Brother International HL-641 Users Manual - English - Page 65

Setting up the Printer for Windows, Epson FX-850, and IBM Proprinter XL.

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CHAPTER 6 TROUBLESHOOTING Questions The printer prints, but it prints incorrect information. Sometimes it prints a couple of characters and then ejects the page, etc. The printer does not print when I press the Print Screen Key. (DATA lamp On) The printer prints the first part of my document but doesn't print the last page. (DATA lamp On) How can I change the User settings or default settings of the printer? Recommendation This is an indication that your application printer emulation setting and the printer's emulation do not match. Check in your application software which printer you have selected to make sure the printer is set up correctly. Remember this printer emulates three widely used printer selections : HP LaserJet IIP, Epson FX-850, and IBM Proprinter XL. A suggestion is to reset the printer to factory settings by using the RESET function or by using the RPC to set the printer into HP emulation and then select the HP LaserJet IIP printer in your application software. Press the FF/CONT switch. The data has been sent to the printer but the printer did not receive the Page Eject command (print screens do not send this command.) This was a common problem with database software and spreadsheet software when not correctly set up. The data has been sent to the printer but the printer did not receive the Page Eject command. Press the FF/CONT switch to eject the page. Then check with your software supplier on how to add a Page Eject ( or Form Feed) command to the end of your print job. Use the remote printer console (RPC) program. Setting up the Printer for Windows Questions The printer does not work. Recommendation Check the followings: • The printer plugged in. • Interface cable is securely connected between the printer and computer. • There are any alarm conditions (blinking lamps.) 6-9

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CHAPTER 6 TROUBLESHOOTING
6–9
Questions
Recommendation
The printer prints, but it
prints incorrect
information. Sometimes
it prints a couple of
characters and then ejects
the page, etc.
This is an indication that your application
printer emulation setting and the printer’s
emulation do not match. Check in your
application software which printer you have
selected to make sure the printer is set up
correctly. Remember this printer emulates three
widely used printer selections : HP LaserJet IIP,
Epson FX-850, and IBM Proprinter XL. A
suggestion is to reset the printer to factory
settings by using the RESET function or by
using the RPC to set the printer into HP
emulation and then select the HP LaserJet IIP
printer in your application software.
The printer does not print
when I press the Print
Screen Key.
(DATA lamp On)
Press the FF/CONT switch. The data has been
sent to the printer but the printer did not receive
the Page Eject command (print screens do not
send this command.)
The printer prints the first
part of my document but
doesn’t print the last
page.
(DATA lamp On)
This was a common problem with database
software and spreadsheet software when not
correctly set up. The data has been sent to the
printer but the printer did not receive the Page
Eject command. Press the FF/CONT switch to
eject the page. Then check with your software
supplier on how to add a Page Eject ( or Form
Feed) command to the end of your print job.
How can I change the
User settings or default
settings of the printer?
Use the remote printer console (RPC) program.
Setting up the Printer for Windows
Questions
Recommendation
The printer does not
work.
Check the followings:
•
The printer plugged in.
•
Interface cable is securely connected
between the printer and computer.
•
There are any alarm conditions (blinking
lamps.)