Brother International MFC-J4710DW Wi-Fi Direct Guide - English - Page 18

Error messages when configuring Wi-Fi Direct from the control panel menu continued

Page 18 highlights

Troubleshooting Error messages when configuring Wi-Fi Direct from the control panel menu (continued) Error Message Cause Action (For MFC-J2510/J4510DW/ Other devices are trying to connect to the Make sure there are no other devices trying J4710DW) Wi-Fi Direct network at the same time. to connect to the Wi-Fi Direct network and Connection Error then try to configure the Wi-Fi Direct settings again. (For DCP-J4110DW, 3 MFC-J2310/J4310DW/ J4410DW/J4610DW) Connection Error (For MFC-J2510/J4510DW/ The Brother machine cannot find your J4710DW) mobile device.  Make sure your machine and mobile device are in the Wi-Fi Direct mode. No Device (For DCP-J4110DW, MFC-J2310/J4310DW/ J4410DW/J4610DW) No Device  Move the mobile device closer to your Brother machine.  Move your Brother machine and the mobile device to an obstruction-free area.  If you are manually configuring the Wi-Fi Direct network, make sure you have entered the correct password.  If your mobile device has a configuration page for how to obtain an IP address, make sure the IP address of your mobile device has been configured via DHCP. (For MFC-J2510/J4510DW/ J4710DW) A device is already connected. Press [OK]. (For DCP-J4110DW, MFC-J2310/J4310DW/ J4410DW/J4610DW) Another mobile device is already connected to the Wi-Fi Direct network where the Brother machine is the G/O. After the current connection between your Brother machine and another mobile device has shut down, try configure the Wi-Fi Direct settings again. Confirm the connection status by printing the Network Configuration Report (see Network User's Guide: Printing the Network Configuration Report). A device is already connected. Press [OK]. 15

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Troubleshooting
15
3
(For MFC-J2510/J4510DW/
J4710DW)
Connection Error
(For DCP-J4110DW,
MFC-J2310/J4310DW/
J4410DW/J4610DW)
Connection Error
Other devices are trying to connect to the
Wi-Fi Direct network at the same time.
Make sure there are no other devices trying
to connect to the Wi-Fi Direct network and
then try to configure the Wi-Fi Direct
settings again.
(For MFC-J2510/J4510DW/
J4710DW)
No Device
(For DCP-J4110DW,
MFC-J2310/J4310DW/
J4410DW/J4610DW)
No Device
The Brother machine cannot find your
mobile device.
Make sure your machine and mobile
device are in the Wi-Fi Direct mode.
Move the mobile device closer to your
Brother machine.
Move your Brother machine and the
mobile device to an obstruction-free
area.
If you are manually configuring the Wi-Fi
Direct network, make sure you have
entered the correct password.
If your mobile device has a configuration
page for how to obtain an IP address,
make sure the IP address of your mobile
device has been configured via DHCP.
(For MFC-J2510/J4510DW/
J4710DW)
A device is
already connected.
Press [OK].
(For DCP-J4110DW,
MFC-J2310/J4310DW/
J4410DW/J4610DW)
A device is
already connected.
Press [OK].
Another mobile device is already connected
to the Wi-Fi Direct network where the
Brother machine is the G/O.
After the current connection between your
Brother machine and another mobile device
has shut down, try configure the Wi-Fi
Direct settings again. Confirm the
connection status by printing the Network
Configuration Report (see Network User’s
Guide:
Printing the Network Configuration
Report
).
Error messages when configuring Wi-Fi Direct from the control panel menu (continued)
Error Message
Cause
Action