Brother International MFC-J815DW XL Online Users Guide HTML - Page 539
Repeat Jam B Front, Jam C Rear
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Error Message Jam B Front Repeat Jam B Front Jam C Rear Low Temperature Media card error Media Error Media is Full. Cause Action DO NOT extend the paper tray when you load A5 or smaller size paper. More than one sheet of paper was placed in the manual feed slot. -OR- Another sheet of paper was placed in the manual feed slot before the touchscreen displayed Where to Place the Paper. Do not put more than one sheet of paper in the manual feed slot at any one time. Wait until the touchscreen displays Where to Place the Paper before you feed the next sheet of paper in the manual feed slot. Gently remove the jammed paper. See Related Information: Paper is Jammed Inside and in the Front of the Machine (Jam A Inside/Front). The paper is jammed in the machine. Gently remove the jammed paper. See Related Information: Paper is Jammed in the Front of the Machine (Jam B Front). Make sure the paper guides are set to the correct paper size. DO NOT extend the paper tray when you load A5 or smaller size paper. The paper is jammed in the machine. Gently remove the jammed paper. See Related Information: Paper is Jammed in the Back of the Machine (Jam C Rear). Make sure the paper guides are set to the correct paper size. DO NOT extend the paper tray when you load A5 or smaller size paper. Paper dust has accumulated on the surface of the paper pick-up rollers. Clean the paper pick-up rollers. See Related Information: Clean the Paper Pick-up Rollers. The room temperature is too low. After warming the room, allow the machine to warm up to room temperature. Try again when the machine has warmed up. Multiple data storage devices were in the machine when it was turned on. The machine can read only one memory card or USB flash drive at a time. Remove the memory cards or USB flash drive that you are not using. The memory card is either corrupted, incorrectly formatted, or there is a problem with the memory card. Remove the memory card from the media drive (slot) of the machine and format it correctly. Insert the memory card or USB flash drive in the correct slot. If the error remains, check the media drive (slot) of the machine by putting in another memory card that you know is working. The memory card or USB flash drive you are using already contains 999 files. Your machine can only save to your memory card or USB flash drive if it contains fewer than 999 files. Delete unused files and try again. The memory card or USB flash drive you are using does not have enough free space to scan the document. Delete unused files from your memory card or USB flash drive to free some space, and then try again. 532