Brother International MFC-J5330DW Online Users Guide HTML - Page 612

Error Message, Cause, Action, You can still scan even if the ink is, low or needs to be replaced.

Page 612 highlights

Error Message Cause You did not set the paper guides in the tray to the indicators for the paper size you are using. Action guides at the indicators for your paper size. See Related Information: Load Paper. 3. After you have checked the paper size and the paper orientation, follow the LCD instructions. If printing from your computer, make sure the paper size you selected in the printer driver matches the size of paper in the tray. See Related Information: Print Settings (Windows) or Print Options (Mac). Paper Tray not detected Paper Tray #1 not detected Paper Tray #2 not detected The paper tray is not completely inserted. Slowly push the paper tray completely into the machine. Paper or a foreign object has prevented the paper tray from being inserted properly. Pull the paper tray out of the machine, and remove the jammed paper or foreign object. If you cannot find or remove the jammed paper, see Related Information: Printer Jam or Paper Jam. Repetitive No Paper Fed Paper dust has accumulated on the surface of the paper pick-up rollers. Clean the paper pick-up rollers. See Related Information: Clean the Paper Pick-up Rollers. Repetitive Paper Jams A foreign object, such as a paper clip or a piece of ripped paper, is in the machine. Remove any foreign objects and paper scraps in the machine. See Related Information: Remove Paper Scraps. Replace Ink One or more of the ink cartridges have Replace the ink cartridges. reached the end of their lives. The See Related Information: Replace the Ink machine will stop all print operations. Cartridges. While memory is available, black & white faxes will be stored in the memory. If the • sending machine has the ability to convert You can still scan even if the ink is low or needs to be replaced. it, the color fax will be stored in the memory as a black & white fax. The maximum number of devices are already connected using Wi-Fi Direct. Touchscreen Init. Failed Tray Settings Tray #1 Settings Tray #2 Settings Unable to Clean XX Unable to Initialize XX Two mobile devices are already connected to the Wi-Fi Direct network when the Brother machine is the Group Owner (G/O). The touchscreen was pressed before the power on initialization was completed. Debris may be stuck between the lower part of the touchscreen and its frame. This message is displayed when the setting to confirm the paper type and size is enabled. The machine has a mechanical problem. -OR- After the current connection between your Brother machine and another mobile device has shut down, try to configure the Wi-Fi Direct settings again. You can confirm the connection status by printing the Network Configuration Report. See Related Information: Print the Network Configuration Report. Make sure nothing is touching or resting on the touchscreen, especially when plugging the machine in. Insert a piece of stiff paper between the lower part of the touchscreen and its frame and slide it back and forth to push out the debris. To not display this confirmation message, change the setting to Off. See Related Information: Change the Check Paper Size Setting. Open the scanner cover and remove any foreign objects and paper scraps from inside the machine. If the error message 605

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Error Message
Cause
Action
You did not set the paper guides in the
tray to the indicators for the paper size
you are using.
guides at the indicators for your paper
size.
See
Related Information
:
Load Paper
.
3.
After you have checked the paper size
and the paper orientation, follow the
LCD instructions.
If printing from your computer, make sure
the paper size you selected in the printer
driver matches the size of paper in the
tray.
See
Related Information
:
Print Settings
(Windows)
or
Print Options (Mac)
.
Paper Tray not
detected
Paper Tray #1 not
detected
Paper Tray #2 not
detected
The paper tray is not completely inserted.
Slowly push the paper tray completely into
the machine.
Paper or a foreign object has prevented
the paper tray from being inserted
properly.
Pull the paper tray out of the machine,
and remove the jammed paper or foreign
object. If you cannot find or remove the
jammed paper, see
Related Information
:
Printer Jam or Paper Jam
.
Repetitive No Paper
Fed
Paper dust has accumulated on the
surface of the paper pick-up rollers.
Clean the paper pick-up rollers.
See
Related Information
:
Clean the Paper
Pick-up Rollers
.
Repetitive Paper Jams
A foreign object, such as a paper clip or a
piece of ripped paper, is in the machine.
Remove any foreign objects and paper
scraps in the machine.
See
Related Information
:
Remove Paper
Scraps
.
Replace Ink
One or more of the ink cartridges have
reached the end of their lives. The
machine will stop all print operations.
While memory is available, black & white
faxes will be stored in the memory. If the
sending machine has the ability to convert
it, the color fax will be stored in the
memory as a black & white fax.
Replace the ink cartridges.
See
Related Information
:
Replace the Ink
Cartridges
.
You can still scan even if the ink is
low or needs to be replaced.
The maximum number of
devices are already
connected using Wi-Fi
Direct.
Two mobile devices are already
connected to the Wi-Fi Direct network
when the Brother machine is the Group
Owner (G/O).
After the current connection between your
Brother machine and another mobile
device has shut down, try to configure the
Wi-Fi Direct settings again. You can
confirm the connection status by printing
the Network Configuration Report.
See
Related Information
:
Print the
Network Configuration Report
.
Touchscreen Init.
Failed
The touchscreen was pressed before the
power on initialization was completed.
Make sure nothing is touching or resting
on the touchscreen, especially when
plugging the machine in.
Debris may be stuck between the lower
part of the touchscreen and its frame.
Insert a piece of stiff paper between the
lower part of the touchscreen and its
frame and slide it back and forth to push
out the debris.
Tray Settings
Tray #1 Settings
Tray #2 Settings
This message is displayed when the
setting to confirm the paper type and size
is enabled.
To not display this confirmation message,
change the setting to Off.
See
Related Information
:
Change the
Check Paper Size Setting
.
Unable to Clean XX
Unable to Initialize
XX
The machine has a mechanical problem.
-
OR
-
Open the scanner cover and remove any
foreign objects and paper scraps from
inside the machine. If the error message
605