Brother International MFC-J5945DW Reference Guide - Page 27

Error Message, Action, You can still scan even if the ink is low or needs to be, replaced.

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Error Message Action Paper Tray #1 not Slowly push the paper tray completely into the machine. detected Paper or a foreign object has prevented the paper tray from being Paper Tray #2 not inserted correctly. detected Pull the paper tray out of the machine, and remove the jammed paper or foreign object. If you cannot find or remove the jammed paper, see the Online User's Guide: Printer Jam or Paper Jam. Repetitive No Paper Fed Clean the paper pick-up rollers. For more detailed information, see the Online User's Guide: Clean the Paper Pick-up Rollers. Repetitive Paper Jams Remove any foreign objects and paper scraps in the machine. For more detailed information, see the Online User's Guide: Remove Paper Scraps. Replace Ink One or more of the ink cartridges have reached the end of their lives. Replace the ink cartridges. For more detailed information, see the Online User's Guide: Replace the Ink Cartridges. • You can still scan even if the ink is low or needs to be replaced. Touchscreen Initialization Failed The touchscreen was pressed before the power on initialization was completed. Make sure nothing is touching or resting on the touchscreen, especially when plugging the machine in. Debris may be stuck between the lower part of the touchscreen and its frame. Insert a piece of stiff paper between the lower part of the touchscreen and its frame and slide it back and forth to push out the debris. Tray #1 Settings Tray #2 Settings MP Tray Settings This message is displayed when the setting to confirm the paper type and size is enabled. To not display this confirmation message, change the setting to Off. For more detailed information, see the Online User's Guide: Change the Check Paper Size Setting. B Troubleshooting 25

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Error Message
Action
Paper Tray #1 not
detected
Paper Tray #2 not
detected
Slowly push the paper tray completely into the machine.
Paper or a foreign object has prevented the paper tray from being
inserted correctly.
Pull the paper tray out of the machine, and remove the jammed paper
or foreign object. If you cannot find or remove the jammed paper, see
the
Online User's Guide
:
Printer Jam or Paper Jam
.
Repetitive No
Paper Fed
Clean the paper pick-up rollers.
For more detailed information, see the
Online User's Guide
:
Clean the
Paper Pick-up Rollers
.
Repetitive Paper
Jams
Remove any foreign objects and paper scraps in the machine.
For more detailed information, see the
Online User's Guide
:
Remove
Paper Scraps
.
Replace Ink
One or more of the ink cartridges have reached the end of their lives.
Replace the ink cartridges.
For more detailed information, see the
Online User's Guide
:
Replace
the Ink Cartridges
.
•
You can still scan even if the ink is low or needs to be
replaced.
Touchscreen
Initialization
Failed
The touchscreen was pressed before the power on initialization was
completed.
Make sure nothing is touching or resting on the touchscreen,
especially when plugging the machine in.
Debris may be stuck between the lower part of the touchscreen and its
frame.
Insert a piece of stiff paper between the lower part of the touchscreen
and its frame and slide it back and forth to push out the debris.
Tray #1 Settings
Tray #2 Settings
MP Tray Settings
This message is displayed when the setting to confirm the paper type
and size is enabled.
To not display this confirmation message, change the setting to Off.
For more detailed information, see the
Online User's Guide
:
Change
the Check Paper Size Setting
.
B
Troubleshooting
25