Brother International MFC 8840D Users Manual - English - Page 175
Handling Incoming Calls, Stop/Exit, Start, For Example, Menu Setting Difficulties
UPC - 012502610359
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DIFFICULTY Vertical black lines when sending. Handling Incoming Calls MFC 'Hears' Voice as CNG Tone. Sending a Fax Call to the MFC. Custom features on a single line. Menu Setting Difficulties The MFC beeps when you try to access the Setup Receive and Setup Send menus. Copy Quality Difficulties Vertical streaks appear in copies. SUGGESTIONS If the copy you made shows the same problem, your scanner is dirty. (See Cleaning the scanner on page 12-25.) If your MFC is set to Easy Receive ON, it is more sensitive to sounds. Your MFC may mistakenly interpret certain voices or music on the line as a calling fax machine and respond with fax receiving tones. Deactivate the fax by pressing Stop/Exit. Try avoiding this problem by turning Easy Receive to OFF. (See Easy Receive on page 5-4.) If you answered at the MFC, press Start and hang up immediately. If you answered on an external or extension phone, press your Fax Receive Code (default setting is ( 51). When your MFC answers, hang up. If you have Call Waiting, Call Waiting/Caller ID, RingMaster, Voice Mail, an answering machine, an alarm system or other custom feature on a single phone line with your MFC, it may create a problem sending or receiving fax data. For Example: Your Brother MFC handles the Caller ID subscriber services. However, if you subscribe to Call Waiting or some other custom service and its signal comes through the line while your MFC is sending or receiving a fax, the signal can temporarily interrupt or disrupt the fax data. Brother's ECM feature should help overcome this problem. This condition is related to the telephone system industry and is common to all devices that send and receive information on a single, shared line with custom features. If avoiding a slight interruption is crucial to your business, a separate line with no custom features is recommended. Make sure that MFC is in Fax mode. If the Fax key is not illuminated, press it to turn on Fax mode. Setup Receive setting (Menu, 2, 1) and Setup Send setting (Menu, 2, 2) are available only when the MFC is in Fax mode. Sometimes you may see vertical streaks on your copies. Either the scanner or the primary corona wire for printing is dirty. Clean them both. (See Cleaning the scanner on page 12-25 and Cleaning the drum unit on page 12-27.) TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 14