Brother International IntelliFax-2580C Cordless Handset Users Manual - English - Page 33

4 Troubleshooting and Routine Maintenance 4 Troubleshooting 4 IMPORTANT For technical help, you must call the country where you bought the cordless handset. Calls must be made from within that country. 4 If you think there is a problem with your cordless handset, check the chart below and follow the troubleshooting tips. Most problems can be easily resolved by yourself. If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at http://solutions.brother.com. If you are having difficulty with your cordless handset 4 Difficulties The cordless handset does not operate. Dialing or receiving does not work. Bad phone line connection The battery does not charge. The battery performance is still poor after recharging. Suggestions Check that the battery is charged properly. (See Charging the battery on page 24.) Check that the phone line connection of the machine (base unit). Check that the machine (base unit) is plugged in and the On/Off key on the machine (base unit) is on. Check that the battery is charged properly. (See Charging the battery on page 24.) Come closer to the machine (base unit). The cordless handset may be too far from the machine (base unit). Check that there are no electronic devices between the machine (base unit) and the cordless handset. Come closer to the machine (base unit). The cordless handset may be too far from the machine (base unit). During the conversation, try to adjust the angle of the antenna to improve reception. Move away from walls. Try to change the Echo Control setting. (See Echo Control on page 21.) Check that the battery is installed properly in the cordless handset. (See Replacing the battery on page 25.) Check that the cordless handset is placed properly in the cradle and LED turns green. (See Charging the battery on page 24.) Clean the charger contacts for both cordless handset and the cradle. (See Cleaning on page 24.) It is time to replace the battery. (See Replacing the battery on page 25.) 22