Brother International HL-760PLUS Users Manual - English - Page 69

Printing

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CHAPTER 6 TROUBLESHOOTING Printing Question The printer prints unexpectedly or it prints garbage. The printer cannot print full pages of a document. A "Print Overrun" error message occurs. The printer prints the first couple of pages correctly, then some pages have text missing. The printer cannot print full pages of a document. A "Memory Full" error message occurs. My headers or footers appear when I view my document on screen but do not show up when I print them. Recommendation • Turn on and off the printer or reset the printer. • Make sure your application software is correctly set up to use this printer by checking the printer settings in your application software. • Check the printer emulation settings. If you can use the supplied RPC program, use it to change the settings as required. Also, you can print the current setting list from the RPC program or Printer Control Panel. • Make sure that the correct interface type and settings are set up to match your computer. Be sure to use the RS-422A serial interface for Macintosh computers and the RS-232C serial interface for PCs. Refer to "SERIAL INTERFACE BOARD RS100M" in Chapter 4. The printer received a very complex print job and could not process part of the page. This may be solved by the following ways. • If you are using Windows 95/Windows 3.1 with the supplied printer driver, change the following settings on the driver and try again. Graphics Mode TrueType™ Mode Use Printer TrueType™ Fonts • See the page protection mode to "AUTO" for your document size. • Reduce the print resolution or reduce the complexity of your document and try again. This is a problem usually relating to serial interface settings. Your computer is not recognizing the printer's input buffer full signal. Causes could be incorrect serial cable (incorrectly wired or too long) or incorrect setting of your computer serial interface. Some applications download several types and sizes of fonts. This can use up your printer memory very quickly. Set the Page Protection to AUTO for your document size, reduce the number of font sizes within your application, reduce resolution, or purchase additional SIMM memory for the printer. Most laser printers have a restricted area that cannot be printed on. Usually the first two lines and last two lines of text cannot print (leaving 62 printable lines). Adjust the top and bottom margins in your document to allow for this. CHAPTER 6 -11

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CHAPTER 6 TROUBLESHOOTING
CHAPTER 6 –11
Printing
Question
Recommendation
The printer prints unexpectedly
or it prints garbage.
•
Turn on and off the printer or reset the printer.
•
Make sure your application software is correctly set
up to use this printer by checking the printer settings
in your application software.
•
Check the printer emulation settings. If you can use
the supplied RPC program, use it to change the
settings as required. Also, you can print the current
setting list from the RPC program or Printer Control
Panel.
•
Make sure that the correct interface type and settings
are set up to match your computer. Be sure to use the
RS-422A serial interface for Macintosh computers
and the RS-232C serial interface for PCs. Refer to
“SERIAL INTERFACE BOARD RS100M”
in
Chapter 4.
The printer cannot print full
pages of a document. A “Print
Overrun” error message occurs.
The printer received a very complex print job and could
not process part of the page. This may be solved by the
following ways.
•
If you are using Windows 95/Windows 3.1 with the
supplied printer driver, change the following settings
on the driver and try again.
Graphics Mode
TrueType
Mode
Use Printer TrueType
Fonts
•
See the page protection mode to “AUTO” for your
document size.
•
Reduce the print resolution or reduce the complexity
of your document and try again.
The printer prints the first
couple of pages correctly, then
some pages have text missing.
This is a problem usually relating to serial interface
settings. Your computer is not recognizing the printer’s
input buffer full signal. Causes could be incorrect serial
cable (incorrectly wired or too long) or incorrect setting
of your computer serial interface.
The printer cannot print full
pages of a document. A
“Memory Full” error message
occurs.
Some applications download several types and sizes of
fonts. This can use up your printer memory very quickly.
Set the Page Protection to AUTO for your document
size, reduce the number of font sizes within your
application, reduce resolution, or purchase additional
SIMM memory for the printer.
My headers or footers appear
when I view my document on
screen but do not show up when
I print them.
Most laser printers have a restricted area that cannot be
printed on. Usually the first two lines and last two lines
of text cannot print (leaving 62 printable lines). Adjust
the top and bottom margins in your document to allow
for this.