Brother International ADS-3000N Network Users Guide - Page 92

I cannot complete the wireless network setup configuration., Problem, Interface, Solution

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Troubleshooting I cannot complete the wireless network setup configuration. 7 Problem Interface Solution Did your machine fail to connect to the network during wireless setup? wireless Turn your wireless router off and back on, and then try and configure the wireless settings again. Are your security settings (SSID/Network Key) correct? wireless Confirm your security settings.  The manufacturer's name or model number of the WLAN access point/router may be used as the default security settings.  See the instructions supplied with your WLAN access point/router for information on how to find the security settings.  Ask the manufacturer of your WLAN access point/router, your Internet provider, or your network administrator. Are you using MAC address wireless Confirm that the Brother machine's MAC address is allowed by the filter. filtering? You can find the MAC address using the the Brother machine's control panel. 7 Is your WLAN access wireless  Type the correct SSID name manually. point/router in stealth mode (not broadcasting the SSID)?  Check the SSID name or the Network Key in the instructions supplied with your WLAN access point/router and reconfigure the wireless network setup. (For more information, see When the SSID Is Not Broadcasting on page 11.) I have checked and tried all of the above, but still cannot complete the wireless configuration. Is there anything else I can do? wireless Use the Network Connection Repair Tool. See The Brother machine cannot scan over the network. The Brother machine is not found on the network even after successful installation. on page 92. Your security settings (SSID/password) are not correct. Wi-Fi Direct ® Confirm the SSID and password. When you are configuring the network manually, the SSID and password are displayed on your Brother machine. If your mobile device supports the manual configuration, the SSID and password will be displayed on your mobile device's screen. You are using Android™ 4.0. Wi-Fi Direct ® If your mobile device disconnects (approximately six minutes after using Wi-Fi Direct ®), try the one-push method using WPS (recommended) and set the Brother machine as a G/O. Your Brother machine is placed too far from your mobile device. Wi-Fi Move your Brother machine within about 1 metre of the mobile device when Direct ® you configure the Wi-Fi Direct ® network settings. There are some obstructions (walls or furniture, for example) between your machine and the mobile device. Wi-Fi Direct ® Move your Brother machine to an obstruction-free area. 88

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Troubleshooting
88
7
I cannot complete the wireless network setup configuration.
7
Problem
Interface
Solution
Did your machine fail to
connect to the network
during wireless setup?
wireless
Turn your wireless router off and back on, and then try and configure the
wireless settings again.
Are your security settings
(SSID/Network Key)
correct?
wireless
Confirm your security settings.
The manufacturer’s name or model number of the WLAN access
point/router may be used as the default security settings.
See the instructions supplied with your WLAN access point/router for
information on how to find the security settings.
Ask the manufacturer of your WLAN access point/router, your Internet
provider, or your network administrator.
Are you using MAC address
filtering?
wireless
Confirm that the Brother machine’s MAC address is allowed by the filter.
You can find the MAC address using the the Brother machine’s control
panel.
Is your WLAN access
point/router in stealth mode
(not broadcasting the
SSID)?
wireless
Type the correct SSID name manually.
Check the SSID name or the Network Key in the instructions supplied
with your WLAN access point/router and reconfigure the wireless
network setup. (For more information, see
When the SSID Is Not
Broadcasting
on page 11.)
I have checked and tried all
of the above, but still cannot
complete the wireless
configuration. Is there
anything else I can do?
wireless
Use the Network Connection Repair Tool. See
The Brother machine cannot
scan over the network. The Brother machine is not found on the network
even after successful installation.
on page 92.
Your security settings
(SSID/password) are not
correct.
Wi-Fi
Direct
®
Confirm the SSID and password.
When you are configuring the network manually, the SSID and password are
displayed on your Brother machine. If your mobile device supports the
manual configuration, the SSID and password will be displayed on your
mobile device’s screen.
You are using
Android™ 4.0.
Wi-Fi
Direct
®
If your mobile device disconnects (approximately six minutes after using
Wi-Fi Direct
®
), try the one-push method using WPS (recommended) and set
the Brother machine as a G/O.
Your Brother machine is
placed too far from your
mobile device.
Wi-Fi
Direct
®
Move your Brother machine within about 1 metre of the mobile device when
you configure the Wi-Fi Direct
®
network settings.
There are some
obstructions (walls or
furniture, for example)
between your machine and
the mobile device.
Wi-Fi
Direct
®
Move your Brother machine to an obstruction-free area.