Brother International MFC-J815DW XL Online Users Guide HTML - Page 538

Related Information, Turn off, Distinctive Ring, Replace the Ink, Cartridges, Paper is

Page 538 highlights

Error Message Cause Action DR Mode in Use The machine is in Distinctive Ring mode. You cannot change the Receive Mode from Manual to another mode. Set Distinctive Ring to Off. See Related Information: Turn off Distinctive Ring. High Temperature The room temperature is too high. After cooling the room, allow the machine to cool down to room temperature. Try again when the machine has cooled down. Hub is Unusable. A hub or USB flash drive with hub has been connected to the USB direct interface. Hubs, including a USB flash drive with a built-in hub, are not supported. Unplug the device from the USB direct interface. Ink Absorber NearFull The ink absorber box is nearly full. The ink absorber box must be replaced soon. Call Brother Customer Service or a Brother Authorized Service Center to have your machine serviced. • The ink absorber box absorbs the small amount of ink emitted during print head cleaning. Ink Absorber Pad Full The ink absorber box is full. These The ink absorber box must be replaced. components are periodic maintenance Call Brother Customer Service or a items that may require replacement after Brother Authorized Service Center to a period of time to ensure optimum have your machine serviced. performance from your Brother machine. Because these components are periodic maintenance items, the replacement is not covered under the warranty. The need to replace these items and the time period before replacement is dependent on the number of purges and flushes required to clean the ink system. These boxes acquire amounts of ink during the different purging and flushing operations. The number of times a machine purges and flushes for cleaning varies depending on different situations. For example, frequently powering the machine on and off will cause numerous cleaning cycles since the machine automatically cleans upon power up. The use of non-Brother ink may cause frequent cleanings because non-Brother ink could cause poor print quality which is resolved by cleaning. The more cleaning the machine requires, the faster these boxes will fill up. Repairs resulting from the use of nonBrother supplies may not be covered under the stated product warranty. Ink Low The ink level is low. If the sending machine has the ability to convert it, the color fax will be printed at your machine as a black & white fax. Order a new ink cartridge. You can continue printing until the touchscreen displays Replace Ink. See Related Information: Replace the Ink Cartridges. • You can still scan even if the ink is low or needs to be replaced. Jam A Inside/Front Repeat Jam A Inside/ Front The paper is jammed in the machine. Gently remove the jammed paper. See Related Information: Paper is Jammed Inside and in the Front of the Machine (Jam A Inside/Front). Make sure the paper guides are set to the correct paper size. 531

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Error Message
Cause
Action
DR Mode in Use
The machine is in Distinctive Ring mode.
You cannot change the Receive Mode
from Manual to another mode.
Set Distinctive Ring to Off.
See
Related Information
:
Turn off
Distinctive Ring
.
High Temperature
The room temperature is too high.
After cooling the room, allow the machine
to cool down to room temperature. Try
again when the machine has cooled
down.
Hub is Unusable.
A hub or USB flash drive with hub has
been connected to the USB direct
interface.
Hubs, including a USB flash drive with a
built-in hub, are not supported. Unplug the
device from the USB direct interface.
Ink Absorber NearFull
The ink absorber box is nearly full.
The ink absorber box must be replaced
soon. Call Brother Customer Service or a
Brother Authorized Service Center to
have your machine serviced.
The ink absorber box absorbs the
small amount of ink emitted during
print head cleaning.
Ink Absorber Pad Full
The ink absorber box is full. These
components are periodic maintenance
items that may require replacement after
a period of time to ensure optimum
performance from your Brother machine.
Because these components are periodic
maintenance items, the replacement is
not covered under the warranty. The need
to replace these items and the time period
before replacement is dependent on the
number of purges and flushes required to
clean the ink system. These boxes
acquire amounts of ink during the different
purging and flushing operations. The
number of times a machine purges and
flushes for cleaning varies depending on
different situations. For example,
frequently powering the machine on and
off will cause numerous cleaning cycles
since the machine automatically cleans
upon power up. The use of non-Brother
ink may cause frequent cleanings
because non-Brother ink could cause
poor print quality which is resolved by
cleaning. The more cleaning the machine
requires, the faster these boxes will fill up.
Repairs resulting from the use of non-
Brother supplies may not be covered
under the stated product warranty.
The ink absorber box must be replaced.
Call Brother Customer Service or a
Brother Authorized Service Center to
have your machine serviced.
Ink Low
The ink level is low. If the sending
machine has the ability to convert it, the
color fax will be printed at your machine
as a black & white fax.
Order a new ink cartridge. You can
continue printing until the touchscreen
displays
Replace Ink
.
See
Related Information
:
Replace the Ink
Cartridges
.
You can still scan even if the ink is
low or needs to be replaced.
Jam A Inside/Front
Repeat Jam A Inside/
Front
The paper is jammed in the machine.
Gently remove the jammed paper.
See
Related Information
:
Paper is
Jammed Inside and in the Front of the
Machine (Jam A Inside/Front)
.
Make sure the paper guides are set to the
correct paper size.
531