Brother International HL-760PLUS Users Manual - English - Page 67

Setting Up the Printer for DOS, IBM Proprinter XL. Try setting the printer into HP

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CHAPTER 6 TROUBLESHOOTING Question Sometimes I get the Memory Full message. How can I correct this? Recommendation • Change the following settings on the driver and try again. Page Protection Graphics Mode TrueType™ Mode Use Printer TrueType™ Fonts • Add more memory by installing an industry standard SIMM. • Reduce the print resolution or reduce the complexity of your document and try again. Setting Up the Printer for DOS Question I cannot print from my application software. The printer prints, but it prints incorrect information. Sometimes it prints a couple of characters and then ejects the page. The printer does not print when I press the Print Screen Key. (Data lamp On) The printer prints the first part of my document but does not print the last page. (Data lamp On) How can I change the User settings or default settings of the printer? Recommendation • Check if the DOS application software interface settings match that of your printer: for example, if you are using a parallel printer cable, you would most likely set your DOS software printer port to LPT1. • Check to see if the printer has any printer alarms active. • If the serial interface is used, make sure that the RS-232C serial interface is selected with the slide switch. Make sure that the interface settings are correctly set up with the proper DIP switches. Make sure the serial parameters of baud rates, parity and stop bits match between your application software and the printer. This is an indication that your application printer emulation setting and the printer's emulation do not match. Check in your application software to see which printer you have selected and to make sure that the printer is set up correctly. Remember this printer emulates three widely used printer selections : HP LaserJet 5P, Epson FX-850, and IBM Proprinter XL. Try setting the printer into HP emualtion and then select the HP LaserJet 5P/5L printer in your application software. Press the panel switch. The data has been sent to the printer but the printer did not receive the Page Eject command: print screens do not send this command. This was a common problem with database software and spreadsheet software when not correctly set up. The data has been sent to the printer but the printer did not receive the Page Eject command. Press the panel switch to eject the page. Then check with your software supplier on how to add a Page Eject (or Form Feed) command to the end of your print job. Use the remote printer console (RPC) program. CHAPTER 6 -9

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CHAPTER 6 TROUBLESHOOTING
CHAPTER 6 –9
Question
Recommendation
Sometimes I get the Memory Full
message.
How can I correct this?
•
Change the following settings on the driver and
try again.
Page Protection
Graphics Mode
TrueType
Mode
Use Printer TrueType
Fonts
•
Add more memory by installing an industry
standard SIMM.
•
Reduce the print resolution or reduce the
complexity of your document and try again.
Setting Up the Printer for DOS
Question
Recommendation
I cannot print from my application
software.
•
Check if the DOS application software
interface settings match that of your printer:
for example, if you are using a parallel printer
cable, you would most likely set your DOS
software printer port to LPT1.
•
Check to see if the printer has any printer
alarms active.
•
If the serial interface is used, make sure that the
RS-232C serial interface is selected with the
slide switch. Make sure that the interface
settings are correctly set up with the proper
DIP switches. Make sure the serial parameters
of baud rates, parity and stop bits match
between your application software and the
printer.
The printer prints, but it prints
incorrect information. Sometimes it
prints a couple of characters and
then ejects the page.
This is an indication that your application printer
emulation setting and the printer’s emulation do
not match. Check in your application software to
see which printer you have selected and to make
sure that the printer is set up correctly. Remember
this printer emulates three widely used printer
selections : HP LaserJet 5P, Epson FX-850, and
IBM Proprinter XL. Try setting the printer into HP
emualtion and then select the HP LaserJet 5P/5L
printer in your application software.
The printer does not print when I
press the Print Screen Key.
(Data lamp On)
Press the panel switch. The data has been sent to
the printer but the printer did not receive the Page
Eject command: print screens do not send this
command.
The printer prints the first part of
my document but does not print the
last page.
(Data lamp On)
This was a common problem with database
software and spreadsheet software when not
correctly set up. The data has been sent to the
printer but the printer did not receive the Page
Eject command. Press the panel switch to eject the
page. Then check with your software supplier on
how to add a Page Eject (or Form Feed) command
to the end of your print job.
How can I change the User settings
or default settings of the printer?
Use the remote printer console (RPC) program.