
Scanning a whole page	177
PreScanning to crop a portion you want to scan	177
How to Use PreScan to Adjust an Image:	177
Settings in the Scanner Window	178
Resolution:	178
Scan Type:	178
Brightness:	179
Contrast:	179
Size:	179
Custom:	180
Scanning a Document (For Windows® XP only)	181
How to Access the Scanner	181
Scanning a document into the PC	182
Brother Scanner Utility	183
Using the Color Scan Key	184
Scan to E-mail	184
Scan Image	184
Scan/OCR	185
Using ScanSoft™ PaperPort® 6.5 and TextBridge® OCR (For Windows® 98/98SE/Me and 2000 Professional)	186
Viewing Items in ScanSoft™ PaperPort® for Brother	187
Organizing Your Items in Folders	187
Links to Many Other Applications	188
Using ScanSoft™ TextBridge® OCR (Converting Image Text to Text You Can Edit)	188
Importing Items from Other Applications	189
Exporting Items in Other Formats	189
Exporting an Image File	189
Viewing items	191
Organizing your items in folders	192
Quick links to other applications	192
ScanSoft™ TextBridge® OCR lets you convert image text in to text you can edit	193
You can Import items from other applications	193
You can Export items in other formats	194
Exporting an image file	194
18 Using Remote Setup (For Windows® Only)	195
MFC Remote Setup	195
19 Using PC-FAX (For Windows® Only)	196
PC FAX Sending	196
Setting Up User Information	196
Setting Up Sending	197
Outside line access	197
Include header	197
Address Book file	197
User interface	198
Simple Style	198
Facsimile Style	198
Setting Up Speed Dial	199
The Address Book	200
Setting Up a Member in the Address Book	201
Setting Up a Group for Broadcasting	202
Editing Member Information	202
Deleting a Member or Group	203
Exporting the Address Book	203
Importing to the Address Book	204
Setting Up a Cover Page	205
To	206
From	206
Comment	206
Select Cover Page Form	206
Import BMP file	206
Count Cover Page	206
Sending a File as a PC-FAX Using the Facsimile Style	207
Redial	208
Sending a File as a PC-FAX Using the Simple Style	208
20 Using Automatic E-Mail Printing	210
For Windows® 98, 98SE, Me only	210
Main Features	210
To Access the On-Line Documentation	210
To Install Automatic E-mail Printing (Optional Application):	210
21 Using the Brother MFC with a New Power Macintosh® G3, G4 or iMac™/iBook™	211
Set Up Your USB-Equipped Apple® Macintosh® G3, G4 or iMac™ or iBook™ with Mac OS 8.5-9.2 or Mac O...	211
Using Brother Printer Driver with Your Apple® Macintosh® (OS 8.5-9.2)	211
Using Brother Printer Driver with Your Apple® Macintosh® (OS X v.10.1)	213
Choosing page setup options	213
Printing a document	213
Choosing printing options	214
Sending a Fax from Your Macintosh® Application (For OS 8.5-9.2)	215
Setting Up Your Address Book	217
Adding a New Member	217
Adding a New Group	218
Using Brother TWAIN Scanner Driver with Your Apple® Macintosh® (For OS 8.6-9.2)	219
Accessing the Scanner	220
Scanning a Document into Your Macintosh G3, G4 or iMac	221
Settings in the Scanner Window	221
Image	221
Scanning Area	222
Business Card Size	223
Miscellaneous	223
Contrast	223
Color Sync Dialog	224
Scanner Profile	225
PreScanning an Image	225
22 Important Information	227
Standard Telephone and FCC Notices	227
Federal Communications Commission (FCC) Declaration of Conformity (For USA Only)	228
Important	229
Industry Canada Compliance Statement (For Canada Only)	229
International ENERGY STAR® Compliance Statement	229
Important Safety Instructions	230
Trademarks	231
23 Troubleshooting and Routine Maintenance	232
Troubleshooting	232
Error Messages	232
Original Jam	234
Printer Jam or Paper Jam	235
If You Are Having Difficulty with Your MFC	238
How to Improve Print Quality	241
Cleaning the Print Head	241
Print Quality Check	241
STEP A: Color Block Quality Check	241
STEP B: Alignment Check	242
Packing and Shipping the MFC	244
Routine Maintenance	247
Cleaning the Scanner	247
Cleaning the MFC Printer Platen	247
Replacing the Ink Cartridges	248
Specifications	251
Product Description	251
Fax	251
Printer	252
Printing	252
Controller	252
Computer Requirements	253
Print Media	253
Consumable Items	254
Glossary	255
Index	259
Remote Retrieval Access Card	263